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Hotel Santana

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Hotel Santana
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1,315 Reviews from our TripAdvisor Community

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Showing 1,078: English reviews
Budapest, Budapest, Hungary
Reviewed 2 June 2015

We spent a great time last summer in this hotel. The room was nice and clear, the breakfast and dinner was excellent. Our only problem was the the hotel staff was not too pleasant. The location is also good, near to the centre and the beach.

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Helpful?
Thank cicaeri
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Cicaeri, Thank you for reviewing Hotel Santana on TripAdvisor and for your comments. With regards to the staff at our hotel, I am sorry to read that you found our staff to be not too pleasant and would apologize for any inconvenience you experienced in this regard. May I however remark that your comment on our staff is in...

Northampton, United Kingdom
Reviewed 30 May 2015

Room was large and very clean. All the staff were very friendly and helpful. The location was excellent. I'm not really a cooked breakfast person so can't really comment on it. The fried/boiled eggs were nice and the fresh bread was lovely. We were B&B so can't comment on lunch/dinner. There are loads of cafes/bars/restaurants nearby...and the food was exceptional...

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5Thank Karen M
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Karen M., Many thanks for reviewing Hotel Santana on TripAdvisor, for sharing your experience at our hotel with other reviewers and for your most favourable comments about our hotel. Above all, we are pleased to note that you will be returning to Malta and to our hotel in the near future and take this opportunity to offer you our...

Manchester, United Kingdom
Reviewed 28 May 2015

We had a week in March and thoroughly enjoyed it Room was clean and comfortable, no view but not a problem Food was limited in variety but good value for what we spent Bar was friendly and drinks were cheap and good measures Excellent situation near bus terminal and bus travel cheap and efficient, we saw a lot of the...

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3Thank Lesley J
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Lesley J., Thank you for reviewing Hotel Santana on Tripadvisor, for sharing your experience at our hotel with other reviewers and for your most favourable comments. We hope that you will soon have the opportunity to return to Malta and to our hotel and take this opportunity to offer you our assistance for any future bookings. Best regards Carmen...

Loughborough, United Kingdom
Reviewed 27 May 2015

Just returned from two weeks staying at the Santana Malta . Super hotel,super food, super staff ,this is our second stay at the Santana.we will definatley be returning. Later this year ...our room was spacious and clean with a large balcony. Staff are very polite and helpful. The choice of food is huge with something to suit everyone's taste ....

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6Thank Caroline M
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Caroline M., Many thanks for reviewing Hotel Santana on TripAdvisor, for sharing your experience of our hotel with other reviewers, and for your most favourable comments. Above all, we truly appreciate your repeat custom to our hotel and commit ourselves to always offering you our services on any booking you may have to our hotel. We look forward to...

Leeds, England, United Kingdom
Reviewed 26 May 2015

We booked room only as didn't want to be tied to meal times,paid £5 extra each per night for superior room which was huge with big balcony overlooking front of Hotel,the room was comfy & clean,also had kettle,tea,coffee & sugar at no charge which I understand standard rooms pay for.The Hotel was smart & clean,staff friendly & helpful,I can't comment...

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2Thank Chris W
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Chris W., Many thanks for reviewing Hotel Santana on TripAdvisor and for sharing your experience of our hotel with other reviewers. We hope that you will soon be able to return to our hotel and we promise you our assistance with any future booking. In the meantime Best regards Carmen Carmen Zammit Sales and Marketing Executive Hotel Santana

London, United Kingdom
Reviewed 26 May 2015

Perfect hotel in the heart of Qawra. The bus station is just down the road where you can travel all over Malta. Very clean, good food, lovely staff, any thing you need you only have to ask. Roof top pool with views over Malta and indoor pool if chilly. Very nice

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Helpful?
Thank Veronica T
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Veronica T., Many thanks for reviewing our hotel on TripAdvisor and for your comments about Hotel Santana our our staff. We hope you will soon have the opportunity to return to our hotel and promise you our availability to assist you with any future booking. In the meantime Best regards Carmen Carmen Zammit Sales and Marketing Executive Hotel Santana

Reviewed 26 May 2015

stayed there 8th May for a week. Arrived at Hotel after 9, missed evening meal, however they gave us lunch on the last day instead, which I thought was a nice gesture. Staff were friendly, room nice, fridge and kettle, view was wasteland which was a bit disappointing! and also twin beds, we found out on the last day that...

