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Four Points by Sheraton Richmond Airport

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#13 of 81 Hotels in Richmond
Certificate of Excellence
GreenLeadersBronze level
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Four Points by Sheraton Richmond Airport
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501 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Richmond Airport
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Showing 500: English reviews
Richmond, Virginia
Reviewed 27 March 2016 via mobile

Mr. Fisher of the shuttle service was prompt picking us up from the Friday's up the street from the hotel. He was very accommodating and knowledgeable of the city! He was polite & kind. We highly recommend this location. And when traveling without transportation, consider this location & take advantage of the shuttle service for the most pleasant transportation experience!...

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Helpful?
Thank vwfuller
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you for taking the time to write about your experience with us and the excellent service you received from Mr. Fisher. It is always a pleasure to read a review when a member of our team has such a positive affect on someone's visit. Thank you again and we look forward to your next visit.

Greenville, South Carolina
Reviewed 27 March 2016

I was so upset because I booked through a 3rd party entity and they didn't secure my 2 double beds..... So I have to sleep 7 people in one King size bed. I call downstairs to the night shift, their was no roll-away beds available also. The next morning I woke up, I went downstairs and Talked to Sam and...

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Helpful?
Thank lewers2016
Boston, Massachusetts
Reviewed 26 March 2016

I parent manage a youth club soccer team. Been to many hotels in many different states with a squad of 15 and 16 year old girls. This was the best hotel to date. The right price and great location for our team. Thanks to Sam and Shea for some high-quality service ... Extremely helpful!

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Helpful?
Thank tjalcock
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

I am happy to hear you enjoyed your stay with us during your recent visit to Richmond. I hope the games were a success and you will be visiting us again in the future. Thank you for sharing your experience.

San Francisco, California
Reviewed 25 March 2016

I had a 2 day stay at Four Points Richmond Airport Hotel and it was awesome. The staff was friendly (Sam and George), the breakfast was neat. They have a lovely swimming pool and the bar was great too. I recommend this place to other folks traveling.

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Helpful?
Thank Ujjval S
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you for sharing you recent experience with us. I'm happy that Sam and George took such good care of you and that you were able to enjoy some of our food and beverage offerings. Thank you again and we look forward to your next visit!

Reviewed 23 March 2016

George and Brandon offered the best service I've ever had at a SPG property. They took great care of me and my two young daughters to ensure we were set up nicely. Will absolutely come back to Sheraton Four Points near the Richmond Airport specifically because of the great service!

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Helpful?
Thank Zach B
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

I am happy that your stay with us offered you the comfortability and service you have come to expect with Starwood. I have shared your review with George and Brandon and they were happy to be apart of your experience. Thank you for being an SPG member and we look forward to your next visit to Richmond!

Richmond, Virginia
Reviewed 22 March 2016

Maria was part of the wait staff. She was very helpful and courteous. Maria was also friendly and made me feel welcome. Whenever we needed water or extra napkins, Maria was readily available to help us.

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Helpful?
Thank ronitawilson
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you for taking the time to acknowledge Maria and her friendly welcome. I have shared your experience with Maria, along with the entire food & beverage team, and look forward to your next visit. I hope your meeting was a success and you visit us again soon.

Richmond, Virginia
Reviewed 22 March 2016

I was greeted by Tyree and served by Ana. They were amaxing. I would highly recommend this hotel for breakfast. The food selection was amazing and very affordable. Very ummy. You can see there team work. They area so so clean and they were all well grommed

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Helpful?
Thank Chantelle R
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

I am glad to read about your experience in our restaurant and the amazing service you received. Thank you for taking the time to acknowledge our great staff and we look forward to your next visit.

Richmond, Virginia
Reviewed 18 March 2016

Had a buffet for dinner, very limited but good quality. Fried chicken and salad were good, green beans and potatoes okay, but the service from Ana was wonderful. On a business trip, I was relaxing and reading while eating and Ana provided service second to none! Continually taking care of my needs before I even realized them and with a...

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Helpful?
Thank Peter T
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you for sharing your comments on our lunch buffet. I am happy to read the Ana took such good care of you and helped make your visit relaxing. I have shared your comments with our Food & Beverage team so we can improve and expand on our menu. We look forward to your next visit when traveling to Richmond.

Virginia
Reviewed 16 March 2016

We stayed one night before an international trip, check in was quick and we signed up for an early transfer to airport. Rooms could use a little updating, esp bathrooms however bed/sleep quality was excellent. Bar area small but had very nice staff. Lobby had snacks/fruit out in the morning prior to our departure to the airport. Return transfer was...

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Helpful?
Thank Travelmom29
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

I am happy to read that you took advantage of our "Park & Fly" package and that you enjoyed the convenience of all that it offers. A good night sleep before a long trip can make all the difference when traveling to any destination. Thank you for sharing your experience and we look forward to seeing you again.

Seattle, Washington
Reviewed 16 March 2016 via mobile

Got to experience some great BBQ and drinks. The service was amazing! Pauline never let your drink go empty even when I wasn't drinking the free beer. She went above and beyond making sure my time was enjoyable. She not only kept up with my table but also everyone around us.

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Helpful?
Thank elensar333
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you for sharing your experience during our Best Brew and BBQ on Wednesday. It is always nice to read when guests have enjoyed the program and notice how amazing our staff is. Thank you again for your review and we look forward to seeing you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Where You Want to Be. The Four Points by Sheraton Richmond Airport makes it easy to get where you need to go in the area. Our free shuttle service will take you to and from Richmond International Airport (RIC), While Oak Village, and anywhere else within a three-mile radius. Plan a day trip and take the whole family to Kings Dominion,Busch Gardens Williamsburg or Water Country USA.Work and Play. Our attentive staff will make sure you have a productive, relaxing stay. Enjoy a dip in our indoor pool, an invigorating workout in our fitness center, or a sumptuous meal and a round of drinks at Terra Nova Restaurant and Lounge. We have more than 10,000 square feet of flexible space with state-of-the-art audiovisual equipment to help you stage the perfect meeting or event, and a business center that provides support services.Warm, Comforting Accommodations. All of our 155 guest rooms have been recently renovated into even more inviting spaces. Stay connected with free wireless High Speed Internet Access and a 37-inch flat screen TV with HD channels. Let yourself drift away in plush bedding after a long day of business or sightseeing. ... more   less 

Additional Information about Four Points by Sheraton Richmond Airport

Address: 4700 S Laburnum Ave, Richmond, VA 23231-2712 (Formerly Wyndham Richmond Airport Hotel)
Region: United States > Virginia > Richmond
Price Range: $126 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Richmond Airport 3*
Number of rooms: 155
Reservation Options:
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Hotel Style:
#3 Best Value Hotel in Richmond
#4 Green Hotel in Richmond
#15 Family Hotel in Richmond
#21 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Richmond Airport staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Richmond Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are quieter.”
 of 5 bubbles satisfied817, 18 Mar 2017 | Read review
“I stayed on the 4th floor. Peaceful and quiet with a very comfy bed”
 of 5 bubbles ricardoymichele, 7 Mar 2017 | Read review
“great for a one-night stay to catch a flight.”
 of 5 bubbles 283xp, 5 Dec 2016 | Read review
“It is quieter to stay in the upper level rooms.”
 of 5 bubbles CityPolitical, 30 Nov 2016 | Read review
“All of the rooms have been updated and all are very quiet.”
 of 5 bubbles 347donnah, 22 Nov 2016 | Read review
5 of 5