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Hilton Richmond Downtown

Booking.comUS$144*
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Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Richmond Downtown
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1,420 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Richmond Downtown
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Showing 1,414: English reviews
Reviewed 2 weeks ago

This newly renovated property was outstanding. The attention and politeness of all the employees was on the level of a five star hotel.For example, housekeeping responded with a request in less than five minutes, never waited as much as ten minutes for my car, most times five minutes.The suites on the seventh floor were worth every penny, large living room,...

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Helpful?
Thank FFVaforever
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear FFVaforever; Thank you for your kind words about our historic facility and our services. I'll be sharing your comments about our team, re; "level of a five star hotel", as that certainly is our goal with our guests and visitors to Richmond. We do often hear our suites are larger than some apartments in some Cities, so great to...

Chicago, Illinois
Reviewed 3 weeks ago via mobile

The Hilton Downtown is a great hotel. Nice rooms, friendly staff, reasonable rates, good location. You can't go wrong! The only downside is the tiny and congested valet area. If you are driving, prepare to wait awhile to drop off or pick up your car. But this is a downtown hotel, so I guess that is to be expected. All...

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Helpful?
1Thank BeachGirlinChiTown
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear BeachgirlinChitown; Thank you for your visit and feedback. I was pleased to hear all the wonderful things you mentioned about our hotel and staff. I may also need to visit Vagabond myself on your recommendation, as they are also located in the Nation Theater lobby, a great concert venue. We hope to see you back soon. Sincerely, John and...

Richmond, United States
Reviewed 3 weeks ago

Room was impressive and exceeded my expectations. Staff was attentive, friendly and helpful. I would recommend to traveler , who enjoys luxury. I would definitely stay in this facility again when in Richmond.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank 728lorrainea
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your "great room" review and thoughtful comments on our facility and our staff. Thanks for your recommendation ! Sincerely, John and team

Oldenburg, Germany
Reviewed 3 weeks ago via mobile

This is a typical Hilton hotel in the city Centre of Richmond. The hotel is relatively big and it seemed newly renovated. The service is efficient and friendly. The rooms have a classic design and have a good size. The hotel has an indoor pool and gym facilities.

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Helpful?
Thank Daniel G
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Daniel; Thank you for your visit and feedback. We are indeed in the heart of downtown Richmond and close to many attractions, theaters, museums, restaurants and more. We hope to see you again soon for a return visit. Sincerely, John and team.

Scranton, Pennsylvania
Reviewed 4 weeks ago

One of the most welcoming ,friendliest Hotels I have ever stayed in. Great staff and service. Staff went out of there way to helpful and make sure your needs were taken care of . Updated rooms, clean , comfortable, just great. Very accommodating valet service.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank 730timothym
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

We thank you for your visit and so glad to hear we were one of the "friendliest" hotels you have stayed in. We do have a great team and strive for all our guests to have an enjoyable experience with us, while here in Richmond. Sincerely, John and team.

Culpeper, United States
Reviewed 4 weeks ago

Conveniently across the street from the Richmond Convention Center. Easy access from 95, efficient happy staff, clean feel everywhere, comfortable room with plenty of space, quick valet off street parking.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jim C
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Jim; Thanks for your visit and positive review. It was great to hear you had a Great Stay with us, and we hope to see you back again soon. Sincerely, John and team

Leesburg, United States
Reviewed 4 weeks ago

Had such a great stay. I was sent for work to Richmond and didn't have to worry about a thing. Breakfast was pricey for what I got (cereal, toast, fruit, coffee and awful OJ) and they automatically add 18% gratuity. If I had, had time to run somewhere in the morning I would have done that as it is a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank chrystallink2017
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thanks for your recent visit and feedback. We'll share your comments with the team especially about the breakfast and OJ. We hope to see you back again soon. Sincerely, John and team.

Portsmouth, United States
Reviewed 4 weeks ago

Good hotel, friendly helpful staff. Would stay at the Hilton again if doing business in Richmond. Hotel stay was overpriced but I believe this was because a big convention was in town and the host hotel was sold out. Otherwise, it could have been a good deal for the money but right now it was too costly but I had...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank costellaw
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your stay and feedback. You are correct, we have had a very busy month with groups and events in town which in turn can increase our rates. I do hope you will return perhaps booking further in advance, or during a slower period. Let us know if we can assist. Sincerely, John and team.

Reviewed 4 weeks ago via mobile

Stayed at the Hilton Downtown during the Easter weekend. Return trip so we knew that of all the Hilton properties in the area that this was the absolute best. Easy to get to, great staff and great rooms. As to the staff they were fantastic and many of the guests - as judged by their smiles - loved their stays....

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Helpful?
Thank Steve S
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Steve; Thank you for your recent Easter visit and feedback about the hotel and our team. It is wonderful to hear your positive feedback and we'll certainly share this with our team. We will review your comments about the coffee. While we do offer coffee as noted in the guest rooms, in our Executive Lounge for our Diamond and...

New York City, New York
Reviewed 4 weeks ago

I was in Richmond for an event. I was in need of a place to stay and having stayed in Hilton hotels in the past, I knew it would be a good choice; so I decided to stay at the Hilton downtown Richmond. This is a newly remodeled hotel and it looks very nice. The hotel staff are all very...

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Helpful?
Thank DJK30
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your visit and positive feedback on our hotel, staff, and the valet team as well. We look forward to your return visit as well. Sincerely, John C.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the state of Virginia, and the Hilton Richmond Downtown, located in the heart of historic downtown Richmond. This premiere hotel is located within minutes of I-95 and I-64, across the street from the Greater Richmond Convention Center, two blocks from the Richmond Coliseum, and the National Theater, and next door to Richmond Center Stage. Formerly the beloved Miller & Rhoads Department Store, the original marble floors and restored millwork grace the lobby, providing our guests with a combination of historic charm, southern hospitality and modern amenities. This spacious and inviting Hilton hotel is an easy choice for the discerning traveler and for families who are looking for a place they can feel at home. ... more   less 

Additional Information about Hilton Richmond Downtown

Address: 501 E Broad St, Richmond, VA 23219-1809 (Formerly Hilton Garden Inn Richmond Downtown)
Region: United States > Virginia > Richmond
Price Range: $215 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Richmond Downtown 4*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Travelocity, Priceline, Hilton Hotels Direct, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton Richmond Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Richmond Hotel Richmond
Hotel Style:
#3 Green Hotel in Richmond
#5 Romantic Hotel in Richmond
#5 Business Hotel in Richmond
#6 Luxury Hotel in Richmond
#7 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Richmond Downtown staff and other travellers.
3 questions
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Questions? Get answers from Hilton Richmond Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors are quiet”
roseannp336, 18 May 2017 | Read review
“Room 326 had ants in the bathroom and very loud AC unit.”
WatsonFamily2013, 16 May 2017 | Read review
“Ask for street view room if you want a better view; if you like working out, stay on the second floor for convenience.”
johnericsv, 14 May 2017 | Read review
“Ask for room close to elevator otherwise if you get one farthest away its a long haul”
JFreez, 9 May 2017 | Read review
“Above third floor better view suggest seventh floor”
FFVaforever, 7 May 2017 | Read review
5 of 5
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US$144* /night
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Prices are for 1 room, 2 adults
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