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1Thank Kim M
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Kim M., Many thanks for reviewing our hotel on TripAdvisor, for your comments and for recommending Hotel Santana. I will also be sharing your review with our management team in view of constantly striving to improve our product and services. We hope that you will soon find the opportunity to return to Malta and that you will again choose...

Stafford, United Kingdom
Reviewed 26 May 2015

This hotel is great.bed & room clean comfortable & warm.All staff were great.Lots of shops bars & restaurants within 10 mins walk.Food was good & hot but a bit repetitive.The indoor pool was good.I would recommend this hotel & would definately stay here again.Lots to see & do all over Malta.Gray&Deb.Stafford.

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Thank graham m
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Graham M., Thank you for reviewing Hotel Santana on TripAdvisor, for your favourable comments and for recommending our hotel. We hope that you will soon find the opportunity to return to Malta and that you will again choose to stay at our hotel and promise you our availability to assist you with any future booking. In the meantime Best...

San Gwann, Malta
Reviewed 25 May 2015

I would recommend the Santana Hotel to anyone visiting Malta. The staff are lovely and the location is very well suited for people of all ages. We went there for a weekend break and everyone in the family enjoyed the stay. The Free Wi-Fi available also makes it much easier to stay in touch with any friends and family during...

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Helpful?
Thank Josette M
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Josette M., Many thanks for reviewing Hotel Santana on TripAdvisor, for sharing your experience at our hotel with other reviewers, for your most favourable comments about our hotel and staff and for recommending our hotel. We note with pleasure that you will be returning to our hotel and promise you our availability to assist you on any future booking....

Malta
Reviewed 25 May 2015

A really nice hotel to be with your family or as a couple and relaxing in a quiet ambience. All around the hotel there is fast free wifi, and the food is good with ample choice. Staff was really friendly and efficient.

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Thank Larkin M
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Larkin, Many thanks for reviewing Hotel Santana on TripAdvisor and for your most favourable comments about our hotel and our staff. We hope that you will soon have the opportunity to return to our hotel and promise you our assistance with any future booking. In the meantime Best regards Carmen Carmen Zammit Sales and Marketing Executive Hotel Santana

