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The Berkeley Hotel

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The Berkeley Hotel
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753 Reviews from our TripAdvisor Community

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Showing 745: English reviews
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Cape Charles, Virginia
Reviewed 2 days ago NEW

Great stay and friendly staff. Very clean! Rich history! We loved the option of a pull out sofa sleeper as there were 5 of us staying for the evening. Great, great hotel experience. There was a charge in error on our bill which was brought up at checkout and staff eloquently and professionally fixed the issue with smiles. Great experience!

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Helpful?
Thank 451kelleyp
Kevin M, Manager at The Berkeley Hotel, responded to this review

We would first like to thank you for taking the time to tell us about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here at The Berkeley Hotel and we look forward to seeing you on your next Friends weekend...

Fellsmere, Florida
Reviewed 3 days ago NEW

Excellent room. Excellent service. Best location for my business meetings. Superb value. I stay at this hotel quarterly when in Richmond on business. I find it to be the most customer friendly hotel where I need to be. A big plus is the excellent restaurant in the hotel.

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Thank ZMSH
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much! Guests like you are the best advertising for The Berkeley hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you again soon!

Virginia Beach
Reviewed 5 days ago NEW

First time stay in this hotel and we will be back! Convenient to short pump, Carey Street and Downtown and right across the street for the Tobacco Co for a great night out! THe rooms were large for a long stay

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Thank gigis38
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much for your kind words about our hotel and staff. We hope that you will visit us again soon. Guest satisfaction is very important to us. Thanks again for taking the time to let us know about your stay!

Richmond
Reviewed 1 week ago NEW

My wedding and stay at the Berkeley was perfect! 5 stars, 10/10 DO recommend! The food, my room, the service we received was amazing! Everyone was blown away and we have the most beautiful memories! See you on our first anniversary!

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Thank Z4479KYstephanier
Kevin M, Manager at The Berkeley Hotel, responded to this review

Wow!!! We would first like to thank you for taking the time to tell us about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority here at The Berkeley Hotel. It was an absolute pleasure having you here and we look forward to seeing you on your First...

New Hope
Reviewed 1 week ago

Our room was great and the staff superb. We are always impressed with the extra effort the staff put in on our stays.The rooms are small but nicely appointed and the balcony is a nice area for some people watching. We will continue to return... count on it.

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Helpful?
Thank pauline r
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much! Guests like you are the best advertising for our hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you again soon!

Frederick
Reviewed 1 week ago

The front desk, valet and rooms are great. Ariyana at the front desk is truly amazing. Great service and a wonderful personality. Many Thanks for a Memorable Stay. The service is top-notch all around. Rooms are spacious and the rates are very reasonable. Great location with a large number of restaurants and bars within a short walk. Definitely a return...

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Helpful?
Thank Mike L
Kevin M, Manager at The Berkeley Hotel, responded to this review

Wow!!! We would first like to thank you for taking the time to tell us about your Great visit. Your happiness and comfort is always our number one priority here at The Berkeley Hotel. It was an absolute pleasure having you here and we look forward to seeing you soon.

Philadelphia, United States
Reviewed 1 week ago

We stayed there in the Governor's suite on our wedding night and it was perfect! The hotel is adorable and very unique. We had many of our wedding guests also stay at the hotel and they also loved it. We were taken care of by the staff, especially Emily who helped not only with our room block but also helped...

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Helpful?
Thank Caryn C
Kevin M, Manager at The Berkeley Hotel, responded to this review

We would first like to thank you for taking the time to tell us about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here at The Berkeley Hotel

Spring City
Reviewed 1 week ago

The service as well as food were excellent. Wish there had been a spa onsite, but there was a free day membership to a nearby YMCA which I chose not to use. The on street parking could have been used for free, but I elected to use the hotel valet which was reasonably priced and the young man running it...

Review collected in partnership with this hotel
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Helpful?
Thank donaldsR8137OC
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much for your kind words about our hotel and staff. We hope that you will visit us again soon. Guest satisfaction is very important to us. Thanks again for taking the time to let us know about your stay!

Erie
Reviewed 1 week ago

Beautiful historical boutique hotel in walking distance to great restaurants and nightlife. My king room was large, clean and had a great sitting area and terrace to enjoy. The staff was always available and accommodating. I typically stay outside of the city but will be a return customer in the future and would recommend the Berkeley to others.

Review collected in partnership with this hotel
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Helpful?
Thank U2547EHsarahp
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much! Guests like you are the best advertising for our hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you again soon!

Charlottesville
Reviewed 2 weeks ago

Hotel has a lot of potential but menu items are extremely expensive as are surrounding restaurants. No mini-fridge or easy/affordable breakfast options. Hotel staff had a very difficult time sorting out my bill. I still had to call back a few days later to resolve it. The audience is definitely a well to do business man/woman. Hopefully they keep enough...

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Helpful?
Thank ashleyn570
Kevin M, Manager at The Berkeley Hotel, responded to this review

We would first like to thank you for taking the time to tell us about your visit. It is our sincere apology that your stay did not meet your expectations. we do hope that you will come back and visit us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Dining Room at the Berkeley Hotel
The Dining Room at the Berkeley Hotel
Cuisines: American, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge

Additional Information about The Berkeley Hotel

Address: 1200 E Cary St, Richmond, VA 23219
Region: United States > Virginia > Richmond
Price Range: $198 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Berkeley Hotel 4*
Number of rooms: 55
Reservation Options:
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Also Known As:
Berkeley Hotel Richmond
Hotel Style:
#5 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from The Berkeley Hotel staff and other travellers.
5 questions
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Virginia Beach, Virginia
6 months ago
Northampton, United Kingdom
over a year ago
Atlanta, Georgia
Arlington, Virginia
6 months ago

See all questions (5)

Questions? Get answers from The Berkeley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are a excellent value”
 of 5 bubbles Lion1005, 15 Mar 2017 | Read review
“Rooms that allow dogs are limited to the 2nd floor. I looked in several and all were clean.”
 of 5 bubbles billrH3606LI, 22 Feb 2017 | Read review
“Balcony on 6th floor is awkward when neighbors are out!”
 of 5 bubbles jenniferkD5324LM, 20 Feb 2017 | Read review
“Our room was on a busy corner. Traffic noise was significant although not a problem for me.”
 of 5 bubbles G4017XMsue, 19 Jan 2017 | Read review
“Knock before you enter your room.”
 of 5 bubbles sarahhR2198WQ, 23 Dec 2016 | Read review
5 of 5