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Primera Hotel

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Primera Hotel
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346 Reviews from our TripAdvisor Community

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Showing 215: English reviews
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Workington, United Kingdom
Reviewed 1 week ago NEW

I have just read through some of the reviews on here and am sitting shaking my head. I stayed here in October for the first time. Alright there were a few little problems. I have no idea if the Tv even worked, but I don't fly across europe to watch TV! The shower in my room was not the best,...

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Thank RobPattinson
York, United Kingdom
Reviewed 1 week ago

Relax Hotel in Bugibba was full so we were transferred to Primera Hotel on the main tourist street of Bugibba. The room was very basic and directly above the main tourist street. The hotel had more than a fair share of younger guys who were pretty noisy in their rooms. 150 metres down the road by the beach is a...

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Thank robbradbury11
Reviewed 2 weeks ago via mobile

This is the first time I have written a review for a hotel whilst still staying there. Firstly there is the noise which has been mentioned in a number of these reviews. To me it is not a problem and I knew what to expect before I came but when my mother casually mentioned it at reception not as a...

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Thank John R
Primera_Hotel, Operations Supervisor at Primera Hotel, responded to this review

Dear John R, As we discussed today, 12/04/17 (as soon as I managed to get in touch with you after Tripadvisor published your review), I am sorry your stay at the Primera is not running as smoothly as we all wished. Again, I would like to apologise for the accident you had with the spring that broke while you were...

Reviewed 27 November 2016

the staff at the primera were very friendly and helpful.The food however was always only ever luke warm. The rooms were clean and comfortable, found it strange that you had to rent a kettle as everywhere else we have stayed they come as standard. it could be a bit noisy at night as it is right on the main street....

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1Thank Delia B
Reviewed 15 November 2016 via mobile

Enjoyed stay in first week of November. Bus stops located less than 3 minutes away from hotel, travelling to Valletta, from Mdina, etc. Hotel reception staff provided bus map and were all generally very wonderful. It's a crime to eat in granted access to so many restaurants nearby. Basic variety of meals at hotel.

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1Thank EuuuDuuu
Primera_Hotel, Assistant to the GM at Primera Hotel, responded to this review

Dear EuuuDuuu, Thank you for reviewing Primera Hotel, and for sharing your positive experience with the other readers of Tripadvisor! I am glad you enjoyed the enviable position our home offers, and the friendliness and professionalism of our reception staff: they all send their warmest regards. Should you choose again Primera Hotel for your holidays, do not hesitate to contact...

Bournemouth, United Kingdom
Reviewed 24 October 2016

Just returned from a weeks holiday, not very impressed, the room was adequate, but very much in need of a revamp, five sockets in room , only one worked so had to keep juggling chargers etc. TV had one working channel, soap dispensers empty from the start and never filled, light bulbs out, balcony tiny , the adjacent bars were...

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1Thank suejoyce2012
Primera_Hotel, General Manager at Primera Hotel, responded to this review

Dear suejoyce2012, I am sorry you did not enjoy your stay at Primera and that you had issues with your room. Thank you for appreciating my reception staff: they all send their best regards. If the position of Primera is not ideal for your concept of holiday, let me recommend you Ambassador Hotel: with its unobstructed view on the sea...

Reviewed 17 October 2016

We have just returned from a holiday in this hotel. The room was spacious and clean, the beds were made every day and the towels changed. We had a balcony room on the side of the hotel where a couple of bars were, but did not notice an excessive amount of noise, although we were on the 5th floor. Met...

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2Thank Teresa D
Primera_Hotel, General Manager at Primera Hotel, responded to this review

Dear Teresa D, Thank you for such a rewarding review of our home! It’s nice to read that my staff made your stay an enjoyable one, that you found our rooms comfortable and clean, and the position Primera offers ideal for your needs. Next time you come, we will do our best to grant you a room on one of...

St Austell, United Kingdom
Reviewed 16 October 2016

Stayed at this hotel for 10 days in October with trepidation. I can't understand what all the moaning is about. This is a budget hotel but not one you rent by the hour. I was pleasantly surprised by the size of the room for starters, I've paid twice as much for a smaller room. The hotel was spotless with bedding...

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2Thank Normasavory
Primera_Hotel, General Manager at Primera Hotel, responded to this review

Dear Normasavory, Thank you for your lovely review! Thanks for sharing with the other readers and reviewers your positive experience of our rooms, our breakfast, and, more important, my staff: any comment praising their friendliness and helpfulness is always deeply rewarding. Above all, I am happy you found your room comfortable, and enjoyed the free and ever changing, entertainment offered...

Carlisle, United Kingdom
Reviewed 9 October 2016

had a balcony room with partial sea view...only problem being it mainly overlooks the bars and cafes so is very noisy...no free wifi....had to pay 1.5 euros per day for a kettle...we have been to this area several times and our usual hotels were booked up..i must say that the reception staff were very good...the room was clean and the...

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1Thank raycroxy
Primera_Hotel, General Manager at Primera Hotel, responded to this review

Dear raycroxy, Thank you for your comment on Primera Hotel, and for using some of your valuable time to give us a feedback. I understand that Primera Hotel does not answer to your canon of holiday, but glad you could appreciate the cleanliness of our rooms and the friendliness and professionalism of my reception staff, along with our enviable location....

United Kingdom
Reviewed 1 October 2016

Hi I stay at your hotel last September and I wasn't that please first of all the room that they gave me was nice but who clean 2 floor was rude she smoke in the room I complain about it but on deaf ears I think the manager doesn't care for the complains .Where is the law you can't smoke...

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Thank jane v
Primera_Hotel, General Manager at Primera Hotel, responded to this review

Dear jane v, I am sorry and rather surprised you had some issues with a member of my staff, since most comments we get praise all of my colleagues for being friendly and professional: I will most surely check what you reported, since I do care about the opinion of my guests -or I wouldn't make sure to reply promptly...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Primera Hotel

Address: Pioneer Rd, St. Paul's Bay, Island of Malta SPB 04, Malta
Region: Malta > Island of Malta > St. Paul's Bay
Price Range: $45 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Primera Hotel 3*
Number of rooms: 82
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Also Known As:
Primera Hotel St Pauls Bay
Primera Hotel Malta
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Questions & Answers

Here's what travellers have asked, with answers from Primera Hotel staff and other travellers.
15 questions
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stockport
3 months ago
Nairn, United Kingdom
over a year ago

See all questions (15)

Questions? Get answers from Primera Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are worried about the noise ask for a higher room”
RobPattinson, 19 Apr 2017 | Read review
“Rooms on the right hand side over look the bars and are extremely noisy until late every night”
suejoyce2012, 24 Oct 2016 | Read review
“Higher level floors may be quieter than the lower ones, due to the bars locally,”
746teresad, 17 Oct 2016 | Read review
“Get a room with a balcony you will never be bored”
Normasavory, 16 Oct 2016 | Read review
“room 201 had great view, but can be noisy due to bars.”
catherinec983, 16 Sep 2016 | Read review
5 of 5