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I am currently staying at this hotel. It has a fun, lively feel and you want to jump right in and be a part of it. However, I'm feeling like the employees aren't psyched to have us join the fun. So, while there are a...More
Stayed at the Graduate for 3 nights while on a trip to Richmond. Amazing hotel - from the front desk staff to the rooms - really amazing. Friendly, welcoming, GREAT rooms (had a king bed room), the food at the bar was really good (you...More
The hotel has been designed very modern but lacks the smooth management required to run the hotel.
Looks understaffed or may be run by part-time students.
The hotel is clean and has a very casual feel.
I loved this hotel, I loved the location and mostly I loved the people. My room was a large room that was split in two by a room divider great sitting area. Great bedroom area. A master bath and a guest bathroom. Very comfortable. Loved...More
1 Thank thecolonel1215
Response from Gillian C, General Manager at Graduate RichmondResponded 1 week ago
Thank you so much for the awesome review and for recognizing Shandi! She is a great asset to the hotel.
Hotel location was convenient for our event. Room clean, Desk staff efficient and pleasant. The rooftop pool was the selling point for us. Pool, and view were very nice. What was not nice was the vent fan from the Rooftop grill stove top. Continuous roaring...More
Thank Ron J
Response from Gillian C, General Manager at Graduate RichmondResponded 2 weeks ago
Thank you for your feedback. We do apologize for the issues you had during your stay. I will definitely look into the circulation issue with the beverage cooler and we will investigate the hot water issues as well.
Response from GordonSolie | Reviewed this property |
The industry standards are 3pm Check-In/ 11am checkout. However, most places are willing to do a 12pm checkout time. Depending on room availability, check-in might also be something they would allow for an earlier time... More
The industry standards are 3pm Check-In/ 11am checkout. However, most places are willing to do a 12pm checkout time. Depending on room availability, check-in might also be something they would allow for an earlier time (usually 1-2 hours).