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BEST WESTERN Battlefield Inn

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226 Reviews from our TripAdvisor Community

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Showing 223: English reviews
Reviewed 1 week ago NEW

Friendly staff, great amenities and location. I stayed here for work and would had a great experience. They have dinner and breakfast on location, and the bar is well stocked. Would stay here again for sure!

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Helpful?
Thank Sehar K
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear Sehar; Thank you for selecting our hotel for your place to stay while in town. We are pleased to hear the customer service, amenities and convenient location met your expectations and more. We appreciate you sharing this with us and delighted to learn you will look for our hotel again when in town. We are looking forward to welcoming...

connecticut
Reviewed 2 weeks ago

Luckily I paid less than $100 for this room. We needed a rest stop for a few hours during an overnight trip. The front staff member was very courteous, even at 2:00am in the morning. I think her name was Veronica/Valerie? I wish I could remember, she was super nice. Our room was dismal. Old, tired beds and furnishings. Holes...

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Helpful?
Thank rosiedreams
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear Rosiedreams; Thank you for being our guest for the evening. We appreciate the business. We appreciate the compliments for our staff. We understand your feedback and apologize for the current condition of that guestroom and bath. We've been steadily working on enhancements and exciting improvements to all guestrooms and baths. I wish we had one of those rooms open...

Reviewed 25 October 2016

Key problems repeatedly all 4 nights of my stay, even after I moved myself from one room to another because of key problem. Hotel said they were having a problems with a lot of keys in hotel. I didn't talk to anyone else though that had the problem and there were several people there that were attending the same event...

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Helpful?
1Thank misskit40
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear missklt40; Thank you for bringing this to our attention. We apologize for the inconvenience you faced during your stay due to this and appreciate your feedback. I understand that even though we quickly reset the machine each time and re-keyed your guests room keys it still had an impact on your stay. This electronic issue is unusual for our...

Reviewed 24 September 2016 via mobile

This is an older hotel but the staff works very hard to make sure everything runs smoothly and having it look as well as possible. The GM goes out of her way to make sure you have everything you need and that you are happy. She is available to the guests and her staff. I always stay here when I...

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Helpful?
Thank kohdismom
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear kohdismom; Thank you for being a valued repeat guests of the Best Western Battlefield Inn and taking the time to share your review. We are very pleased to hear the customer service from our hard working team exceeded your expectations and you continue to have a great experience with each visit. Your feedback means a great deal to us...

Jacksonville, Florida
Reviewed 23 September 2016

Where to start? This place is a real dump - and I was shocked when I saw a "Trip Advisor Certificate of Excellence" in the front desk! I moved from one room to another and I finally settled for the one with the least problems. In this last one, the handle sheared off of the shower faucet, the air conditioner...

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Helpful?
1Thank Luis D
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear Luis; Thank you for taking the time to share your feedback. We take great pride in our hotel and customer satisfaction is very important to us. We apologize for the dissatisfaction of your stay and that we did not meet your expectations -or our own- better. Rest assured we are listening and have begun our hotel improvements to better...

Asheville
Reviewed 21 September 2016

The Hotel was an excellent location. It had a restaurant and a bar. They also had bands on Thursday and Friday night. It was close to the venue for Farm Aid, close to restaurants, gas stations and stores.

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Helpful?
Thank Janice S
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear Janice; Thank you for choosing our hotel for our close proximity to Jiffy Lube Live. We appreciate your business and delighted to hear that not only the location, but Addy's Restaurant and surrounding area also met your expectations. We hope to welcome you again for another show at the Jiffy Lube or for a weekend getaway. Thank you again....

Essex, Canada
Reviewed 20 September 2016

Upon check in the front desk was very accommodating. Our check in went smoothly. I would recommend this hotel. The rooms were clean. The courtyard was maintained nicely. Breakfast was very good. We didn't use the pool but it was very clean. They also had a nice spot to barbecue and they supplied the propane as well. I would like...

