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The Berkeley Hotel

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The Berkeley Hotel
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712 Reviews from our TripAdvisor Community

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Showing 704: English reviews
Ashburn
Reviewed 4 May 2016

I want to highly recommend The Berkeley Hotel. My family and friends stayed the weekend of 30 April for my daughter's wedding. They provided excellent service, their hospitality was the best! My daughter booked a room and conference room for her and her 8 bridesmaids to get ready and they treated them like royalty. Amber, our bell hop was FANTASTIC!...

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Thank jesseronaldr
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

How wonderful to hear of the wedding weekend! We are so glad Amber and Star were here to take extra special care of you; they are two examples of our wonderful Berkeley Family. We hope to see the newlyweds back for anniversaries​ to come.

alexandria va
Reviewed 2 May 2016

The room was bland (not one picture) and generally seemed tired. Sales receipts from a previous customer were left on the love seat. The clock radio was flashing when we entered and the desk staff were unable to fix it though a second was delivered later. There was no mini refridgerator in the room and the Keurig coffee maker kept...

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Thank solotraveller47
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

I am very sorry to hear your stay did not go as planned. We are currently renovating many aspects of our hotel and it looks like some things may have still been in the process for your room. I would love the opportunity to speak with you directly concerning your stay. I can be reached at 804-225-5142.

Dallas
Reviewed 2 May 2016

Love this charming old hotel in the Shockoe Bottoms area. I stay here whenever possible when traveling to Richmond. It's conveniently located, but quiet. The staff is always friendly and helpful. Internet works great!

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Thank elizabethbR2755NV
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you so much for your wonderful review! We look forward to welcoming you back soon.

White Stone, Virginia
Reviewed 28 April 2016

This was my third stay at The Berkeley. We were in town for a play at the Altria Theatre and to celebrate my husband's birthday. I love its location and especially enjoy the well appointed rooms with the terraces overlooking Shockoe and its cobblestone streets.

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2Thank palmerbeachgirl
San Diego, California
Reviewed 27 April 2016

Thank you to all the staff who made our stay phenomenal. It was my sister's wedding and we were all happy, well rested and relaxed. The beds are super comfortable! Will recommend the hotel to family and friends.

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Thank karendZ5074CE
San Diego
Reviewed 27 April 2016

Great hotel for the price. Beds could be more comfortable but that's the only complaint. Service was friendly and food was good. We had room service and enjoyed lunch and dinner at the restaurant. Will go back!

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Thank 750jodil
Lexington
Reviewed 27 April 2016

Not a place to bring little ones with you. Expected way more for the $$. Not even a mini frig in the room for Drinks, snacks. We had to throw out baby food and milk both days. Very disappointing. Also wasn't given any other option than valet parking.

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Thank larryd504
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

We love to welcome families to our property. While​ mini-fridges are not in all guest rooms, they are available to be delivered upon request. I am sorry we were not able to give you this option.

Richmond, Virginia
Reviewed 25 April 2016

Errors made on room service order, error made on all inclusive breakfast. No one gave us a voucher. Then found out had a limit after order was delivered. Not professionally handled. Had asked about breakfast numerous times. Front desk dropped the ball!

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Houston, Texas
Reviewed 25 April 2016

The staff was extremely friendly and professional and tended to every request promptly and kindly. Great location and we would definitely stay here again. From parking to help at the front desk, everything was great.

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Thank Tami H
McLean, Virginia
Reviewed 25 April 2016 via mobile

This hotel is very conveniently located near downtown. Just a few blocks from the capital. The staff is friendly, and we were able to get on street parking for overnight for free :) They have a small restaurant where you have to pay for breakfast :( My only complaint is it was very loud in the morning when the garbage...

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Thank Andy B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Dining Room at the Berkeley Hotel
The Dining Room at the Berkeley Hotel
Cuisines: American, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge

Additional Information about The Berkeley Hotel

Address: 1200 E Cary St, Richmond, VA 23219
Region: United States > Virginia > Richmond
Price Range: $203 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Berkeley Hotel 4*
Number of rooms: 55
Reservation Options:
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Also Known As:
Berkeley Hotel Richmond
Hotel Style:
#6 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from The Berkeley Hotel staff and other travellers.
5 questions
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Virginia Beach, Virginia
4 months ago
Northampton, United Kingdom
11 months ago
Atlanta, Georgia
Arlington, Virginia
4 months ago

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Questions? Get answers from The Berkeley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on a busy corner. Traffic noise was significant although not a problem for me.”
 of 5 bubbles G4017XMsue, 19 Jan 2017 | Read review
“Knock before you enter your room.”
 of 5 bubbles sarahhR2198WQ, 23 Dec 2016 | Read review
“Stay off the street in front of the hotel to avoid hearing buses and people coming out of the Tobacco Row restaurant”
 of 5 bubbles kahlerohana, 11 Dec 2016 | Read review
“ASK for fourth floor”
 of 5 bubbles 757NigelB, 2 Nov 2016 | Read review
“get an off street room”
 of 5 bubbles psutz, 24 Oct 2016 | Read review
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