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Hotel Santana

Expedia.comUS$66*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$68*
US$66*
US$68*
US$68*
US$66*
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Hotel Santana
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1,362 Reviews from our TripAdvisor Community

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Showing 1,113: English reviews
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Billericay, United Kingdom
Reviewed yesterday NEW

i upgraded to a comfort room,this was worth the extra although expensive.the standard rooms appear too be on the small side.buffet type restaurant was adequet albeit average food.good indoor pool,but no changing rooms need to go to room to change.entertainment was ok ,but limited.very good staff.good position for bus terminal and area.

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Helpful?
1Thank dig522
Sunroute Hotels M, Guest Relations Manager at Hotel Santana, responded to this review

Dear Reviewer, We would like to thank you for taking time to review our hotel on Trip Advisor. Your feedback is highly valuable for us as this helps us improve the product offered. For the benefit of who is reading this comment, we would like to gently point out that in our indoor pool area there are 2 changing rooms...

Manchester, United Kingdom
Reviewed 2 days ago NEW

This is a very pleasant well equipped hotel. We had half board and the food was excellent. The room we had was spacious well equipped and had a balcony which overlooked the street. The sea shore was only about 150 Meters in both directions as the hotel is on a peninsula. There is an excellent pool on the 6th floor...

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Helpful?
1Thank 304john
Sunroute Hotels M, Guest Relations Manager at Hotel Santana, responded to this review

Dear Reviewer, We would like to thank you for sharing your review about Hotel Santana. We appreciate all your comments and helpful suggestions and we will ensure that they will be shared along with the rest of the management team. Whilst we would like to thank you again for your review, we also hope to have the opportunity to welcome...

Cramlington, United Kingdom
Reviewed 1 week ago

Visited as part of a large party including children on a football tour. The staff were unphased by the influx of a large party and dealt with everyone very efficiently. The room was big and airy with a large en-suite shower / toilet. The breakfast buffet had an enormous choice of food. The roof top pool was a great area...

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Helpful?
1Thank rjonhill
Sunroute Hotels M, Guest Relations Manager at Hotel Santana, responded to this review

Dear Reviewer, We would like to take the opportunity to thank you for your kind words about our hotel. Your comments are much appreciated as they encourage us to keep giving the best service and hospitality possible. It is heartwarming to read your satisfied review with regards to our buffet menu, rooms, facilities and our staff. We hope that we...

Yorkshire
Reviewed 1 week ago via mobile

Great reception staff, very friendly and efficient. We stayed in a suite room which was a good size with a separate lounge/kitchen area and balcony. The room was well equipped but the beds were very creaky resulting in some disturbed sleep when one of us moved too much! We were on a half board basis and enjoyed the breakfasts which...

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Helpful?
2Thank SammyJaneR
Sunroute Hotels M, Guest Relations Manager at Hotel Santana, responded to this review

Dear Reviewer, We would like to thank you for taking the time to write your review of our hotel on TripAdvisor. We regret to note that there were some aspects of the hotel which caused you to be disappointed. I will discuss these issues with my colleagues on the management team in order to continuously find means to improve our...

Greater London, United Kingdom
Reviewed 1 week ago

This holiday was booked through British Airways holidays. This hotel was not our first choice, but all the other hotels prices raised significantly at the point of booking. This hotel presents itself as a four star hotel, I can honestly say for a variety of reasons listed below, I feel as if I've stayed in a 3 star hotel although...

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Helpful?
2Thank Jonathan A
Sunroute Hotels M, Guest Relations Manager at Hotel Santana, responded to this review

Dear Reviewer, We would like to thank for your comments on TripAdvisor about Hotel Santana. We would like to start off by showing our regret for not managing to meet and exceed your expectations during your stay which is ultimately our main goal. Your opinion and your comments are truly valuable to us. All feedback is appreciated as it helps...

rotherham
Reviewed 2 weeks ago

We have just enjoyed a nice week in Malta staying at the Hotel Santana . This was our eighth visit to this hotel the last two times we have stayed in the new modern part of the hotel . The room once more very clean spacious and tidy . The staff on the reception all very friendly as are all...

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Helpful?
1Thank hikerRotherham
Sunroute Hotels M, Guest Relations Manager at Hotel Santana, responded to this review

Dear Reviewer, We would like to thank you for your comment on TripAdvisor about Hotel Santana. We are pleased to hear that you had a joyful holiday in our hotel. We really appreciate your feedback as it encourages us to keep providing the best service possible. Whilst, we thank you again for your great review, we also look forward to...

