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The Westin Richmond

9.9 km from Richmond centre
  • Free Wifi
  • Free Parking
  • Pool
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6631 W Broad St, Richmond, VA 23230
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Breakfast for 2 Included
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660 Reviews from our TripAdvisor Community

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Showing 656: English reviews
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Sacramento, California
Reviewed 2 weeks ago

We stayed in Richmond, really to just rest and get on to the next place when we took two grandsons on a history trip last summer. The "Experience Specialist" Michael Eck reached out to us in a pre-arrival email and offered his services to make our stay enjoyable. He is a history buff and when he heard us checking in,...

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Helpful?
Thank SusanVM
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear SusanVM, thank you for your recent stay and 5-star review and rating. I am glad to hear we exceeded your expectations and that Michael took such good care of you and your family. Richmond is a great place for seeing the historical sights and I am glad you had a great experience. We look forward to seeing you again...

Virginia
Reviewed 3 weeks ago

I have stayed here a few times and like the fact it is clean and beds, as usual for a Westin, are comfortable. Bathroom is very large and has good lighting. My family loves the restaurant for breakfast. They have very healthy options on the menu along with some gluten free options.

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Helpful?
Thank sds1966
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Sds1966, thank you for your recent stay and 5-star rating. Thank you for taking note of our cleanliness, "Heavenly" beds and our restaurant, Crossings. I am glad you and your family had a great stay and we look forward to your return soon. Stay well, Feliks Schwartz - General Manager

Las Vegas, Nevada
Reviewed 4 weeks ago via mobile

Stayed many times, always comfortable and clean - one of the nicer hotels in Richmond. Small pool and gym, club on 7th floor serving drinks and food 5-7. Restaurant and bar serve a wide selection - pet friendly.

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Helpful?
Thank hiltoncharlie
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear HiltonCharlie, thank you for your recent stay and comments regarding your experience. We appreciate your support and am glad you enjoyed the hotel facilities and services. We look forward to serving you again soon. Be well, Feliks Schwartz - General Manager

Rockville, Maryland
Reviewed 4 weeks ago

Everything about this hotel is top notch. From the second you walk thru the door everyone is very professional and friendly. I had a block of rooms reserved and the when we checked in all the rooms were ready and labeled for my group. The rooms,restaurant,pool everything was perfect. I recommend this hotel.

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Helpful?
Thank governorgw
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Governorgw, thank you for your recent visit with your group. I am grateful for your 5-star review and great comments. It was our pleasure to serve you and your group and we look forward to doing business with you again soon. Stay well, Feliks Schwartz - General Manager

New York City, New York
Reviewed 4 weeks ago

The Westin Richmond has thought of every detail to make your stray comfortable with an understated contemporary elegance. The staff is lovely and met every need/request in a friendly and professional manner. The spacious rooms are super quiet with wonderful natural light and lighting fixtures and super comfy bedding. John, drove me in the shuttle to the best BBQ spot,...

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Helpful?
Thank Katherine F
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Katherine F, thank you for your recent stay and 5-star review of your experience at The Westin Richmond. I am glad to hear you had a great experience and that Jon and Trevor took great care of you. I will certainly ensure they are commended accordingly. We look forward to welcoming you back again soon. Stay well, Feliks Schwartz...

Jupiter, Florida
Reviewed 4 weeks ago

My husband and I stayed two nights at the Westin on our way further south. The facilities are elegant and sparkling clean. The staff could not have done more to make our stay relaxing and fun. Agree with the comments about how great Richard is! We had never been to Richmond and planned to spend one day sightseeing. The hotel...

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Helpful?
Thank Linda01824
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Linda01824, thank you for your recent stay and great 5-star review of your experience. I am pleased to hear that you enjoyed the hotel facilities, location and most importantly our cleanliness and service. I am glad to hear that your canine companion also had a good experience. We look forward to welcoming you back when your travels bring you...

Oahu's North Shore, Hawaii
Reviewed 21 January 2017

The Westin in Richmond, VA was a great place to reside while I was in the area for business. Due to my platinum status, the staff was very accommodating and upgraded me. During my two week stay at this SPG property, I had many interactions with the staff and they were nothing but helpful and friendly. H., L. and G.,...

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Thank CStraveler111
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear CSTraveler111, thank you for your recent stay and for taking the time to share your generous comments about your experience. I am glad to hear that you enjoyed your overall stay, our facilities, and our service. I will certainly share your comments with my team and we appreciate your business. We look forward to welcoming you back soon. Be...

Marblehead Ma
Reviewed 14 January 2017 via mobile

Cant say enough about the friendliness of the staff at the Westin Richmond. It all starts with Richard,the valet-bell captain. He greets you as though you have arrived at your home.Richard is quick to provide our dog with treats after the long car ride from Mass. The rooms are always clean and have enough space for the three of us!...

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Thank VinoVito
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear VinoVito, thank you for your recent stay with your family and canine companion. I am thrilled to hear that you enjoyed your stay once again and we thank you for the 5-star review. I am happy to know that Richard took such good care of you and that you continue to stay with us on your travels through Richmond....

Santa Rosa Beach, Florida
Reviewed 13 January 2017

We were very impressed with the quality of the staff and the absolute beauty of this place. It was perfectly clean, distinctively newly refurbished and as nice as we have seen in many hotels stays throughout the year. Absolutely nothing negative here and just about a perfect stay. The rooms were so clean and well appointed we hated to leave...

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Helpful?
Thank onceinawhile31
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Onceinawhile31, thank you for staying with us for taking the time to share a 5-star review of your stay with us. I am pleased that you were impressed with our associates and the overall facilities as well. Thank you for taking note of our cleanliness and also the quality and value of our club lounge. We certainly look forward...

Waldorf, Maryland, United States
Reviewed 12 January 2017

The Westin Richmond is one of the best kept secrets in Richmond! From check in to check out, the hotel staff was amazing! The facility is well apportioned and the staff is so absolutely amazing. We were having our wedding at the facility. The Assistant Manager, John, met us when we checked in to make himself available for anything we...

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2Thank DrLaurie A
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear DrLaurie A, thank you again for joining us recently to celebrate your marriage. We are grateful for all of your support in writing a generous 5-star review and I am glad that we exceeded your expectations and made you feel at home. This is out goal and I am glad that we won you as a customer for life....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to The Westin Richmond Hotel conveniently located on Broad Street just off of Interstate 64 at Reynolds Crossing. ... more   less 

Additional Information about The Westin Richmond

Address: 6631 W Broad St, Richmond, VA 23230
Region: United States > Virginia > Richmond
Price Range: $253 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Richmond 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
The Westin Richmond Hotel Richmond
Hotel Style:
#3 Luxury Hotel in Richmond
#3 Family Hotel in Richmond
#3 Romantic Hotel in Richmond
#6 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Richmond staff and other travellers.
2 questions
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Questions? Get answers from The Westin Richmond staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our experience was that rooms are alike from an experience point of view.”
 of 5 bubbles Linda01824, 26 Jan 2017 | Read review
“7th Floor was perfect and home to the Club Level.”
 of 5 bubbles onceinawhile31, 13 Jan 2017 | Read review
“The 6th Floor is the Club Floor for SPG Members! It is wonderful!”
 of 5 bubbles drlauriea, 12 Jan 2017 | Read review
“Have stayed in various rooms and they are all good.”
 of 5 bubbles papetro, 7 Jan 2017 | Read review
“Ask if a suite, club room, or larger room is available.”
 of 5 bubbles starwoodtraveler2016, 5 Dec 2016 | Read review
5 of 5