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Hilton Richmond Hotel & Spa / Short Pump

Traveller (120)
Room & Suite (52)
Dining (16)
Certificate of Excellence
Overview
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12042 W Broad St, Richmond, VA 23233-7689 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star accommodation
Additional information
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Rooms
Feb. 3Feb. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,249)
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1,244 results
Traveller rating
859
269
71
29
16
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LanguageEnglish
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859
269
71
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All reviews shula's restaurant the executive lounge great hotel shopping and restaurants business trip breakfast buffet wonderful stay fitness center definitely stay here again front desk staff shuttle service indoor pool conference accommodations starbucks virginia bellman
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1 - 5 of 1,244 reviews
Reviewed 1 week ago

I was treated like royalty here! Came in for a business trip and the staff was so gracious. Facilities were clean and well tended. Any function or questions were answered professionally and with full genuineness.More

Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2019
Thank Flyer03211584936
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 2 days ago

We are very thankful to have received such awesome feedback from you and it is this feedback that has made us who we are now! The Hilton Richmond Hotel & Spa has worked relentlessly over the years to be the "Best Hilton" in all of...More

Hotel's Favourite
Reviewed October 27, 2018

We have been visiting the Hilton Hotel & Spa in Short Pump since it opened 9 or 10 years ago. The first visit was impressive, but our most recent stay (10/25/18) was simply wonderful. The have made improvements every year but the most recent improvements...More

Date of stay: October 2018
Thank Walter H
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded November 12, 2018

Thank you for taking the opportunity to share a review of your recent stay with us. I am pleased to hear that you enjoyed your recent stay with us. Our team works diligently to provide our hotel guests with the absolute best experience with clean,comfortable...More

Reviewed 3 weeks ago

Nice hotel in great location. Some minor issues with cleanliness of the bathroom, but nothing a quick rinse of the sink didn't remedy. Couldn't figure out how to dim the alarm clock, which was way too bright so covered it before turning out the lights....More

Review collected in partnership with Hilton Hotels & Resorts
Date of stay: December 2018
Thank Mikoba
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 2 days ago

We are pleased to hear that you enjoyed your stay and always appreciate feedback like yours. It is definitely valuable and a way for us to improve on our services and our approach to our housekeeping standards. I appreciate your time and look forward to...More

Reviewed 3 weeks ago

This hotel caters to your every need. It is beautiful and clean. The beds are so comfortable. Beautiful hotel. Wonderful vacation right near all the fun shops and restaurants! We were well taken care of and the food at Shula was delicious.More

Review collected in partnership with Hilton Hotels & Resorts
Date of stay: December 2018
Thank elizabethbW6029UH
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 2 days ago

Thank you for your feedback about your stay with us. Your review on our Shula's Steakhouse is exactly what we planned to offer for guests: an upscale, fine dining option in the dining room as well as a more casual and social atmosphere at a...More

Reviewed 3 weeks ago

From arrival to departure, it was a marvelous visit. Staff were welcoming and efficient, run was lovely and spotless, breakfast was terrific, and the shuttle service to local stores and restaurants is incredible and an enormous bonus. We brought our dog on this visit and...More

Review collected in partnership with Hilton Hotels & Resorts
Date of stay: December 2018
Thank Cyndi F
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 3 weeks ago

Thank you for taking the opportunity to share a review of your recent stay with us. I am very happy to hear that you thoroughly enjoyed your stay with us. We are fortunate to have a very nice hotel to offer our guests, however the...More

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About
Description
The Hilton Richmond Hotel & Spa/Short Pump is an upscale hotel nestled in the heart of the prominent Short Pump area of Richmond. The hotel features 254 rooms & suites and 23,000 square feet of flexible More meeting and event space. With Aura Spa and Salon and Shula's America's Steak House, guests are treated to the best options in Richmond. Each of our 254 guestrooms and suites are tastefully appointed to accommodate travelers looking for comfort and functionality. From spacious workspaces with ergonomic chairs to the 42-inch high definition televisions to the Hilton Serenity Bed Package(R), guests will find a comfortable home away from home. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Bar/Lounge
Breakfast included
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Onsen
,
Luxury
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Suites
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Spa
,
Onsen
,
Luxury
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
254
Price range
US$174 - US$323 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Richmond Hotel And Spa / Short Pump
Location
United States > Virginia > Richmond
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Spa
,
Onsen
,
Luxury
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
254
Price range
US$174 - US$323 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Richmond Hotel And Spa / Short Pump
Location
United States > Virginia > Richmond
Photos
Traveller (120)
Room & Suite (52)
Dining (16)
Pool & Beach (7)
Business Centre & Event Rooms (13)
Nearby
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Nearby RestaurantsSee all 1,860 nearby restaurants
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Nearby AttractionsSee all 294 nearby attractions
Boomerang Air Sports
6 reviews
.26 km away
Short Pump Mall
142 reviews
.84 km away
Aura Spa & Salon
11 reviews
.24 km away
Richmond Funny Bone
40 reviews
.90 km away
Questions & Answers
Ask a question
Miles2Go2013
April 14, 2018|
AnswerShow all 3 answers
Response from Tim B | Reviewed this property |
Btw. The bar area is very nice. Very enjoyable and the food is great. Relaxing. Very classy.
1
Vote
Miles2Go2013
April 14, 2018|
AnswerShow all 3 answers
Response from Work2Play_11 | Reviewed this property |
Yes. The hours do vary and the time that "hot food" and the "bar" is open does vary.
0
Votes
tim90nyc
May 7, 2017|
AnswerShow all 6 answers
Response from Steve K | Property representative |
Unfortunately we do not offer a complimentary shuttle to or from the airport. The airport is located 23 miles from our property via Interstate 64 or 29.2 miles from our property via Interstate 295. The average taxicab fare... More
0
Votes
Room Tips
"The 8th floor features a lounge, free sodas & meeting space."
WalterH356
Oct. 27, 2018
Read review
"Try to get on the eighth floor were the executive lounge is located"
jpkast
Aug. 20, 2018
Read review
"rooms are comfortable and clean"
family221
Jul. 13, 2018
Read review
"Ask about the view so you don't get the view of an ugly flat roof."
2virginiag
Jul. 8, 2018
Read review
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