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Candlewood Suites Richmond Airport

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#31 of 81 Hotels in Richmond
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Candlewood Suites Richmond Airport
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249 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Wilkes-Barre, Pennsylvania, United States
Reviewed 17 September 2014

Although my stay at Candlewood Richmond was cut short, I will most definitely stay there again when I'm in the area. The staff went above and beyond to make sure I was satisfied with everything. I will recommend this hotel to everyone!!!

1Thank Daniel H
CMays804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Hey Daniel H, Thank you for such a kind review of our property, and recommendation! We work hard to make sure everyone staying with us has a good night and a fantastic experience. We will make sure we keep everything up to standards for you next time you come to visit! Until we see you again, we wish you safe...

Harpenden, UK
Reviewed 14 September 2014

I've never stayed in a Candlewood Suites before, but this place was really good and I'll certainly use the chain again. Our room was very big and well-equipped with a full kitchen. It's built for long-stay guests, but happy to accept overnighters, and the rate was really keen. My only complaint was that the only place to smoke outside in...

Thank UKPeripatetic
CMays804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear UKPeripatetic, Thank you for the kind words and time you took to write a review of our property here at Candlewood Suites Richmond Airport! I am happy to hear that all of our amenities were up to your standards and needs, and I am very happy to hear our service exceeded your expectations! We look forward to seeing you...

Waverly, Tennessee, United States
Reviewed 7 September 2014

Allow me to again recommend the Candlewood Suites, Richmond Airport for this team of folks are second to none!!! I have been challenging at times, but they always rise to the occasion. They have been right on target to meeting my room requirements which have included last minutes requests needing multiple rooms. Cleanliness is a must and attention to detail...

Thank Don L
CMays804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Don L, Wow, thank you again for such a fantastic review you have given us here at Candlewood Suites Richmond Airport! I assure you none of your requests would ever be seen as challenging, as we love to welcome back such a wonderful guest! We will make sure to keep everything just as immaculate as you love it to...

Reviewed 6 September 2014

I have been staying with candlewood suites for about five years and the staff is awesome and very accomadating. The rooms are are clean and comfortable. We will continue to stay at candlewood suites in the future.

Thank kbs3
CMays804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear kbs3, Thank you for all of your wonderful words, and thank you even more for your continued loyalty to our hotel and our team! We will promise to make sure everything you love about us stays just the way you want it for many years to come! Until we see you again! Sincerely, Chris Mays General Manager

Newfoundland, Pa
Reviewed 6 September 2014

We had a short, overnight stay on our way down to North Carolina. We loved the space in the suites, the cleanliness of the room, and the fact that the room was equipped with everything we needed. Staff was helpful and friendly. It was in a great location as well, as we were able to get on and off the...

Thank Bewicks2
CMays804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Bewicks2, Thank you for such a wonderful review of our hotel here at Candlewood Suites Richmond Airport. We work very hard to make sure all of our guests feel right at home, and our housekeeping team has been doing a fantastic job at keeping everything in immaculate order. I am glad to hear our location turned out to be...

Virginia Beach, Virginia
Reviewed 4 August 2014

My stay at your facility was not only enjoyable due to the cleanliness of your room but mostly because of your night auditorium Melissa Taylor. She was an absolutely pleasure and welcomed us with a genuine friendliness. I would definitely come stay another weekend and will be referring to friends and family. Great customer service skills, please make sure you...

Thank jenn602
CMays804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear jenn602, Thank you for the time to write such a kind review of our hotel. Thank you for the praise in regards to the cleanliness of our property, our housekeeping team works very hard every day; as well for the kind words towards our night auditor Melissa, she has proven time and time again to be such a valuable...

Ottawa, Canada
Reviewed 18 July 2014

We stopped here for an overnight stay on a road trip from Florida to Ottawa on July 13, 2014... We got in late but still had amazing service. The room was clean and spacious. Beds were SUPER comfortable! The only thing that bothered us a bit was the smell in the hallway... I understand anyone can cook pretty much anything...

1Thank danyka006
CMays804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Danyka006, First of all allow me to thank you for taking the time to write such a heartwarming kind review of our hotel! I do sincerely apologize about the issue with the other guest's cooking, it is true everyone can cook anything they want in our hotel, but we will make sure to pay closer attention to this in...