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Whether you are travelling for pleasure or business, the 4 star Hotel Santana is certain to meet your expectations. Our personalized service, comfortable accommodation and facilities will make your stay with us a memorable one. The hotel is located just a couple of minutes walk from the picturesque, 2.6 km promenade, a sandy beach, public transport, the Aquarium, shops, bars, restaurants and many other recreational facilities such as discos, water sports facilities, a casino and a multiplex cinema. The 4 star Hotel Santana has 202 guestrooms comprising a mix of standard and superior rooms and a small number of suites. Guest facilities include a rooftop pool with children’s section and sun terraces and, for additional relaxation, there is an indoor pool and wellness facility. The attractive main restaurant, Moire, is in buffet style. La Mentha, the Italian Trattoria, is open in the evenings serving a variety of Mediterranean dishes. The hotel also has a licensed cafeteria which is open from early morning until late evening. Free WI-FI services are available throughout the hotel. We also offer a computer with free Wi-Fi services in the lobby area for use by our hotel guests. Accommodation Standard rooms Decorated in warm Mediterranean colours, the vast majority of rooms are Standard Rooms with twin beds, most of which can accommodate a 3rd bed. Twin rooms for sole use are available against a supplement. Facilities in Standard rooms include: Balcony Centrally controlled Central Heating / Air-conditioning En suite with walk-in shower or with bath and shower SAT TV with pay TV options Unstocked Mini Bar Radio Direct dialling Telephones Hair dryer Ceiling fan Safety deposit box (at a small charge) Room service Electric current 240 volts Continental Socket available in each room Kettle and crockery for making hot drinks Hair dressing services are available in the privacy of the room by appointment Superior rooms In addition to the facilities of a Standard Room, Superior Rooms are more spacious and include additional services such as tea & coffee making facilities, sofa and mini-refrigerator. The majority of Superior Rooms have two extra beds and are able to accommodate 4 persons in total. These rooms particularly appeal to couples and families who wish to retain home comforts whilst on holiday. Luxury suites The hotel also features a number of luxury suites which are uniquely defined by their original design and luxurious finishes. These suites are well sought after and advance booking is highly recommended. A traditional Maltese stone archway, which dominates the design, divides the suite into two areas - the sleeping and dining/living area. For additional comfort, the bedroom area offers double wardrobe space among other facilities. The suite is designed to provide some privacy from the living area should you have guests staying with you. The dining/living area is furnished with a fully equipped kitchenette including ceramic hob, oven and microwave, a dining table seating 4 persons and sofas opening up into a double bed. Apart from the standard facilities found in all rooms, Suites also include: • Fully equipped Kitchenette including oven/microwave • Dining area • Living area with a sofa opening up into a double bed • Full size mirror with down-lighters • Ironing board and iron Bars and restaurants Hotel Santana offers an array of food & beverage outlets to cater for the various tastes and needs of our guests. The various venues offered range from buffet breakfast, luncheons and dinners at the main restaurant, the Moire, to Mediterranean dishes, pastas and pizzas at the Trattoria La Mentha, and lighter meals and snacks at the Cafe Castagna. On most evenings live entertainment is offered at Cafe Castagna or at La Canoa Bar. There is also a pool bar which is open in the summer season. The Moire Restaurant The Moire Restaurant offers an elegant yet informal atmosphere. The restaurant serves breakfast and dinner and is open for lunch on some days. Breakfast: The hot and cold buffet breakfast offers a vast choice of items, including some health conscious options. Lunch & Dinner: Lunch is either buffet or plated, depending on occupancy. Dinner is buffet and consists of a variety of local and continental cuisine; vegetarian options are also available. La Mentha Trattoria and Bar Trattoria La Mentha offers informal dining with a bar lounge which is elegant yet cosy. This trattoria specializes in Italian cuisine and serves a good selection of local and Mediterranean dishes including pastas and pizzas. A salad bar and specialties of the day are also available. Cafe Castagna The cafeteria is informal yet smart and comfortable. It offers a variety of hot and cold beverages, snacks, ice-cream and mouth-watering pastries, most of which are baked on the premises. Pool Bar The rooftop pool bar and terraces enjoy 360' panoramic sea and country views. A choice of dishes, hot and cold snacks, ice creams and beverages are available. The pool terraces also serve as a venue for evening entertainment during the high season. Leisure Facilities Hotel Santana has a roof top swimming pool as well as 3 sunbathing terraces, all enjoying open sea and country views. The hotel also features a wellness centre (offering a range of health and beauty treatments, sauna, hydrotherapy bath, whirlpool and an indoor pool (heated in winter) which is open all year round except for 2 weeks in the July-September period. A small fitness room is also available. Meeting and banquets Hotel Santana offers a choice of two conference/banquet venues; the Paisley Room and the Cashmere Lounge. Both are equipped with video projection, but other conference equipment can also be provided at a charge. The Cashmere Lounge is located on the top floor and seats a maximum of 125 people theatre style. It is also ideal for banqueting with its own lounge bar and open view terraces. The Paisley Room seats a maximum of 90 people theatre style and is located on the lower level next to the main restaurant. A smaller syndicate room and secretarial services are also available. ... more   less 

Additional Information about Hotel Santana

Address: Triq il-Maskli, St. Paul's Bay, Island of Malta 05, Malta
Region: Malta > Island of Malta > St. Paul's Bay
Price Range: $38 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Santana 4*
Number of rooms: 202
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Also Known As:
Santana Hotel Malta
Santana Hotel St Pauls Bay
Santana Malta
Hotel Santana Malta
Santana St Pauls Bay
Hotel Style:
#3 Luxury Hotel in St. Paul's Bay
#3 Spa Hotel in St. Paul's Bay
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views are from 3rd floor up”
 of 5 bubbles nigel1946, 30 Jan 2017 | Read review
“top floor rooms offer some nice views”
 of 5 bubbles Daniel731, 29 Jan 2017 | Read review
“room 609 high quiet large great view”
 of 5 bubbles chrisgE3392MH, 22 Jan 2017 | Read review
“Makes sure you don't miss breaky! Nice restaurant”
 of 5 bubbles TheStath, 20 Jan 2017 | Read review
“The best rooms are at the back of the hotel overlooking the new garden but the hotel does have family rooms”
 of 5 bubbles Ozemandeus, 17 Jan 2017 | Read review
5 of 5