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Country Inn & Suites By Carlson, Richmond West at I-64

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#23 of 81 Hotels in Richmond
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Country Inn & Suites By Carlson, Richmond West at I-64
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554 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Richmond West at I-64
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Showing 551: English reviews
Manassas, Virginia
Reviewed 22 February 2016

We had the spontaneous idea to stay in a hotel rather than drive back to our home which is only 1 hour and 30 mins away, but driving that long at 10pm not so great. Thankfully this hotel had availability and made our stay a fantastic memory. We were able to take a swim before bed and it was very...

Review collected in partnership with Country Inns & Suites By Carlson
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Thank darienr2016
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We very much appreciate and value your feedback and will share it with our team. We are so glad your stay was a fantastic one. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will...

Chesapeake, United States
Reviewed 22 February 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Boni K
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Longmont
Reviewed 19 February 2016

This was the worst place I've ever stayed. The rooms were poorly cleaned( there was trash under beds, sticky floors). The maids only brought new towels when they came in. No mention of remodel work when booked, so paint smells. Elevator floors were dirty and sticky. It gave the whole chain a bad name.

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1Thank Joan B
CRTGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

I am so sorry you feel this way and empathize with you while we are in a renovation process. We are doing everything we can to make our guest feel comfortable and I do see where we have missed the mark with your guest stay. Feel free to reach out to me anytime at Christopher@JPHospitality.com or call me at 804.755.6605....

Fredericksburg, Virginia
Reviewed 17 February 2016

This is a great place, the room was clean with a small fridge to keep your water cold, and the folks at the front desk were great, made us feel right at home. Breakfast was great with lots to choose from.

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Thank katz4catz
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that our staff made you feel at home and that you enjoyed our breakfast. Thank you for your business. We look forward to your next stay. Warm Regards, Hotel Management

Finksburg, United States
Reviewed 16 February 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Laura S
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

California
Reviewed 14 February 2016

Other than one person I would say the staff was horrible. We were clearly interrupting social activities for the check in clerk when we got there. We requested a roll away bed, they never brought it then said they didn't have one. I asked for extra blankets and pillows, they were never brought so I went down to the desk....

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1Thank mitchellsmom921
CRTGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Thank you for your feedback. I have addressed your concerns with the team and wish you well on your next stay. Feel free to reach out to me if you would like to discuss further at Christopher@JPHospitality.com. Take care.

Reviewed 10 February 2016 via mobile

This is my 3rd time at this hotel. Not the best visit. I changed rooms 3 times. First room 109 right next to the entrance door. Had a crew check in next to me and across from me. I asked for a suite at check in she said that she didnt have. The next day they told me that i...

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1Thank Belinda O
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We apologize for any dissatisfaction during your stay with us. We appreciate the valuable feedback and use this information to continually improve our services. Thank you for your business and we hope you consider staying with us again. Kind Regards, Hotel Management

richmond, United States
Reviewed 9 February 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Courteney K
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Albany
Reviewed 1 February 2016 via mobile

We stayed at this hotel in our way to Florida. It was right off the highway, which made it easy for us. The room was clean, and adequate was our stay this evening after a long day of driving. There was the typical breakfast buffet in the morning. The staff was friendly. Would recommend this for a stay.

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Thank irishmomAlbany_N_Y_
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Dear Guest, Thank you for taking the time to give us this valuable feedback. We use this information to continually improve our services. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management

Chesapeake, United States
Reviewed 24 January 2016

Review collected in partnership with Country Inns & Suites By Carlson
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CRTGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideally located off of I-64 and just minutes from historic downtown Richmond, the Country Inn & Suites Hotel Richmond, VA offers guests comfortable accommodations and signature Southern hospitality. Our Richmond lodging features all of the services and amenities that guests expect from a quality hotel, including a Business Center, Fitness Center, wired and wireless Internet access and an indoor heated pool and spa. For added convenience, our hotel near the University of Richmond is just minutes from several local attractions. Our top-notch services and prime location make the Country Inn & Suites the perfect hotel for your trip to Virginia. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Richmond West at I-64

Address: 8010 West Broad Street, Richmond, VA 23294
Region: United States > Virginia > Richmond
Price Range: $120 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Richmond West at I-64 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson, Richmond West At i-64
Country Inn & Suites By Carlson, Richmond West At i-64 Hotel Richmond
Hotel Style:
#6 Best Value Hotel in Richmond
#12 Romantic Hotel in Richmond
#14 Family Hotel in Richmond
#14 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Richmond West at I-64 staff and other travellers.
2 questions
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Canton, Ohio
7 months ago
Roanoke, Virginia

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Questions? Get answers from Country Inn & Suites By Carlson, Richmond West at I-64 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to breakfast early”
J3133HQmaryb, 16 Apr 2017 | Read review
“Rooms facing the road will experience the odd noisy vehicle but are mostly quiet.”
mpjj49, 11 Apr 2017 | Read review
“Ask for a room away from the ice vending machine!”
colleenw911, 6 Nov 2016 | Read review
“They offer a bereavement rate.”
GrampyW, 12 Oct 2016 | Read review
“1st floor great for access to pool and breakfast”
Shendon, 17 Aug 2016 | Read review
5 of 5