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    Extended Stay America - North Chesterfield - Arboretum

    241 Arboretum Pl, Richmond, VA 23236-3485
    Hotel website
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$91
          US$85
          US$91
          US$85
          US$91
          US$85
          Traveller (11)
          Room & Suite (6)
          Dining (1)
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          Overview
          • Excellent28%
          • Very good14%
          • Average4%
          • Poor20%
          • Terrible34%
          Travellers talk about
          “full kitchen” (4 reviews)
          “pet” (8 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Non-Smoking Rooms
          Suites
          Kitchenette
          Pets Allowed
          Wheelchair Access
          Meeting Rooms
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Extended Stay America - North Chesterfield - Arboretum
          Special Offer: Save up to 10% TODAY!
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          Rooms
          Jul 9Jul 10
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (94)
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          1 - 5 of 93 reviews

          Reviewed 1 week ago

          I had booked a room here through Expedia for June 17th 2017 and pre-paid for the room and got confirmation from expedia. But when I reach there at 5pm, Juan at front desk says "Oh. I forgot to call you to tell that I don't...More

          1  Thank Sanjay M
          Response from 00esa, General Manager at Extended Stay America - North Chesterfield - ArboretumResponded 3 days ago

          Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

          Reviewed 2 weeks ago

          Don't think bedsheets are replaced Daily since ours still had human hairs all over and stains. No pillowcases and remote looked like it had never been cleaned. Rooms need a major make over as they are falling apart.More

          Review collected in partnership with Extended Stay
          Thank Tony G
          Response from 00esa, General Manager at Extended Stay America - North Chesterfield - ArboretumResponded 1 week ago

          Tony, please accept our apologies for your unpleasant experience at our hotel. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest assured that your comments have been shared with the team in...More

          Reviewed 29 April 2017

          I had a couple issues with this hotel. First, when we got to the checkin counter, there was no one there. We stood around for a while and finally someone yelled, I'll be there in a minute. That happened every time we went to the...More

          1  Thank G H
          Reviewed 27 March 2017

          Every review you read about this hotel is true. The hotel is understaffed. Amenities are not as they claim to be. Rooms are without any kitchens utensils or coffee pot. Apparently, you need to ask for them Continental breakfast is a granola bar and/or prepackaged...More

          1  Thank Moonshadow123
          Response from Manager_11525, Manager at Extended Stay America - North Chesterfield - ArboretumResponded 27 April 2017

          I received a copy of your review, and wanted to take a moment to personally respond. The condition of the room and the hotel experience you described are unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we...More

          Reviewed 10 March 2017 via mobile

          Very nice place to stay. But i think they should go to a card based system for the laundry because they don't have quarters sometime. This way longer staying guests can wash without the need of quarters.More

          Thank RICKIE L
          Response from Manager_11525, Manager at Extended Stay America - North Chesterfield - ArboretumResponded 7 April 2017

          Thank you for taking the time to share your experience. I am glad to see you were pleased with your accommodations during your stay. We will also make sure to take note about our on-site laundry facilities. Thank you again for sharing your experience with...More

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          About
          Amenities
          • Top amenities
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Hotel Amenities
          • Free Parking
          • Self-Serve Laundry
          • Breakfast included
          • Meeting Rooms
          • Room amenities
          • Microwave
          Details
          • Price range
          • US$85 - US$112 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Non-Smoking Rooms ,
          • Suites
          • Number of rooms
          • 134
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Extended Stay, Travelocity, Hotels.com, Priceline, Cancelon and Cheap Tickets so you can book your Extended Stay America - North Chesterfield - Arboretum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Virginia >
          • Richmond
          • Also Known As
          • Homestead Studio Suites Richmond / Midlothian Hotel Richmond ,
          • Extended Stay America Richmond
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          Traveller (11)
          Room & Suite (6)
          Dining (1)
          Hotel & Grounds (10)
          Bathroom (1)
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          Questions & Answers
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          Room Tips
          "Bring your own pillow."
          Read review
          "Second Floor rooms seem cleaner"
          Read review
          "Here is a tip. If you're considering this hotel, reconsider. This place is terrible."
          Read review
          "Rooms at a different hotel are highly recommended."
          Read review
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