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Wingate by Wyndham Richmond Short Pump

13991 N Gayton Rd, Richmond, VA 23233-7079
Overview
13991 N Gayton Rd, Richmond, VA 23233-7079 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
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Rooms
Dec. 30Dec. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,393)
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1,389 results
Traveller rating
615
415
198
88
73
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Time of year
LanguageEnglish
615
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88
73
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All reviews short pump room was clean hot tub hot breakfast free breakfast shopping and restaurants stay there again the breakfast area king suite desk clerk convenient location yogurt fitness center very nice hotel business trip indoor pool pillows
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1 - 5 of 1,389 reviews
Reviewed 1 week ago

We only stayed one night but it was pleasant. Front desk was polite. Room was clean even had a bit of a view. We had come to the city for a wedding so it was nice to have an iron and ironing board in the...More

Date of stay: November 2018
Thank MtGrl99
Response from Titus W, General Manager at Wingate by Wyndham Richmond Short PumpResponded 4 days ago

It was our pleasure to provide you with a clean, comfortable guest room, and superior service from our pleasant staff. We hope you took advantage of some of our hotels amenities while you were here for the wedding celebration such as our complimentary hot and...More

Reviewed 3 weeks ago via mobile

Hotel is fine for the price, room is clean but front desk check in was arude, unwelcoming and really seems to hate her job.....hard to enjoy when that’s the first interaction you have upon check in which is a shame because the person we spoke...More

Date of stay: November 2018
Thank phoebechamilton
Response from Titus W, General Manager at Wingate by Wyndham Richmond Short PumpResponded 2 weeks ago

Phoebe, we take pride in our friendly staff and superior customer service so there is never any excuse for our guests to experience rudeness during their time with us. This type of behavior isn’t tolerated, and we apologize for any inconvenience or frustration you may...More

Reviewed 3 weeks ago

Front desk clerk very helpful. When we got to our room, found no stopper for the tub. Called, and they brought one right up. In middle of night, heater made lots of noise. Hd to get up and turn off the heat. Room was large,...More

Date of stay: November 2018
Thank wandabhall
Response from Titus W, General Manager at Wingate by Wyndham Richmond Short PumpResponded 2 weeks ago

Wanda, it makes us happy to know that our friendly staff took care of your needs in a quick and efficient manner, and we also appreciate reading your feedback which we find so valuable. We hope you found our convenient central location helpful, along with...More

Reviewed 3 weeks ago

Rude front desk staff. No towels in the pool area. When we asked the front desk staff for towels his response was "What the hell are you doing with all the towels?" This was stated in front of my young daughter. Refused to bring towels...More

Review collected in partnership with this hotel
Date of stay: November 2018
Thank WHITNEY B
Response from Titus W, General Manager at Wingate by Wyndham Richmond Short PumpResponded 2 weeks ago

Whitney, it’s so disappointing to learn that you didn’t receive the superior customer service that we are known for and deserve. We certainly apologize for this inconvenience and will speak with our staff immediately to research your comments and ensure nothing like this ever happens...More

Reviewed 3 weeks ago

A well appointed hotel with friendly and professional staff. Facility was very well maintained. Rooms were well very clean and quiet. The front desk staff and the housekeeping staff were friendly and helpful. Easy access to hotel and surrounding area. We will definitely stay here...More

Review collected in partnership with this hotel
Date of stay: November 2018
Thank like2travel1234
Response from Titus W, General Manager at Wingate by Wyndham Richmond Short PumpResponded 3 weeks ago

Thank you so much for this perfect review score and for including us in your plans when you visited the Richmond area recently. Nothing makes us happier than to learn that our gracious staff provided you with superior service and that you had a restful...More

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About
Description
Designed for business and loaded with luxury, the Wingate by Wyndham Short Pump offers a refreshing mix of cutting-edge technology and warm Southern hospitality. Whether you’re stay is motivated by More business or pleasure, you will enjoy peaceful, productive spaces, friendly service and modern lifestyle amenities for maximum comfort and productivity. Relax and stay connected in the vibrant West End of Richmond, Virginia. Located next to Short Pump Town Center in Richmond’s fashionable West End, our convenient Richmond hotel is surrounded by the city’s popular shopping centers, restaurants, theaters, universities, historic landmarks, and attractions such as Richmond Coliseum, Landmark Theater, Greater Richmond Convention Center, The National Theater, Richmond International Speedway and King’s Dominion. We offer many great amenities such as an indoor pool with large hot tub, free hot and cold breakfast, and DJ's Bar & Grill for your convenience. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Hotel Style
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
102
Price range
US$108 - US$142 (Based on Average Rates for a Standard Room)
Also Known As
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond
Location
United States > Virginia > Richmond
Hotel class
Hotel Style
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
102
Price range
US$108 - US$142 (Based on Average Rates for a Standard Room)
Also Known As
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond
Location
United States > Virginia > Richmond
Photos
Traveller (31)
Room & Suite (13)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Nearby
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Nearby RestaurantsSee all 1,846 nearby restaurants
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The Pub by Wegmans
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Nearby AttractionsSee all 292 nearby attractions
Boomerang Air Sports
5 reviews
.50 km away
Short Pump Mall
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1.09 km away
Aura Spa & Salon
11 reviews
.25 km away
Elizabeth Arden Red Door Spa
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1.15 km away
Questions & Answers
Ask a question
joyful51485
August 26, 2017|
Answer
Response from Robert C | Reviewed this property |
It's not, ever.
1
Vote
jmhall83
July 9, 2017|
AnswerShow all 4 answers
Response from Titus W | Property representative |
We are located 9 miles off of I 95 and 3 miles off of I 295...
0
Votes
Room Tips
"Suite is available with door separting bedroom from common room, two bathrooms."
BEGa18
Apr. 3, 2018
Read review
"go to a different hotel"
413debik
Oct. 27, 2017
Read review
"Some rooms are more like a suite with separate bedroom area. I would ask for Room 201 next time."
267virginiar
Oct. 3, 2017
Read review
"I only saw one room. Have to think they are all great."
BridgetJones49
Sep. 12, 2017
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