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Four Points by Sheraton Richmond Airport

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#15 of 81 Hotels in Richmond
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Four Points by Sheraton Richmond Airport
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493 Reviews from our TripAdvisor Community

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Showing 492: English reviews
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Auburn, Massachusetts
Reviewed yesterday NEW

We stayed for two nights with over 100 high school choral students. Not only were the grounds beautiful and the rooms more than comfortable and stylish, the service we were given was amazing. Yasin, Juan and Yukari took care of our breakfast in a private room. It was by far the best breakfast buffett I ever had at a hotel....

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Helpful?
Thank beckybussiere
Williamsburg, Virginia
Reviewed 1 week ago

We had a morning flight out of Richmond and chose to come to the area the night before. On route to the Four Points we passed a number of hotels on RT 60. My wife and I had the same thought - good thing we didn't choose one of those. Four Points is convenient to the airport and is in...

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Thank Michael P
Christi M, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Michael P, I am glad that you and your wife were able to take advantage of our Park N Fly option. Thank you for your feedback and we hope to see you again soon.

Menasha, Wisconsin
Reviewed 2 weeks ago via mobile

Good place to stay. Very friendly front desk staff during day and early evening hours. Lots of restaurants nearby. Clean rooms. Lobby is nice but occasionally smoke from guests standing outside doors can make it's way inside. Some breakfast snacks and coffee available in lobby for very early morning departures.

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Thank Ron M
Christi M, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you, Ron, for your feedback. I'm glad to hear you enjoyed your stay, and we look forward to your next visit.

Minneapolis, Minnesota
Reviewed 2 weeks ago

This hotel earned my favorite hotel bed award! Pillows were great too. The hotel was in a very convenient location with stores and restaurants just across the street. It was quiet and the hotel itself was lovely. Our room was very comfortable! Isiah and Denise, at the reception desk, were both very helpful, polite and welcoming which I really appreciated.

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Thank Cheryl_S43323
Christi M, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Cheryl - Thank you for this pleasant feedback. I am so glad that you got some rest and enjoyed our Four Comfort bedding. I will personally thank Denise and Isaiah for their hospitality. We look forward to having you stay with us again in the future!

New York City, New York
Reviewed 3 weeks ago via mobile

On My last roadtrip from Florida to NY I decided to stop at a different hotel then my usual hotel. It was a nice surprise. I was alittle worried since the price was so low. From the minute I entered the hotel both my dog and I were treated so well. The gentlemen at the front desk was super friendly....

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Thank angrychick
Christi M, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Dear angrychick, We are so glad you decided to stay with us. I will personally thank Henry and Stacy for you. Thank you for your comments and we look forward to having you and your pup stay with us again.

Blacksburg, Virginia
Reviewed 4 weeks ago

Everything a person needs is close-by. The hotel is comfortable and clean with lots of amenities. Sam and Jenelle at the front desk were very professional and attentive to our needs.We would definitely come back.

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Thank bart310
Christi M, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Dear Bart310, Thank you for letting us know about your stay. I will share your feedback with Sam and Jenelle and we look forward to your return!

Williamsburg, Virginia
Reviewed 4 weeks ago

The service offered by Tyrone and meal prepared by Maria was simply excellent! Tyrone ensured that the food addressed my dietary restrictions and Maria prepared a delicious dish. I was impressed by Tyrone's willingness to go the extra distance to provide excellent customer service. Great job and thanks to both of them.

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Thank whyemail
Christi M, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you, whyemail, for your feedback. Your comments have been shared with Tyrone and Maria. I am so glad they were able to accommodate you and present you with a great meal! We are looking forward to your next visit.

Reviewed 4 weeks ago via mobile

A slightly older four points hotel with the age starting to show in some of the fit and finish in the un-renovated rooms, has a central (indoor) pool and decent Gym. Food at the restaurant can vary in quality depending on the selected entree

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Thank Frank A
Christi M, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Frank A, We hope that you will come back and visit after we have finished our current upgrade. Our rooms will have a fresh look, and we are working on a new menu for the restaurant as well. I'm glad you were able to enjoy the fitness center. Thank you for sharing your experience.

Alexandria
Reviewed 20 January 2017 via mobile

Tyrone and Maria were personable and provided excellent customer service. My 4 year old wanted pancakes Tyrone and Maria made it happen. They entertained my son while we waited for food and the food was good. I look forward to eating at the restaurant tomorrow. Thank you

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Thank K W
Christi M, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you so much for your review! I'm glad your son enjoyed the pancakes! I will personally thank Tyrone and Maria for you! We look forward to having you as our guest again!

Houston, Texas
Reviewed 18 January 2017

Check in was great and easy. I got to check in early. But once I got to my room I found it to be old the shades need to be changed. The maids left dirty towels in my room. I was on the 3rd floor the were drilling through the floor. The hotels need to be updated bad! But please...

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Thank Angel H
Christi M, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Dear Angel, Thank you for your feedback! I apologize for the condition you found your room and the noise. I will follow up with Housekeeping. We are undergoing some upgrades in our rooms but there should be no noise disturbances. I hope that you will give us another opportunity to serve you once we have completed the upgrades!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Where You Want to Be. The Four Points by Sheraton Richmond Airport makes it easy to get where you need to go in the area. Our free shuttle service will take you to and from Richmond International Airport (RIC), While Oak Village, and anywhere else within a three-mile radius. Plan a day trip and take the whole family to Kings Dominion,Busch Gardens Williamsburg or Water Country USA.Work and Play. Our attentive staff will make sure you have a productive, relaxing stay. Enjoy a dip in our indoor pool, an invigorating workout in our fitness center, or a sumptuous meal and a round of drinks at Terra Nova Restaurant and Lounge. We have more than 10,000 square feet of flexible space with state-of-the-art audiovisual equipment to help you stage the perfect meeting or event, and a business center that provides support services.Warm, Comforting Accommodations. All of our 155 guest rooms have been recently renovated into even more inviting spaces. Stay connected with free wireless High Speed Internet Access and a 37-inch flat screen TV with HD channels. Let yourself drift away in plush bedding after a long day of business or sightseeing. ... more   less 

Additional Information about Four Points by Sheraton Richmond Airport

Address: 4700 S Laburnum Ave, Richmond, VA 23231-2712 (Formerly Wyndham Richmond Airport Hotel)
Region: United States > Virginia > Richmond
Price Range: $131 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Richmond Airport 3*
Number of rooms: 155
Reservation Options:
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Hotel Style:
#5 Green Hotel in Richmond
#15 Family Hotel in Richmond
#21 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Richmond Airport staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Richmond Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great for a one-night stay to catch a flight.”
 of 5 bubbles 283xp, 5 Dec 2016 | Read review
“It is quieter to stay in the upper level rooms.”
 of 5 bubbles CityPolitical, 30 Nov 2016 | Read review
“All of the rooms have been updated and all are very quiet.”
 of 5 bubbles 347donnah, 22 Nov 2016 | Read review
“Full service hotel at a great price.”
 of 5 bubbles mikeb6777, 25 Oct 2016 | Read review
“nothing to offer”
 of 5 bubbles chrisgnc50, 15 Oct 2016 | Read review
5 of 5