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The Berkeley Hotel

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The Berkeley Hotel
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739 Reviews from our TripAdvisor Community

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Showing 731: English reviews
White Stone, Virginia
Reviewed 28 April 2016

This was my third stay at The Berkeley. We were in town for a play at the Altria Theatre and to celebrate my husband's birthday. I love its location and especially enjoy the well appointed rooms with the terraces overlooking Shockoe and its cobblestone streets.

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2Thank palmerbeachgirl
San Diego, California
Reviewed 27 April 2016

Thank you to all the staff who made our stay phenomenal. It was my sister's wedding and we were all happy, well rested and relaxed. The beds are super comfortable! Will recommend the hotel to family and friends.

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Thank karendZ5074CE
San Diego
Reviewed 27 April 2016

Great hotel for the price. Beds could be more comfortable but that's the only complaint. Service was friendly and food was good. We had room service and enjoyed lunch and dinner at the restaurant. Will go back!

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Thank 750jodil
Lexington
Reviewed 27 April 2016

Not a place to bring little ones with you. Expected way more for the $$. Not even a mini frig in the room for Drinks, snacks. We had to throw out baby food and milk both days. Very disappointing. Also wasn't given any other option than valet parking.

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Thank larryd504
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

We love to welcome families to our property. While​ mini-fridges are not in all guest rooms, they are available to be delivered upon request. I am sorry we were not able to give you this option.

Richmond, Virginia
Reviewed 25 April 2016

Errors made on room service order, error made on all inclusive breakfast. No one gave us a voucher. Then found out had a limit after order was delivered. Not professionally handled. Had asked about breakfast numerous times. Front desk dropped the ball!

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Thank A T
Houston, Texas
Reviewed 25 April 2016

The staff was extremely friendly and professional and tended to every request promptly and kindly. Great location and we would definitely stay here again. From parking to help at the front desk, everything was great.

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Thank Tami H
McLean, Virginia
Reviewed 25 April 2016 via mobile

This hotel is very conveniently located near downtown. Just a few blocks from the capital. The staff is friendly, and we were able to get on street parking for overnight for free :) They have a small restaurant where you have to pay for breakfast :( My only complaint is it was very loud in the morning when the garbage...

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Thank Andy B
Virginia Beach
Reviewed 25 April 2016

Really enjoyed the friendly staff I miss really enjoyed chatting with the friendly staff and love the cozy atmosphere - the food was very good and the bed was among the most comfortable I have ever encountered!

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Thank Bretta L
Reviewed 23 April 2016

We stayed one night at The Berkeley. It was fine, but I am not sure what makes this a 4 -diamond hotel. The sofa bed was in bad shape and very uncomfortable, which was the biggest problem. The regular beds were comfortable. Staff were friendly. Room was decent size. Location is great with nearby restaurants and accessible to the canal...

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Thank Docsbk
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you for taking a moment to leave a review. We are currently in the process of renovating many aspects of our property. Our 55 unique room plans offer many different layouts and views of downtown Richmond. We do hope you will stay with us again.

Washington
Reviewed 23 April 2016

Great location, walking distance to the court houses and the capital building. The staff was pleasant and helpful. When I accidentally forgot something the staff contacted me and had the items mailed.

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Thank Didyousayopen

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Dining Room at the Berkeley Hotel
The Dining Room at the Berkeley Hotel
Cuisines: American, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge

Additional Information about The Berkeley Hotel

Address: 1200 E Cary St, Richmond, VA 23219
Region: United States > Virginia > Richmond
Price Range: $200 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Berkeley Hotel 4*
Number of rooms: 55
Reservation Options:
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Also Known As:
Berkeley Hotel Richmond
Hotel Style:
#5 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from The Berkeley Hotel staff and other travellers.
5 questions
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Virginia Beach, Virginia
5 months ago
Northampton, United Kingdom
over a year ago
Atlanta, Georgia
Arlington, Virginia
5 months ago

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Questions? Get answers from The Berkeley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that allow dogs are limited to the 2nd floor. I looked in several and all were clean.”
 of 5 bubbles billrH3606LI, 22 Feb 2017 | Read review
“Balcony on 6th floor is awkward when neighbors are out!”
 of 5 bubbles jenniferkD5324LM, 20 Feb 2017 | Read review
“Our room was on a busy corner. Traffic noise was significant although not a problem for me.”
 of 5 bubbles G4017XMsue, 19 Jan 2017 | Read review
“Knock before you enter your room.”
 of 5 bubbles sarahhR2198WQ, 23 Dec 2016 | Read review
“Stay off the street in front of the hotel to avoid hearing buses and people coming out of the Tobacco Row restaurant”
 of 5 bubbles kahlerohana, 11 Dec 2016 | Read review
5 of 5