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Helpful?
Thank rsalden2011
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear rsalden; Thank you for being our guests and taking the time to share your review. We are very pleased to hear the customer service from Melody and the team exceeded your expectations as well as the guestroom and hotel. We appreciate your kind words and positive feedback, thank you. We look forward to welcoming you again during your travels....

Bayville, New Jersey
Reviewed 20 September 2016

We were looking for something convenient to the highway, clean, basic, and pet-friendly for a one night stay on the way to a longer trip. We got what we expected. The room was very basic, but beds were comfortable. The bathroom left a little to be desired. There seemed to be a lot of mildew on the shower surround (nothing...

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Helpful?
Thank Claire A
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear Claire; Thank you for selecting our hotel as your place to stay during your travels. We appreciate your business. Please accept our apologies for not meeting your expectations better and thank you for bringing these items to our attention. Rest assured this is not typical for our location and sorry to hear that you did not have a better...

Waldorf, Maryland
Reviewed 18 September 2016

Room 108 Date of Stay September 17, 2016 I was for the most part let down. First the hotel layout is a motel in reverse.. with all the rooms facing in, but still had that cheap motel look large glass window... was like a maze to locate the room. Room- Dirty with what appeared to "sock lint" all over the...

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Helpful?
Thank dpoole6131
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear dpoole6131: Thank you for taking the time to share this with us, we appreciate your feedback. We would like to apologize for not meeting your expectations better and providing the kind of stay and environment we pride ourselves on. We understand that our hotel layout and accommodations were not the right fit for your needs and sorry to hear...

Charlottesville, United States
Reviewed 24 August 2016

Appreciate the nice pool being open later than usual for those 80 degree nights when only a dip will refresh the soul! Sharma & Claudia are great hosts. I have to come here for business, so the quiet and cleanliness is important.

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Helpful?
Thank Joseph O
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear Joseph; Thank you for selecting our hotel as your choice hotel while in town. We appreciate your business and for taking the time to share your trip with us. We are pleased to hear that you enjoy your stay and find the customer service from Sharma and Claudia exceed your expectations. I am sure the outdoor pool refreshing after...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Room Service
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN Battlefield Inn is ideally located off I-66 and is less than one mile from the historic first land battle of the Civil War at the Manassas battlefield. The hotel is just four miles from Jiffy Lube(R) Live and the George Mason Aquatic Center. This full service pet friendly hotel features 123 well appointed rooms complete with wireless HSIA, well lit work desk, flat screen TV with cable and micro/frig combos in every room. Our new luxury pillowtop bedding, a top of the line Simmons(R) product, assures a good night's sleep. All rooms are situated around a lovely professionally landscaped courtyard that features a large pool and two canopied picnic areas with tables and grills. The secure gated courtyard property is enclosed from the parking lot entrances, providing a delightful atmosphere. Our large ballroom and professional staff will enhance your event! ... more   less 

Additional Information about BEST WESTERN Battlefield Inn

Address: 10820 Balls Ford Rd, Manassas, VA 20109-2401
Region: United States > Virginia > Prince William County > Manassas
Price Range: $136 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Battlefield Inn 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Best Western Manassas
Manassas Best Western
Best Western Battlefield Hotel
Hotel Style:
#2 Green Hotel in Manassas
#5 Business Hotel in Manassas
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Battlefield Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Battlefield Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay far away from this place.”
 of 5 bubbles 775luisd, 23 Sep 2016 | Read review
“First floor, as there is no elevator.”
 of 5 bubbles 392clairea, 20 Sep 2016 | Read review
“find another hotel”
 of 5 bubbles dpoole6131, 18 Sep 2016 | Read review
“Stayed on the second floor away from pool so it was quiet”
 of 5 bubbles HerMajestyShip, 17 Aug 2016 | Read review
“Ask for a renovated room. If you want a more, "quiet" room 24/7, request a room not looking out over the pool area.”
 of 5 bubbles W9662FYjeffr, 29 Sep 2015 | Read review
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