London, United Kingdom
Reviewed 2 weeks ago

Hotel is okay, it's kept clean, food is average, entertainment is not good. The hotel is near to seafront and bus terminal which is very good and also Buggibba cente. However, the WiFi is very poor. In the rooms wifi is intermittent and in the lounge impossible. Also what's good with the hotel is that they can organise trips and...

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Helpful?
1Thank uttche
Sunroute Hotels M, Guest Relations Manager at Hotel Santana, responded to this review

Dear Reviewer, We would like to thank you for taking the time to review our hotel on TripAdvisor. We are pleased to know that you had an overall enjoyable stay. All feedback is valuable to us as it helps us improve our product for our guests' convenience. We appreciate your comments and we will of course share them with the...

Reviewed 2 weeks ago via mobile

We stayed at Santana for a few days and enjoyed our stay despite not spending much time in the hotel itself. Our room was spacious and clean with a lovely bathroom. Our room was on the first floor above the bar and we slept just fine each night. The hotel itself is modern and clean, the pool area was quiet...

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Helpful?
3Thank SouthEastTraveller11
Sunroute Hotels M, Guest Relations Manager at Hotel Santana, responded to this review

Dear Reviewer, We would like to thank you reviewing our hotel on TripAdvisor. We appreciate your comments with regards to our staff and we thank you for that. We are glad to know that you have enjoyed your stay with us. For the benefit of who is reading this comment, we would like to gently point out that we provide...

Leeds, United Kingdom
Reviewed 2 weeks ago

How on earth can a hotel that a) can't provide sheets that are big enough for the bed, b) has frayed tatty towels in the bathroom c) had rooms with paper-thin walls and d) leaves its reception in the hands of a clearly inexperienced and rude trainee possibly claim to be 4-star? I would rate this as a 1 star...

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Helpful?
1Thank Lorraine C
Sunroute Hotels M, Guest Relations Manager at Hotel Santana, responded to this review

Dear Reviewer, We would like to thank you for taking the time to review our hotel on TripAdvisor. From your review, it seems that we have not managed to meet and exceed your expectations. In this regard, we apologise for any shortcomings you encountered during your stay here. We regret to note the issues with regards to your room however,...

Boston, United Kingdom
Reviewed 3 weeks ago

stayed here in march for 10 days a lovely hotel nice n clean nice staff and a good central location I would definatly stay here again have stayed in the qwara palace and the canifor before but this is the best one so far

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Helpful?
2Thank Ant H
Sunroute Hotels M, Guest Relations Manager at Hotel Santana, responded to this review

