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The Berkeley Hotel

Booking.comUS$127*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$127*
US$127*
US$127*
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The Berkeley Hotel
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802 Reviews from our TripAdvisor Community

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Showing 794: English reviews
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Carlsbad
Reviewed 6 days ago NEW

This is the place from which to see Richmond. Lovely, quiet boutique hotel on a cobblestone street in the historic old part of town. Tree-shaded street features excellent restaurants and tea shops. Parking in this area is a real problem, but the Berkeley has valet parking that is fast and efficient. The onsite restaurant has superb southern cooking (try the...

Review collected in partnership with this hotel
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Helpful?
Thank Brian A
Kevin M, Manager at The Berkeley Hotel, responded to this review

Wow!!! We would first like to thank you for taking the time to tell us about visit. We are ecstatic to know that you enjoyed our Southern cooking. Your happiness and comfort is always our number one priority here at The Berkeley Hotel.We love to share reviews with all of our employees. It was an absolute pleasure having you here...

Leonardtown, Maryland
Reviewed 1 week ago NEW

Wish we had styled longer. We came for a graduation. Everyone was lovely and we will stay next time we are in Richmond. Love that we were so close to good restaurants. We walked everwhere. I spilled pink nail polish in the sink nd felt horrible The housekeeper just smiled and said "that's why we are here."

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Helpful?
Thank Ann B
Kevin M, Manager at The Berkeley Hotel, responded to this review

Wow! Thanks so much for this wonderful review. We are very proud of our hotel and our employees. It is so nice when they are recognized for their awesome guest service!We love to share reviews with all of our employees. We hope that you will return to see us soon. We do appreciate your business.

Chicago, Illinois
Reviewed 1 week ago NEW

First stayed at this hotel in June, 2015, when apartment hunting with daughter moving to Richmond. Just stayed again over Mother's Day week-end for graduation, so we had 3 rooms reserved. The staff at the hotel is great and do all that they can to make your stay enjoyable. Hotel is well located. Rooms with street view get nice amount...

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Helpful?
Thank Suzanne B
Kevin M, Manager at The Berkeley Hotel, responded to this review

Welcome back! Guests like you are the best advertising for The Berkeley hotel and our wonderful employees! We appreciate that you took the time to complete this review. We look forward to seeing you again real soon!

Dover, Vermont
Reviewed 1 week ago

The Berkeley Hotel is a small luxury hotel located in the Shockoe Slip area in Richmond. The hotel itself has a small but nice bar area and a decent;y priced menu - breakfast, dinner, and bar snacks. A variety of small restaurants are located within a short walking distance as well. The rooms are nice and somewhat spacious; the staff...

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Helpful?
Thank Ira C
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much! Guests like you are the best advertising for our hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you again soon!

Reviewed 1 week ago

Hotel has charming decor, comfortable clean rooms and friendly personal. Valet parking was very convenient. Breakfast in the hotel restaurant was good. Hotel is located in very nice street with few restaurants and shops.

Review collected in partnership with this hotel
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Helpful?
Thank jak2122017
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much for your kind words about our hotel and staff. We hope that you will visit us again soon. Guest satisfaction is very important to us. Thanks again for taking the time to let us know about your stay!

Chesapeake
Reviewed 2 weeks ago

This hotel did not leave me with anything except the desire to leave and never return. I was treated in a rude fashion when my daughter and I checked in and with confusion and frustration over our bill upon checkout. When we checked in, we were given "the finger" (index finger) and told to "wait a minute" and we watched...

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Helpful?
Thank Joyce M
Kevin M, Manager at The Berkeley Hotel, responded to this review

We would first like to thank you for taking the time to tell us about your visit. It is our sincere apology that your stay did not meet your expectations. We have made management aware of the issues mentioned above and will work diligently to ensure it does not happen again. Again we do apologize.

Spartanburg
Reviewed 2 weeks ago

Disappointed. Have no desire to rewrite what I have already said. People were fine ecept one issue was front desk. Room was not up to par for a luxury hotel. Bellman was fantastic although during busy hours you may need two.

Review collected in partnership with this hotel
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Helpful?
Thank John F
Kevin M, Manager at The Berkeley Hotel, responded to this review

We would first like to thank you for taking the time to tell us about your visit. It is our sincere apology that your stay did not meet your expectations. Your happiness and comfort is always our number one priority.Again we do apologize and hope that you will come back and visit us.

Virginia Beach, Virginia, United States
Reviewed 2 weeks ago

We arrived at the hotel an hour early and were promptly checked in. Ariyana was pleasant and every time we saw her, she always had a smile on her face. That is something very rare for front desk personnel in the hotel business. Even though we stayed for one night, we really enjoyed the room and the service. We were...

Review collected in partnership with this hotel
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Helpful?
Thank Liadan B
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much! Guests like you are the best advertising for our hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you again soon!

Springfield
Reviewed 2 weeks ago

This hotel exceeded my expectations, nicely appointed rooms and great service. My only issue was poor water pressure in the shower. Also, they charge $23 for valet parking (you cannot park yourself). However this seems pretty standard for the area. The bed was pretty hard, which was a bummer but I slept ok. My husband ended up on the couch...

Review collected in partnership with this hotel
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Helpful?
Thank Caryn C
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much for your kind words about our hotel and staff. We hope that you will visit us again soon. Guest satisfaction is very important to us. Thanks again for taking the time to let us know about your stay!

Reviewed 3 weeks ago

We had a block of rooms for our son's wedding recently and the Berkeley was great! They were able to give all of our guest early check-in as needed on the wedding day. The services coordinator, desk clerks, porters, bartenders, wait staff, and housekeeping were friendly and easy to work with.

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Helpful?
Thank Beth R
Kevin M, Manager at The Berkeley Hotel, responded to this review

Wow!!! We would first like to thank you for taking the time to tell us about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.

112 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Dining Room at the Berkeley Hotel
The Dining Room at the Berkeley Hotel
Cuisines: American, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge

Additional Information about The Berkeley Hotel

Address: 1200 E Cary St, Richmond, VA 23219-4116
Region: United States > Virginia > Richmond
Price Range: $193 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Berkeley Hotel 4*
Number of rooms: 55
Reservation Options:
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Also Known As:
Berkeley Hotel Richmond
Hotel Style:
#5 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from The Berkeley Hotel staff and other travellers.
6 questions
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Virginia Beach, Virginia
8 months ago
Northampton, United Kingdom
over a year ago
Atlanta, Georgia

See all questions (6)

Questions? Get answers from The Berkeley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get Room 404 if you want a terrace view.”
F3143RQjoycem, 10 May 2017 | Read review
“It is quieter in the back but the rooms along 12th Street are nice and big!”
bethrK2283VS, 2 May 2017 | Read review
“We were in room 301, extremely quiet, no view, but we did not spend time in the room so that was not an issue.”
219annb, 27 Apr 2017 | Read review
“Higher rooms will be quieter. You are downtown.”
0106, 15 Apr 2017 | Read review
“Definitely ask for a room as far away from the intersection of Cary and 12th Streets as possible.”
784sandyy, 12 Apr 2017 | Read review
5 of 5
Booking.com
US$127* /night
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The Berkeley HotelUS$127
TripAdvisorUS$127
CheapTicketsUS$127
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*Disclaimer
Prices are for 1 room, 2 adults
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