Richmond, Virginia
Reviewed 16 July 2014

The amenities, amazing staff, room size, and cleanliness are top notch. I am an IHG Gold /Platinum member and have not been impressed with the other brands. This hotel has changed my mind completely. Perks: Free laundry units, outdoor grills, fitness center, honor snack zone, complimentary business center, and full kitchens, newly updated tub and shower, work station, and LCD...

Thank Andrea W
CMays804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Andrea W, Thank you for your honest review of our property and hotel. I am very happy to hear that all of our amenities, channel selection and most importantly, the housekeeping team has been able to meet all of your standards. I sincerely thank you for all of the praise towards all of our teammates hard work, I assure...

Ivy, Virginia
Reviewed 28 June 2014

The staff here is absolutely top notch. They are helpful, smiling and cheerful and happy to make your stay as nice as possible. I did not use the restaurant nor the swimming pool so cannot comment on those.The shuttle to the airport runs often and the airport is only 10 minutes away.

Thank Michie B
CMays804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Michie B, Thank you for your fantastic review of our hotel here in Richmond Virginia. Words can not express how happy I am to hear that all of my team's hard work and cheeriness is being not only recognized and appreciated, but shown for the world to see! You have my assurance that we will always work our hardest...

Los Angeles, California
Reviewed 20 June 2014

When the shuttle bus driver found out I had decided that I would walk to the restaurant before he had returned from a prievious trip. He actually came looking for me along the route, met me half way and gave me a lift. This type of personal service is not very common and all the staff seemed to care about...

Thank Grizzly1_12
CMays804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Grizzly1_12, Thank you for your review of our property here in Richmond Virginia. It makes me very happy to hear that our shuttle drivers are going out of their way to deliver the most accommodating and heartfelt service they can come up with! You are absolutely right that type of personal service is uncommon, and I will make sure...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Candlewood Suites Extended Stay Richmond Airport Hotel (RIC). The Candlewood Suites Richmond Airport Hotel is a member of Priority Club Rewards & the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Express & Staybridge Suites Hotels. Specializing in your extended stay experience, the Candlewood Suites Hotel is the perfect environment for government (per diem), project teams, training, relocation, temporary & corporate housing needs.The Candlewood Suites Richmond Airport Hotel is centrally located at the (RIC) Richmond Airport near I 64 & I 295; minutes from the Downtown Richmond & West End real estate districts. Our location offers near access to Ft. Lee (RIR) Richmond Raceway, Colonial Downs, Richmond Convention Center, the Coliseum, VCU Siegel Center & local corporate facilities including Hewlett Packard, Million Air, Phillip Morris, Qimoda, Smurfit Stone and Thomas & Betts.The Candlewood Suites Hotel offers apartment like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee) offers studio & one-bedroom apartment - like suites featuring fully-equipped kitchens, spacious living & work areas, TV w/ DVD players, free wired & wireless Internet. Other features include 24 hour business center, shuttle, free laundry facilities, fitness center, courtyard w/grills & our signature Candlewood Cupboard convenience store. ... more   less 

Additional Information about Candlewood Suites Richmond Airport

Address: 5400 Audubon Dr, Richmond, VA 23231-2860
Region: United States > Virginia > Richmond
Price Range: $108 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Richmond Airport 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Candlewood Suites Richmond Airport Hotel Richmond
Hotel Style:
#2 Best Value Hotel in Richmond
#9 Business Hotel in Richmond
#13 Family Hotel in Richmond
#14 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Richmond Airport staff and other travellers.
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Questions? Get answers from Candlewood Suites Richmond Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We preferred rooms facing the entrance & small park on the hotel property.”
 of 5 bubbles robertm127, 3 Nov 2016 | Read review
“We were on the front side.”
 of 5 bubbles iwalk2016, 6 Sep 2016 | Read review
“There is a gazebo out back with grills and picnic tables”
 of 5 bubbles Dukesnyder, 14 Aug 2016 | Read review
“if you need quick wifi, go to the lobby.”
 of 5 bubbles amm925, 11 Jun 2016 | Read review
“Rooms on the front side will not hear the airplanes as much as those in the rear...”
 of 5 bubbles 55JC55, 25 Apr 2016 | Read review
5 of 5