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The Berkeley Hotel

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The Berkeley Hotel
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732 Reviews from our TripAdvisor Community

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Showing 724: English reviews
Washington Dc
Reviewed 2 weeks ago

Traditional furnishings lend a historic feel. Our king rm over cary st was quiet. No ear plugs nec. Bfast downstairs was serviceable not great on a bitter cold morning. Big bathroom, convenient hotel location.

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Thank pauldT3588OY
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much for your kind words about our hotel and staff. We hope that you will visit us again soon. Guest satisfaction is very important to us. Thanks again for taking the time to let us know about your stay!

Smithfield
Reviewed 2 weeks ago

Overall satisfied, rooms could have been a little bigger and I even paid for a larger room but understand because of location and age of hotel it is about what you get with them, but also very clean !

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Thank 635phillipb
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much for your kind words about our hotel.Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.

Fairfax, VA, United States
Reviewed 2 weeks ago

The Berkeley Hotel is a quaint hotel with a perfect location in downtown Richmond. If you are looking for a more personal experience than the larger chain hotels but still be within walking distance to everything, than the Berkeley is the perfect choice. I have stayed here twice on business meetings in Richmond and plan on continuing to stay at...

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Thank Kevin D
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much! Guests like you are the best advertising for our hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you again soon!

Blacksburg, Virginia
Reviewed 2 weeks ago

The earrings I had left in the room were returned to me after checkout. I had not even had a chance to ask if they had been found. After check-out several hours later when I came to pick up my luggage and car, I was presented with the earrings I had left in the room. I have not experienced such...

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Helpful?
Thank elainehO2702KU
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much for your kind words about our hotel and staff. We hope that you will visit us again soon. Guest satisfaction is very important to us. Thanks again for taking the time to let us know about your stay!

Washington DC, District of Columbia
Reviewed 2 weeks ago

I have visited Richmond many times in the past 25 years, but it wasn't until my most recent trip that I stayed at The Berkeley Hotel. What a find!! It will be the only hotel I'll stay at in the future on my visits to Richmond. It is a clean, well-appointed boutique hotel, with valet parking and a friendly efficient...

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Helpful?
Thank Leslie T
Kevin M, Manager at The Berkeley Hotel, responded to this review

Wow!!! Thank You Leslie T, We would first like to thank you for taking the time to tell us about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.

Alexandria
Reviewed 2 weeks ago

Enjoyed the hotel. Great location and on-site services. Staff were very courteous and helpful. Will book again on next trip to Richmond, VA. Food and beverage were much better than average and the lounge is well appointed.

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Thank charlessA4890UN
Kevin M, Manager at The Berkeley Hotel, responded to this review

Wow! Thanks so much for this wonderful review. We are very proud of our hotel and our employees. It is so nice when they are recognized for their awesome guest service! We look forward to your return. We do appreciate your business.

Martinsville, Virginia
Reviewed 3 weeks ago

The staff was friendly and helpful, the room was very spacious and spotless, and the bathroom was fabulous. My only complaint is that I couldn't get the Kuerig coffee maker in the room to work. Fortunately there was complimentary coffee in the lobby.

Review collected in partnership with this hotel
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Thank marywU2423YA
Kevin M, Manager at The Berkeley Hotel, responded to this review

Wow!!! We would first like to thank you for taking the time to tell as about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we will check on the coffee maker and we look forward to seeing you...

Lexington, Virginia
Reviewed 3 weeks ago

No internet service and they blame you when it doesn't work, despite the fact that other guests are experiencing and complaining about the same problem. The desk clerk was unable to make the internet work. Another guest standing at the desk experiencing the same problem was unable to make it work, and the response (apparently in conjunction with COMCAST) was...

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Thank Y3048UCadriang
Kevin M, Manager at The Berkeley Hotel, responded to this review

We would first like to thank you for taking the time to tell us about your visit. It is our sincere apology about the Internet issue. We have made management and our Internet Provider aware of the issues mentioned above and will work diligently to ensure it does not happen again. Again we do apologize and hope that you will...

Big Stone Gap, Virginia
Reviewed 3 weeks ago via mobile

The Berkeley is a great place if you are staying in downtown Richmond. Staff is very friendly and helpful. Looking forward to my next trip here. Breakfast ( corn beef hash )in the hotel was excellent. Room was very comfortable.

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Helpful?
Thank Ralph G
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much for your kind words about our hotel and staff. We hope that you will visit us again soon. Guest satisfaction is very important to us. Thanks again for taking the time to let us know about your stay!

Wayne, Pennsylvania
Reviewed 4 weeks ago

Great service and staff. Excellent dinner and breakfast. Large comfortable room and bathroom. Only reason not to give a 5 were thin walls, and our room was across from Tobacco Company live band on a Friday night- so tough sleep that evening. Also could use improved wifi. We still would come back and just be careful about the room selection.

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Thank russ308
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much for your kind words about our hotel and staff. We hope that you will visit us again soon. Guest satisfaction is very important to us. Thanks again for taking the time to let us know about your stay!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Dining Room at the Berkeley Hotel
The Dining Room at the Berkeley Hotel
Cuisines: American, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge

Additional Information about The Berkeley Hotel

Address: 1200 E Cary St, Richmond, VA 23219
Region: United States > Virginia > Richmond
Price Range: $200 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Berkeley Hotel 4*
Number of rooms: 55
Reservation Options:
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Also Known As:
Berkeley Hotel Richmond
Hotel Style:
#5 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from The Berkeley Hotel staff and other travellers.
5 questions
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Virginia Beach, Virginia
5 months ago
Northampton, United Kingdom
over a year ago
Atlanta, Georgia
Arlington, Virginia
5 months ago

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Questions? Get answers from The Berkeley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony on 6th floor is awkward when neighbors are out!”
 of 5 bubbles jenniferkD5324LM, 20 Feb 2017 | Read review
“Our room was on a busy corner. Traffic noise was significant although not a problem for me.”
 of 5 bubbles G4017XMsue, 19 Jan 2017 | Read review
“Knock before you enter your room.”
 of 5 bubbles sarahhR2198WQ, 23 Dec 2016 | Read review
“Stay off the street in front of the hotel to avoid hearing buses and people coming out of the Tobacco Row restaurant”
 of 5 bubbles kahlerohana, 11 Dec 2016 | Read review
“ASK for fourth floor”
 of 5 bubbles 757NigelB, 2 Nov 2016 | Read review
5 of 5