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HYATT House Richmond-West

Expedia.comUS$126*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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HYATT House Richmond-West
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730 Reviews from our TripAdvisor Community

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Showing 725: English reviews
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Washington DC, District of Columbia
Reviewed 3 days ago NEWvia mobile

We loved this hotel! It was bright and clean and modern. We were traveling as a small group and requested--and got--adjoining rooms, which was fantastic. One room was a suite with a living room and kitchen area (same price as without the kitchen and living room!), and the other had two queen beds. We had a toddler with us, so...

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Helpful?
Thank JessBO25
HhRichmondGM, General Manager at HYATT House Richmond-West, responded to this review

Dear JessBO25, Thank you for taking the time to review our hotel. It is such a great review! The Hyatt house Richmond-West is a great place to stay for anyone but especially for families. Our rooms are equipped for small children. The rooms are spacious and most of them will have kitchens. We offer a variety of items on our...

Virginia Beach, VA
HOTEL’S FAVOURITE REVIEW
Reviewed 25 March 2017

We have been staying at the Hyatt House Richmond West for a few years now -We started coming because we love the Short Pump Mall which is connected to the property. (That mall has its own charm--but that is for another review). Then we started coming because it's half way to where our grandchildren live. Finally we started using both...

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Helpful?
Thank jodo
About Hotel's Favourite Review
HhRichmondGM, General Manager at HYATT House Richmond-West, responded to this review

Dear jodo, Wow! This is a really nice review on our hotel. Thank you for taking the time out of your schedule to review us. Good reviews are always nice to read but this one goes over the top. First, let me take the time to thank you for being a loyal guest at the Hyatt house Richmond-West. Your loyalty...

Reviewed 3 days ago NEW

Enjoyed an anniversary get-away in Richmond...and were treated very well at Hyatt House! Staff was great, room was very nice, location was on-site at Short Pump outdoor mall. Beautiful property! Staff even surprised us with an anniversary dessert tray!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank sperkins2017
HhRichmondGM, General Manager at HYATT House Richmond-West, responded to this review

Dear sperkins2017, What a great review! It means so much to us when guests choose our hotel for their special occasions. The Hyatt house Richmond-West enjoys creating memorable experiences. Thank you for the lovely comments on our team and hotel and thank you for allowing us to create a special moment for you. Warm Regards, Kathy Holland General Manager

Wilton, Connecticut
Reviewed 5 days ago NEW

Every time I stay at a Hyatt house I am pleasantly surprised While I enjoy the Hyatt places, the Hyatt house gives you more for the money even if a bit more expensive - more room, great layout you feel like you are in a suite and fully stocked kitchen

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Helpful?
Thank Olesia M
HhRichmondGM, General Manager at HYATT House Richmond-West, responded to this review

Dear Olesia M, Thank you for choosing to stay at the Hyatt house Richmond-West! The Hyatt house Brand is a unique brand to Hyatt. As an extended stay hotel you have no choice but to feel at home and the hospitality you will receive will make you never want to leave! Thank you for choosing Hyatt house. We look forward...

Davenport, United States
Reviewed 1 week ago NEW

Review collected in partnership with Hyatt Hotels
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Thank 480kathleend
HhRichmondGM, General Manager at HYATT House Richmond-West, responded to this review

Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Bob L
HhRichmondGM, General Manager at HYATT House Richmond-West, responded to this review

Virginia Beach, Virginia
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank monico698
HhRichmondGM, General Manager at HYATT House Richmond-West, responded to this review

Fishersville, United States
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 434timothyk
HhRichmondGM, General Manager at HYATT House Richmond-West, responded to this review

Virginia Beach, Virginia
Reviewed 2 weeks ago

The room was super clean, the staff was extremely gracious and helpful. Loved the location and proximity to town center restaurants and shops! We spent much of our time walking through the town center and enjoyed leaving our car parked.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank V3372GJadams
HhRichmondGM, General Manager at HYATT House Richmond-West, responded to this review

Dear V3372GJadams, Thank you for choosing our hotel during your travels. The Hyatt house Richmond-West is the only place to stay if you are shopping at the Short Pump Town Center. Everything is within walking distance and our newly renovated rooms are perfect to come back to after a long day of shopping. The pool and fire pit area is...

Reviewed 2 weeks ago via mobile

Amazing location... right next to the short pump mall. The hotel grounds were kept clean and neat. The staff were very helpful and friendly. Melissa at the front desk went above and beyond in customer service. The rooms were spectacular!!!! Very clean and spacious. I will definitely visit again and stay at this hotel.

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Helpful?
Thank Tanishia
HhRichmondGM, General Manager at HYATT House Richmond-West, responded to this review

Dear Tanishia, Thank you for the amazing review! You will always find helpful and friendly team members at the Hyatt house Richmond-West. I appreciate you taking the time to recognize Melissa. She is truly a hard worker and genuinely enjoys interacting with our guests. Her hard work does not go unnoticed. Again, thank you for the lovely review. I look...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hyatt house Richmond-West blends cozy chic with the convenience of guest-empowered travel thru intelligent design, stress-free service, and free-flowing amenities. Its 134 guestrooms + suites feature flat panel TVs and MP3 docking stations while free details include breakfast with made-to-order omelets, Seattle's Best brewed coffee and WI-FI. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with infinity pool, alluring fire pit and lounge seating. Conveniently located at Short Pump Town Mall with easy access to Interstate 64. ... more   less 

Additional Information about HYATT House Richmond-West

Address: 11800 W Broad St Ste 1098, Richmond, VA 23233-7927
Region: United States > Virginia > Richmond
Price Range: $187 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT House Richmond-West 3*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Travelocity, Orbitz, Hotels.com, Priceline, Hyatt Hotels Corporation, TripOnline SA, getaroom.com and HotelQuickly so you can book your HYATT House Richmond-West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Romantic Hotel in Richmond
#5 Family Hotel in Richmond
#7 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from HYATT House Richmond-West staff and other travellers.
12 questions
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Questions? Get answers from HYATT House Richmond-West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cincierge or Executive floor”
736sandys, 25 Mar 2017 | Read review
“We stayed on the second floor near the pool and gym. great location”
160wendyh, 24 Mar 2017 | Read review
“End of hall on any floor.”
Sm00chie8, 16 Mar 2017 | Read review
“great for traveling with families: ask for double queen room connected to king suite”
gregsH2219YK, 21 Feb 2017 | Read review
“Take advantage of the brunch.”
G5516EIjosephc, 28 Nov 2016 | Read review
5 of 5
Expedia.com
US$126* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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