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The Inn at Centennial Park

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The Inn at Centennial Park
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578 Reviews from our TripAdvisor Community

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Showing 532: English reviews
Saint Augustine Beach, Florida
Reviewed 28 July 2014

The Holiday Inn was available for this trip so we went for it. The location is perfect being within easy walking distance of Centennial Olympic Park, CNN and the Georgia Aquarium.Everyone working there is helpful & friendly. A hot breakfast was provided with the room - that's a plus++. And our room on the 10th floor had a good view...

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Helpful?
2Thank papakil0
Ricky P, General Manager at The Inn at Centennial Park, responded to this review

Dear papakil0, Thank you for taking the time to leave us feedback, we have a lot of great changes coming to the hotel and I believe you were just seeing the beginning of those updates. I'm glad to hear that you enjoyed our location and we look forward to having you stay with us again. Thanks, Ricky

Louisville, Kentucky
Reviewed 25 July 2014

This hotel was not a good choice. even though stayed for 4 days for business purpose. It wasvery noisy, clean but well cleaned. No free parking, $20 for valet parking every day.( no other option). no free breakfast only paid breakfast with less choice. waffle hose is nearby with more choice n cheaper. Even in the 7th floor your sleep...

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Helpful?
2Thank mathsmarch
IHGCare, Guest Relations Manager at The Inn at Centennial Park, responded to this review

Dear mathsmarch, Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise levels prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the...

Orlando, Florida
Reviewed 25 July 2014

I stayed with a group of people and we all had a bad experience at this hotel. The staff was nice and courteous but the hotel was older and needed renovations. The rooms were dingy and not clean. The beds were not comfortable and did not have a blanket/comforter on the bed. The blanket reminded me of a throw blanket...

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Helpful?
Thank DW1964
IHGCare, Guest Relations Manager at The Inn at Centennial Park, responded to this review

Dear DW1964, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the...

Hackensack
Reviewed 22 July 2014 via mobile

I was staying at this hotel for two nights and on the second night I tried to get my room cleaned I've been calling since 3 o'clock to 9 o'clock at night and they never came they threw me some towels and soap . if you want to clean room go find another hotel they will not clean your room...

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Helpful?
Thank ocasey
Ricky P, General Manager at The Inn at Centennial Park, responded to this review

Dear Ocasey, I was terrible sorry to hear about your experience at our hotel, a clean room is the minimum and basic requirement of any hotel stay, and I apologize that we did not meet that expectation. I attempted to contact you the following day and reached a young lady who would pass along my cell number. At your convenience...

southgate
Reviewed 22 July 2014

enjoyed our stay here. the employees were all very friendly and helpful. the waitresses and cooks were the best, especially Wanda, Sandral and Robyn. don't remember the two chefs names, but they cooked some great food! and kids eat free! we ate every meal there. very reasonable prices. valets were on the ball. needed more coffee packs and towels, they...

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Thank Mary Ann H
Chicago, Illinois
Reviewed 22 July 2014

I stayed here while visiting friends and attending a conference. It is an older hotel, but my room was clean, comfortable, and well-appointed, and the staff was very helpful and friendly. When my TV remote didn't work, they replaced it within 15 minutes. The breakfast buffet is less expensive (includes the usual breakfast fare, plus made-to-order omelets and Belgian waffles,...

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Thank flamingofeet
Minnetonka, Minnesota
Reviewed 20 July 2014

When we arrived, we were greeted by the most delightful receptionist I've ever met! Ask for Gigi, she will make your day, seriously! Bar is pretty, there is a quaint restaurant that has good burgers also. The bad part, and it kind of ruined the experience was the room cleanliness. Hair and stains on the pillows set a tone that...

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Helpful?
Thank Eric A
IHGCare, Guest Relations Manager at The Inn at Centennial Park, responded to this review

Dear Eric A, Thank you for your feedback. We truly appreciate your comments regarding our receptionist as we pride ourselves on excellent customer service. We do have an excellent Housekeeping team that keeps guest rooms sparkling, however, I do apologize for the oversight on your room cleanliness. We appreciate your feedback as this enables us to target problem areas and...

Reviewed 16 July 2014

We stayed here for 4 nights while I was in Atlanta for a conference. The front desk staff were polite and courteous. Our room was fine. Clean when we got there. We needed extra towels and the front desk got us some right away. We chose to eat in the HI dining area since two meals at other local restaurants...

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Thank Robby S
Ely, United Kingdom
Reviewed 13 July 2014

My family stays in this HI every summer for a couple of days. The last visit was unsatisfactory. It has just gone down in quality. It is beginning to look worn and a little less than top notch clean-not what it had been in the past. The front desk staff were abrupt and appeared overwhelmed. It took 2 calls and...

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Helpful?
Thank 663Steve
Ricky P, General Manager at The Inn at Centennial Park, responded to this review

Dear 663Steve, I'm sorry to read about your most recent experience with our hotel, I know how devastating it can be to use a business and have a expectation only to see it not being fulfilled. We take you feedback very seriously and I will share it with our staff, we've had quite a bit of change in recent history...

Vancouver Canada
Reviewed 5 July 2014

History of staff accessing rooms with out announcing self (not cleaning staff). ...and do not have any valuables shipped to you while staying here as there is also a history of parcels going missing -even though they were signed for manager tried to say they must have been delivered to other Holiday Inn location and gone missing there.

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Helpful?
3Thank Narcd
Ricky P, General Manager at The Inn at Centennial Park, responded to this review

Dear Narcd, Thank you for taking some time to leave our hotel feedback, I must admit though I'm some what confused as to your particular issue stated as I do not recall having a conversation with one of our guest about a missing package, even more so the last thing I would attempt to do is pass the blame to...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Inn at Centennial Park Atlanta Downtown is adjacent to Centennial Olympic Park and within close walking distance to the Georgia Aquarium, World of Coca-Cola, CNN Center, Philips Arena, the Georgia World Congress Center, AmericasMart and the Georgia Dome. The hotel is operating as an independent hotel as it transitions to emerge as the newest AC Hotel by Marriott in January 2017. ... more   less 

Additional Information about The Inn at Centennial Park

Address: 101 Andrew J Young, Atlanta, GA 30303 (Formerly Holiday Inn Atlanta Downtown)
Region: United States > Georgia > Atlanta
Price Range: $199 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn at Centennial Park 3*
Number of rooms: 260
Reservation Options:
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Also Known As:
Holiday Inn Atlanta Downtown Hotel Atlanta
Atlanta Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Centennial Park staff and other travellers.
6 questions
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over a year ago
Atlanta, Georgia, United States
over a year ago

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Questions? Get answers from The Inn at Centennial Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look somewhere else”
 of 5 bubbles mikeandlindav, 16 Mar 2017 | Read review
“quiet rooms.”
 of 5 bubbles poochcat2016, 4 Oct 2016 | Read review
“Don't book it!”
 of 5 bubbles 545theresam, 14 Aug 2016 | Read review
“wait until the renovations are completed”
 of 5 bubbles 573DianeB573, 7 Aug 2016 | Read review
“9th floor was quiet”
 of 5 bubbles 198mistyb, 24 Jul 2016 | Read review
5 of 5