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Staying here for about 10 days before moving on to another gig. I have stayed at other locations so the brand is not new to me. This particular location is not up to my expectations. I'm told the building is only 5 years old but...More
A very clean, well managed and quiet extended stay hotel. The staff was always very courteous and friendly. I would recommend this hotel for short or long term accommodation's if you are travelling to the Richmond area..More
1 Thank treveley2017
Response from Richmond_West_GM, General Manager at WoodSpring Suites Richmond WestResponded 7 April 2017
Thank you for sharing your feedback about your experience at our hotel. We strive to provide the positive experience that you had at our property, and hope that you will have an opportunity to stay with us again in the future.
I stayed there and wanted to say Mrs Teavna Houston was awesome! She explained everything to me and she made sure my check in was outstanding! We need more professional service like this I definitely will be back and refer people to your hotel Awesome...More
I stayed 10 weeks for a job and it was very good for a long, hard job. I work 7/12's, nights and I was happy that it was actually very quiet on my end of the hotel. I was on the 4th floor, unfortunately the...More
Thank Matt T
Response from Richmond_West_GM, Manager at WoodSpring Suites Richmond WestResponded 17 August 2017
We are glad to see that your stay was great with us. We hope to see you next time !
Carrington Dunn, AGM
Received a call at 10 a.m. that the rooms we book are not available.... if you are traveling from far - too bad so sad. The lady that called were nice but unapologetic. Were told it is what it is. Well need to give the...More
Response from Richmond_West_GM, General Manager at WoodSpring Suites Richmond WestResponded 17 May 2017
I want to apologize for the confusion with your reservation. We work hard to ensure that all of our guests needs are met, and I am sorry that we were not able to meet your need to upgrade your second room to a...More
US$48 - US$87 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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