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Four Points by Sheraton Richmond Airport

627 reviews
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Traveller (55)
Room & Suite (18)
Dining (9)
Overview
  • Excellent52%
  • Very good27%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(127 reviews)
“spg member”(6 reviews)
“guest services”(8 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Four Points by Sheraton Richmond Airport
Special Offer: Breakfast for 2 Included
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (627)Write a Review
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All reviewsfront deskspg memberguest servicessales managerexcellent customer serviceindoor poolthe shuttle driverbreakfast buffetan upgradethe entire staffenjoyed my staytyronebrooksmotleybanqueteventconference
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121 - 125 of 626 reviews
Reviewed 11 April 2017

This hotels has spacious meeting rooms, equipped for audio visuals, good acoustics and several seating options. The Room temp was very comfortable, the décor is up to date/modern. We had a coffee station in the rear of the room and a head table in the...More

Thank olivioninc
Response from Christi M, General Manager at Four Points by Sheraton Richmond AirportResponded 12 April 2017

olivioninc, I have shared all of your wonderful comments with Michelle, Tyrone and the rest of the team. It was our pleasure to serve you and your group. We hope we have the opportunity to take care of you again.

Reviewed 11 April 2017 via mobile

This hotel was very nice! It allows pets & had a very nice pool. The bed was soooooo comfortable too! I will definitely go back when I am in the Richmond, VA area.it was close to restaurants & shopping areas.More

Thank JackieV454
Response from Christi M, General Manager at Four Points by Sheraton Richmond AirportResponded 12 April 2017

JackieV454 - I am so glad to hear that you enjoyed our pool and Four Comfort Bedding. And being pet friendly is always an added bonus for our furry little friends. Thank you for sharing your comments and we look forward to seeing you again...More

Reviewed 10 April 2017

Stayed here every week for 12 weeks for business travel. Impressed by the service - hotel staff quickly recognized me and offered to personalize the experience. Denise (Guest Svs Mgr) & Chawengo (F&B Mgr) went out of their way to make it comfortable. They had...More

Thank S M
Response from Christi M, General Manager at Four Points by Sheraton Richmond AirportResponded 11 April 2017

SM - Thank you for your kind words about Denise and Chiwengo. We appreciate their leadership and taking care of you! I will personally thank them and we hope you continue to enjoy your home away from home.

Reviewed 5 April 2017 via mobile

I suffered a brutal medical condition while staying alone and was unable to even get out of my bed. The General Manager, Christi and the entire staff, room service, guest services and every employee went far beyond normal customer service to help me! I am...More

Thank none1234556
Response from Christi M, General Manager at Four Points by Sheraton Richmond AirportResponded 7 April 2017

Thank you for your kind words. We will always do our best to take care of our guests. Its never easy to face heath challenges when not in the comfort of your own home. I'm glad we were able to make it just a little...More

Reviewed 5 April 2017

Stayed there recently on a three night trip. The staff that work there are really responsive and eager to help. They work to be accommodating but even they get issues that cannot be addressed. I think my issue was one that fell into that category....More

Thank traveller62897
Response from Christi M, General Manager at Four Points by Sheraton Richmond AirportResponded 6 April 2017

It's true that the odd number rooms do not look over the atrium area. You can add requests like that to your SPG profile so your next stay with us is more enjoyable. I am glad to hear that you enjoyed the other parts of...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$109 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Richmond
#7 Best Value Hotel in Richmond
#15 Family Hotel in Richmond
#21 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$109 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Richmond
#7 Best Value Hotel in Richmond
#15 Family Hotel in Richmond
#21 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms
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Traveller (55)
Room & Suite (18)
Dining (9)
Pool & Beach (3)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
N P
5 March 2017|
AnswerShow all 4 answers
Response from Christi M | Property representative |
These are all correct answers. We have a 24 hour shuttle service to get you to and from the airport. If you are arriving at RIC, we recommend that you call the hotel and request for a pick up once you have retrieved your... More
0
Votes
Signinggirl82
18 September 2016|
Answer
Response from Shelley R | Reviewed this property |
The Sheraton has great rates. It's not fancy or elegant. But it's clean and quite. There are much more expensive hotels in the area it depends on what you want. For one night you can't beat the price of the Sheraton.
0
Votes
Martha M
13 June 2015|
Answer
Response from Brad J | Property representative |
Thank you for your question. The hotel does offer a Parking Package that includes both accommodations, parking and transportation to the airport. When making your reservation, please ask for this specific package. Thank... More
0
Votes
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12
Room Tips
"ask them for higher lever,, 1st floor pretty noisy.."
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"The entire hotel was clean and quiet>"
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"There is no vending machine on any floor. Just a 'pantry' at the entrance. Prices are a bit high too."
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"Ask where you should park. I found my room was close by an exit near the side parking lot."
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