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Hilton Richmond Hotel & Spa / Short Pump

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Hilton Richmond Hotel & Spa \/ Short Pump
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983 Reviews from our TripAdvisor Community

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Showing 979: English reviews
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Ashburn, Virginia
Reviewed 2 days ago NEW

If you happen to be doing business in Short Pump, and you're looking for a good place to stay, I can certainly recommend Hilton. scratch that overall the experience was very positive, the room was clean and well-maintained in the service throughout was what you'd expect from a quality hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Thank jayf901
HOTEL’S FAVOURITE REVIEW
Reviewed 15 November 2016 via mobile

Stayed to the Hilton in Richmond Virginia and immediately felt comfortable where we were. The hotel was very clean and the staff was very friendly and accommodating. Loved that the hotel wasn't like any other hotel. Rooms were immaculately clean and the beds were very comfortable. Food was a bit pricey but very good. Would highly recommend!!!

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1Thank Fred Eric V
About Hotel's Favourite Review
Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump, responded to this review

Fred Eric V, Thank you for taking a few moments to share your review your recent stay with us at The Richmond Hilton Hotel & Spa @ Short Pump. I am thrilled to hear that our team took excellent care of you during the time that you spent here with us. Our housekeeping team members take great pride in our...

Richmond, United States
Reviewed 4 days ago NEW

Set up a great two day Valentine's for my girlfriend, hotel was great, it was a Tuesday/Wednesday so it was almost as if it was just us in the hotel. Executive floor and lounge a must. No tub in the king executive floor rooms, which is strange, but the shower was very big. Great hotel, you might get more bang...

Review collected in partnership with Hilton Hotels & Resorts
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Thank tevins2017
Las Vegas, Nevada
Reviewed 6 days ago NEWvia mobile

I stayed with work for the week. Everyone was very accommodating. The room was nice (old iPod style alarm clock). The TV connected nicely to Netflix on the Roku we brought, and that was with the free wifi. Overall nice stay, will return when I am back in town.

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Helpful?
Thank Alan R
Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump, responded to this review

Greetings Alan R, Thank you for taking the time to share a review of your recent stay with us. We appreciate you selecting our hotel as your home away from home during your time here in the Richmond area on business. We are very fortunate to have a top notch team of hospitality professionals that make total guest satisfaction their...

Williamsburg, Virginia
Reviewed 6 days ago NEW

Where do I start? My spouse brought me here for our anniversary weekend get- away. We both work full time and have a business that we run together, so we rarely get a day off. This was our first day off in about a month. We arrived on a Saturday in mid-February 2:30ish and checked into our room on the...

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Thank TreeserReeser
Reviewed 1 week ago

The Short Pump Hilton is relatively new, located in the western Richmond suburb called Short Pump. The hotel is standard Hilton, which means comfortable, clean rooms with all the amenities a business traveler needs (nice bed, good sheets and towels, and Hilton has great toiletries). This hotel is off the interstate a little, and can be a bit tricky to...

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Thank 18554travel
Orange, United States
Reviewed 1 week ago

Great experience during our stay. We felt safe, welcome, and served well. Staffs have shown professionalism and attentive to customer's needs. we would return to this hotel in another opportunity. Thank you!

Review collected in partnership with Hilton Hotels & Resorts
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Thank 63wilfredog
Salem, Virginia
Reviewed 1 week ago

Great location, but was a little hard to see from Broad St. My gps didn't show turn into road so went by it because couldn't see street numbers. Desk personnel were very helpful and provided directions to nearby church. Thought dining prices were high. Good variety and recommends from bartender. I didn't do booking, but hope agent books again.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Bob V
Floyd, Virginia
Reviewed 1 week ago

Great hotel but a little pricey for my budget. I would definitely stay here again if I could. 3 minutes to Short Pump mall. Easy to find. I would recommend to a friend. Very clean room and nice bed. Why don't hotels put fans in their bathrooms?

Review collected in partnership with Hilton Hotels & Resorts
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Thank Z462USsusanf
Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump, responded to this review

Greetings Z462USsusanf, Thank you for taking the opportunity to share a review of your recent stay with us. I am pleased to hear that you enjoyed your recent stay with us and found our close proximity to Short Pump Town Center a convenience to you. Regarding the hotel being a little pricey for your budget, from time to time we...

Richmon
Reviewed 1 week ago

Excellent service this day and every other I have stayed at this location. I love it and wouldn't stay anywhere else.. Busy Valentines Day weekend and was treated like a queen. Love this place and stay here all the time.

Review collected in partnership with Hilton Hotels & Resorts
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Thank MsRONDON
Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump, responded to this review

Greetings MsRONDON, Thank you for taking a few moments to share a review of your recent stay over Valentine's weekend at our hotel. We truly appreciate our frequent guests and are absolutely thrilled to hear how much that you enjoy staying with us. I am truly fortunate to have an exceptional team of talented and dedicated hospitality professionals that provide...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Richmond Hotel & Spa/Short Pump is an upscale hotel nestled in the heart of the prominent Short Pump area of Richmond. The hotel features 254 rooms & suites and 23,000 square feet of flexible meeting and event space. With Aura Spa and Salon and Shula's America's Steak House, guests are treated to the best options in Richmond. Each of our 254 guestrooms and suites are tastefully appointed to accommodate travelers looking for comfort and functionality. From spacious workspaces with ergonomic chairs to the 42-inch high definition televisions to the Hilton Serenity Bed Package(R), guests will find a comfortable home away from home. ... more   less 

Additional Information about Hilton Richmond Hotel & Spa / Short Pump

Address: 12042 W Broad St, Richmond, VA 23233-7689
Region: United States > Virginia > Richmond
Price Range: $233 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Richmond Hotel & Spa / Short Pump 4*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Priceline, Hotels.com, Travelocity and Jetsetter so you can book your Hilton Richmond Hotel & Spa / Short Pump reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Richmond Hotel And Spa / Short Pump
Hotel Style:
#1 Business Hotel in Richmond
#1 Spa Hotel in Richmond
#2 Green Hotel in Richmond
#2 Luxury Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Richmond Hotel & Spa / Short Pump staff and other travellers.
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Questions? Get answers from Hilton Richmond Hotel & Spa / Short Pump staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have pleasant views”
 of 5 bubbles 18554travel, 18 Feb 2017 | Read review
“Ask for Executive Level”
 of 5 bubbles kingfriday_xiii, 6 Feb 2017 | Read review
“I didn't find it noisy anywhere.”
 of 5 bubbles PoppyC64, 3 Jan 2017 | Read review
“Rooms 818 - 822 are directly across from the Concierge Lounge.”
 of 5 bubbles Wolfpack81, 2 Jan 2017 | Read review
“We like the rooms on the back (facing away from Broad Street) - nicer views, in our opinion.”
 of 5 bubbles nycresident2010, 29 Dec 2016 | Read review
5 of 5