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2017-12-04 2017-12-05
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    Hilton Richmond Downtown

    501 E Broad St, Richmond, VA 23219-1809
    +1 855-605-0316
    Hotel website
    Lowest prices for your stay
    2017-12-04 2017-12-05
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    Traveller (222)
    Room & Suite (100)
    Dining (20)
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    1,301 reviews
    #1 of 82 hotels in Richmond
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    • Excellent57%
    • Very good30%
    • Average9%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “department store” (105 reviews)
    “garden inn” (25 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Free Shuttle or Taxi Services
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Hilton Richmond Downtown
    Special Offer: Double Points,Every Stay
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    Dec 4Dec 5
    1 room, 2 adults, 0 children
    Standard Room

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    Reviews (1,551)
    There are newer reviews for Hilton Richmond Downtown
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    281 - 285 of 1,544 reviews

    Reviewed 31 October 2016

    This hotel was at one time an old department store and they have made an effort to highlight the architecture. Our room had beautiful high ceilings and tall windows which let in wonderful light, but didn't provide much of a view. The location is a...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Susan L
    Response from tripdbl, General Manager at Hilton Richmond DowntownResponded 1 November 2016

    Dear Susan; Thank you for your visit and wonderful review of our historic facility. Our company HRI Lodging renovated this former Department Store into a wonderful multi-use facility featuring; Our Hilton hotel, M&R apartments, Restaurants, as well retail and event spaces. It has also been...More

    Reviewed 29 October 2016

    Fantastic place to stay. I would recommend to anyone. Friendly service and very nice rooms. I have stayed there twice and will go back. This is a typical high quality Hilton family hotel. I. Recommend to everyone I know who travels to Richmond. Lots of...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Q5665DRmichaeln
    Response from tripdbl, General Manager at Hilton Richmond DowntownResponded 31 October 2016

    Thank you for your recent visit and review on Tripadvisor. It was great to see your comments from your second visit with us of a "Fantastic place to stay", as well noting us as a "typical high-quality Hilton family hotel". We certainly appreciate your visit...More

    Reviewed 27 October 2016 via mobile

    We usually come here when we go to The National for a concert. We had not been here since the upgrade from Garden Inn. The decor was beautiful. The staff were all very friendly and helpful. All in all, we had another great stay.More

    Thank Catzear36
    Response from tripdbl, General Manager at Hilton Richmond DowntownResponded 29 October 2016

    Thanks for your visit and feedback on Tripadvisor. We are fortunate to be close to the National, and other concert venues, and glad to hear you enjoyed a recent show and our hotel. We hope to see you back soon for another ! Sincerely, John...More

    Reviewed 27 October 2016 via mobile

    Beautiful hotel - very up to date in all aspects. I travel for work every week and this is one of the nicer Hiltons I have stayed in. This is a renovated department store in downtown Richmond. Only recommendation I would have is for the...More

    Thank Steph0821
    Response from tripdbl, General Manager at Hilton Richmond DowntownResponded 29 October 2016

    Dear Steph; Thanks for your visit, review, and feedback. I welcome your call or personal email to discuss some of your training observations, we would certainly like to address your observations. We hope to see you back soon. Sincerely, John C. - GM

    Reviewed 27 October 2016

    The staff is great. Our room was clean, although the room hallway outside the bathroom was narrow. Don't try to go near the closet while someone else is in the bathroom, you risk getting knocked over. I know this was a renovated old department store,...More

    Thank Summer_Sailer
    Response from tripdbl, General Manager at Hilton Richmond DowntownResponded 29 October 2016

    Dear Summer-Sailer; I hope you had some good summer sailing, and appreciate your visit and feedback about our hotel. We'll certainly share your comments with the team and strive to enhance on some of your suggestions. A few points; We do have interior rooms, as...More

    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Price range
    • US$154 - US$336 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Richmond
    • #4 Luxury Hotel in Richmond
    • #5 Romantic Hotel in Richmond
    • #5 Business Hotel in Richmond
    • #7 Family Hotel in Richmond
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 250
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Travelocity, Hotels.com, Hotwire, Orbitz, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Hilton Richmond Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    • Also Known As
    • Hilton Garden Inn Richmond Hotel Richmond
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    Traveller (222)
    Room & Suite (100)
    Dining (20)
    Pool & Beach (2)
    Hotel & Grounds (89)
    Bathroom (30)
    Business Centre & Event Rooms (5)
    Sponsored by:
    The Jefferson Hotel
    1,301 reviews
    .74 km away
    Linden Row Inn
    1,075 reviews
    .44 km away
    Richmond Marriott
    748 reviews
    .11 km away
    The Berkeley Hotel
    934 reviews
    .76 km away
    Nearby Restaurants
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    Secret Sandwich Society
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    Nearby Attractions
    Virginia Capitol Building
    880 reviews
    .52 km away
    Maggie L. Walker National Historic Site
    106 reviews
    .62 km away
    Capitol Square Park
    51 reviews
    .45 km away
    St. Paul's Episcopal Church
    83 reviews
    .31 km away
    Ask a question
    Questions & Answers
    24 July 2017|
    AnswerShow all 3 answers
    Response from tripdbl | Property representative |
    We are maybe two blocks away, as well our complimentary van service can drive you there as well if it's rainy ! Thanks, jc
    Russell M
    4 July 2017|
    AnswerShow all 5 answers
    Response from DrChipB | Reviewed this property |
    Valet parking or lot parking across the street
    Martha R
    3 November 2016|
    AnswerShow all 3 answers
    Response from tripdbl | Property representative |
    Dear Martha; Thanks so much for your comment about Military rates. There are many factors involved with rates (Dates / Availability) however bottom line we appreciate our service men and women, in fact have many on our team... More
    Room Tips
    "no recommendation"
    Read review
    "Bigger rooms at the end of the halls"
    Read review
    "I did not get the room I wanted. Not sure."
    Read review
    "The inside, courtyard rooms were smaller and quieter. The outside room was spacious but the bus stop was..."
    Read review
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