Dear Reviewer, We would like to thank you for your review and for your kind words on TripAdvisor. We are pleased to note that you have enjoyed your stay with us. We truly appreciate your comments with regards to our hotel and staff. We look forward to welcome you again to Hotel Santana in the future. Best regards, Vera Zelles...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Whether you are travelling for pleasure or business, the 4 star Hotel Santana is certain to meet your expectations. Our personalized service, comfortable accommodation and facilities will make your stay with us a memorable one. The hotel is located just a couple of minutes walk from the picturesque, 2.6 km promenade, a sandy beach, public transport, the Aquarium, shops, bars, restaurants and many other recreational facilities such as discos, water sports facilities, a casino and a multiplex cinema. The 4 star Hotel Santana has 202 guestrooms comprising a mix of standard and superior rooms and a small number of suites. Guest facilities include a rooftop pool with children’s section and sun terraces and, for additional relaxation, there is an indoor pool and wellness facility. The attractive main restaurant, Moire, is in buffet style. La Mentha, the Italian Trattoria, is open in the evenings serving a variety of Mediterranean dishes. The hotel also has a licensed cafeteria which is open from early morning until late evening. Free WI-FI services are available throughout the hotel. We also offer a computer with free Wi-Fi services in the lobby area for use by our hotel guests. Accommodation Standard rooms Decorated in warm Mediterranean colours, the vast majority of rooms are Standard Rooms with twin beds, most of which can accommodate a 3rd bed. Twin rooms for sole use are available against a supplement. Facilities in Standard rooms include: Balcony Centrally controlled Central Heating / Air-conditioning En suite with walk-in shower or with bath and shower SAT TV with pay TV options Unstocked Mini Bar Radio Direct dialling Telephones Hair dryer Ceiling fan Safety deposit box (at a small charge) Room service Electric current 240 volts Continental Socket available in each room Kettle and crockery for making hot drinks Hair dressing services are available in the privacy of the room by appointment Superior rooms In addition to the facilities of a Standard Room, Superior Rooms are more spacious and include additional services such as tea & coffee making facilities, sofa and mini-refrigerator. The majority of Superior Rooms have two extra beds and are able to accommodate 4 persons in total. These rooms particularly appeal to couples and families who wish to retain home comforts whilst on holiday. Luxury suites The hotel also features a number of luxury suites which are uniquely defined by their original design and luxurious finishes. These suites are well sought after and advance booking is highly recommended. A traditional Maltese stone archway, which dominates the design, divides the suite into two areas - the sleeping and dining/living area. For additional comfort, the bedroom area offers double wardrobe space among other facilities. The suite is designed to provide some privacy from the living area should you have guests staying with you. The dining/living area is furnished with a fully equipped kitchenette including ceramic hob, oven and microwave, a dining table seating 4 persons and sofas opening up into a double bed. Apart from the standard facilities found in all rooms, Suites also include: • Fully equipped Kitchenette including oven/microwave • Dining area • Living area with a sofa opening up into a double bed • Full size mirror with down-lighters • Ironing board and iron Bars and restaurants Hotel Santana offers an array of food & beverage outlets to cater for the various tastes and needs of our guests. The various venues offered range from buffet breakfast, luncheons and dinners at the main restaurant, the Moire, to Mediterranean dishes, pastas and pizzas at the Trattoria La Mentha, and lighter meals and snacks at the Cafe Castagna. On most evenings live entertainment is offered at Cafe Castagna or at La Canoa Bar. There is also a pool bar which is open in the summer season. The Moire Restaurant The Moire Restaurant offers an elegant yet informal atmosphere. The restaurant serves breakfast and dinner and is open for lunch on some days. Breakfast: The hot and cold buffet breakfast offers a vast choice of items, including some health conscious options. Lunch & Dinner: Lunch is either buffet or plated, depending on occupancy. Dinner is buffet and consists of a variety of local and continental cuisine; vegetarian options are also available. La Mentha Trattoria and Bar Trattoria La Mentha offers informal dining with a bar lounge which is elegant yet cosy. This trattoria specializes in Italian cuisine and serves a good selection of local and Mediterranean dishes including pastas and pizzas. A salad bar and specialties of the day are also available. Cafe Castagna The cafeteria is informal yet smart and comfortable. It offers a variety of hot and cold beverages, snacks, ice-cream and mouth-watering pastries, most of which are baked on the premises. Pool Bar The rooftop pool bar and terraces enjoy 360' panoramic sea and country views. A choice of dishes, hot and cold snacks, ice creams and beverages are available. The pool terraces also serve as a venue for evening entertainment during the high season. Leisure Facilities Hotel Santana has a roof top swimming pool as well as 3 sunbathing terraces, all enjoying open sea and country views. The hotel also features a wellness centre (offering a range of health and beauty treatments, sauna, hydrotherapy bath, whirlpool and an indoor pool (heated in winter) which is open all year round except for 2 weeks in the July-September period. A small fitness room is also available. Meeting and banquets Hotel Santana offers a choice of two conference/banquet venues; the Paisley Room and the Cashmere Lounge. Both are equipped with video projection, but other conference equipment can also be provided at a charge. The Cashmere Lounge is located on the top floor and seats a maximum of 125 people theatre style. It is also ideal for banqueting with its own lounge bar and open view terraces. The Paisley Room seats a maximum of 90 people theatre style and is located on the lower level next to the main restaurant. A smaller syndicate room and secretarial services are also available. ... more   less 

Additional Information about Hotel Santana

Address: Triq il-Maskli, St. Paul's Bay, Island of Malta 05, Malta
Region: Malta > Island of Malta > St. Paul's Bay
Price Range: $65 - $956 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Santana 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Santana Hotel Malta
Santana Hotel St Pauls Bay
Santana Malta
Hotel Santana Malta
Santana St Pauls Bay
Hotel Style:
#3 Spa Hotel in St. Paul's Bay
#3 Luxury Hotel in St. Paul's Bay
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor is easy to access by stairs, avoiding waiting for lifts.”
rjonhill, 20 Apr 2017 | Read review
“Rooms 651 , 650 high floor overlooking buildings but view of the sea and country side”
hikerRotherham, 12 Apr 2017 | Read review
“Go to a different hotel”
, 7 Apr 2017 | Read review
“Higher up better view & try for one at front overlooking the square but none have 'views'”
FlybabyBLM, 23 Mar 2017 | Read review
“Rooms at back are quieter but smaller”
stephenwM5183DF, 21 Mar 2017 | Read review
5 of 5
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US$66* /night
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Prices are for 1 room, 2 adults
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