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The Berkeley Hotel

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Traveller (110)
Room & Suite (52)
Dining (23)
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Overview
  • Excellent59%
  • Very good26%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
“shockoe slip”(53 reviews)
“small hotel”(20 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from The Berkeley Hotel
Special Offer: Save 20% + Free Breakfast
Hotel packages
Offers from The Berkeley Hotel
Special Offer: Save 20% + Free Breakfast
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Reviews (1,032)
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Traveller rating
589
271
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45
37
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589
271
81
45
37
Show reviews that mention
All reviewsshockoe slipsmall hotelcobblestone streetvalet parkingtobacco companyvalet servicecanal walkstreet parkinglocation is greatshockoe bottomroom was largebeautiful hotelgreat roomfront desk staffbed was comfortableenjoyed my stayrichmond area
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211 - 215 of 1,023 reviews
Reviewed June 21, 2017

Beautiful property with service to match. Located in an historical area within walking distance of sights and restaurants. Very large and comfortable rooms. Food was creative and delicious. Reasonably priced, especially considering the direction big chains are headed.More

Review collected in partnership with this hotel
1  Thank phillipsusanb
Response from Kevin M, Manager at The Berkeley HotelResponded June 22, 2017

Thanks so much! Guests like you are the best advertising for our hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you again...More

Reviewed June 18, 2017

This hotel has great potential, but needs some serious updating. It is located on Cary street in a perfect section of the city to walk everywhere. Close to the State Capitol building. The lobby is small, no real congregating area, but welcoming. The valet needs...More

2  Thank brink9
Response from Kevin M, Manager at The Berkeley HotelResponded June 20, 2017

We would first like to thank you for taking the time to tell us about your visit. It is our sincere apology that your stay did not meet your expectations. I have made Our management Team aware of the issues mentioned above. Again I do...More

Reviewed June 17, 2017

Wonderful stay and great location. The staff were friendly and the location is great. Lots of things to see and do with in walking distance. The valet parking is nice and prompt, we never had a problem getting the vehicle brought to the front.More

Review collected in partnership with this hotel
1  Thank miketJ3498RR
Response from Kevin M, Manager at The Berkeley HotelResponded June 20, 2017

I would first like to thank you for taking the time to tell us about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and...More

Reviewed June 15, 2017

The hotel is very nice and the hotel staff was very helpful, prompt, and very, very nice. In sort, it's a good hotel. BUT one, single complaint: Our room itself was very nice. However, the window was onto a narrow alley with the exterior brick...More

Review collected in partnership with this hotel
2  Thank James M
Response from Kevin M, Manager at The Berkeley HotelResponded June 16, 2017

Thanks so much for your kind words about our hotel and staff. Guest satisfaction is very important to us here at The Berkeley Hotel. Thanks again for taking the time to let us know about your stay!I do apologize about view and hope that you...More

Reviewed June 14, 2017 via mobile

We stayed at this hotel through Hotwire which rated it 4 stars and called it a Boutique Hotel. I generally have always had a good experience with Hotwire, but this one missed the mark. The hotel is small and in a good location. They have...More

3  Thank Scott C
Response from Kevin M, Manager at The Berkeley HotelResponded June 15, 2017

I would first like to thank you for taking the time to tell us about your visit. It is our sincere apology that your stay did not meet your expectations. I have made Our management Team aware of the issues mentioned above and will work...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$129 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$129 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms
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Traveller (110)
Room & Suite (52)
Dining (23)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jennifer G
January 4, 2018|
AnswerShow all 2 answers
Response from Michael B | Reviewed this property |
11 minutes walk or quick taxi
0
Votes
December 27, 2017|
Answer
Response from Tina H | Reviewed this property |
I cant answer that - a simple phone call to the front desk should be able to clear that up for you
0
Votes
vajoefisher
December 24, 2017|
AnswerShow all 4 answers
Response from Tina H | Reviewed this property |
yes
0
Votes
Room Tips
"The King Suits with the balconies are the best!"
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"Rooms on the back or side of the hotel have less traffic noise."
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"We were in Room 502, which is a corner room in the back, very quiet but also dark, faces another building, so..."
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"Be sure to ask for a room away from the elevator when booking."
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