The American Hotel Atlanta Downtown, Tapestry Collection By Hilton

The American Hotel Atlanta Downtown, Tapestry Collection By Hilton

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About

4.0
#58 of 189 hotels in Atlanta
4.5 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
3.9 of 5 bubbles
Value

Unlike any other hotel in Downtown Atlanta, The American Hotel - a DoubleTree by Hilton, offers a convenient location and professional service. Take an engaging look into the hotel's storied past and immerse into mid-century modern style that celebrates striking architectural details, pop art and furnishings with clean lines. Encounters that enrich your visit include images of music and movie stars of the day, captivating artwork and a wall of historical photos that pays homage to the hotel's significance as downtown Atlanta's first hotel welcoming guests of all races when opened in 1962.

Your stay begins with a warm welcome and a famous DoubleTree chocolate chip cookie: then it's off to creating your own memorable experiences whether relaxing in your fashionably renovated guest room or enjoying a cocktail, bar bites or Southern-inspired entrees at The Cloakroom Kitchen & Bar. Our location in downtown Atlanta places you at the threshold of all that Atlanta has to offer.

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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Paid internet
Outdoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Banquet room
Meeting rooms
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Classic
Quiet
Languages Spoken
English, Spanish
Hotel links
Special Offer:Hilton Honors Discount Offer

Location

160 Ted Turner Dr NW, Atlanta, GA 30303
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 99 out of 100
99
Hartsfield-Jackson Atlanta Intl Airport
4.0
4.0 of 5 bubbles761 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The American Hotel Atlanta Downtown, a part of the Tapestry Collection by Hilton, is celebrated for its prime location close to key attractions like Centennial Park and the Aquarium. Guests enjoy amenities like the pool and balconies with views, though the charm is slightly dimmed by dated decor and high parking fees. While the service generally receives high marks for friendliness and efficiency, opinions on value and room quality vary, with some travelers finding the rooms overpriced and in need of a refresh. Cleanliness is typically praised, despite occasional calls for window cleaning.
Location
Convenient
Atmosphere
Outdated
Rooms
Cramped
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory

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Detailed Reviews
Arthur B wrote a review May 2024
22 contributions3 helpful votes
Hotel's Favourite
4.0 of 5 bubbles
Let me give you the story than the details. When I arrived to the hotel I was able to get my room but was unable to get a key, for said room, at check in. Then when I got to my room I found the toilet running off and on. Then the next day the A/C began blowing warm air. Not a good start to my stay right?
Now to explain..... The staff was nothing but nice and cordial when I checked in. They had just moved over to a new computer system and were having a few glitches. I was escorted up to my room and let in (they also let me check in early). When I called down for both issues in my room they had someone up to my room with in 5 min. And took about the same amount of time to fix the issue. I was very happy with this. I was even given free breakfast for the issues. When there seemed to be an issue they took care of it immediately. The staff was great along with there supervisors. My hotel room looked nice and I had a great view from my balcony (bed was comfy too). Would I stay there again??? Absolutely. FYI There was some construction goin on to property out front. I did not see construction nor could I hear construction from my room.
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Date of stay: May 2024Trip type: Travelled solo
Room Tip: Check with hotel to make sure your reservation is active. There maybe some glitches in there...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AjaJasmine wrote a review Jan 2020
LaGrange, Georgia94 contributions40 helpful votes
5.0 of 5 bubbles
My husband who is a Diamond member gifted me a night to myself at this hotel and it was lovely. I had a top floor suite with an amazing view. The suite was spacious and it was very quiet. The front desk staff was very friendly and helpful. The location was perfect because I was attending an event at the State Farm Arena the next day and could have literally walked there if I chose. I had drink tickets so I checked out the bar which was nice.

Speaking of perfection....the water pressure was AMAZING!!!

Cons:
1. Parking is $45 a night. Yes $45 A NIGHT! Its valet only and according to them owned by another company. There really isn't anywhere else to park either because of where the hotel is located, so make sure you have that in your budget if you are considering staying here.

2.The bartender's attitude when I asked him exactly what my drink ticket covered left a little to be desired.

3. The buffet was great but I had 2 people ask me if I wanted coffee (the greeter at the front and my actual waitress) and neither brought it to me. After a 10 minute wait I got up and asked the waitress who was standing my the coffee machine near the buffet and she happily brought me coffee and continued to check on me. She was really sweet and saved what has turning into a mess over something as small as coffee.

I would definitely stay here again!
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Prepare for the $45 per night parking fee.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DwayneDean, General Manager at The American Hotel Atlanta Downtown, Tapestry Collection By Hilton
Responded Jan 30, 2020
Thank you for your feedback and for having been our guest. Please know that your comments will be shared with the team. We look forward to the opportunity to welcome you back in the not too distant future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Terri A wrote a review Jan 2020
1 contribution1 helpful vote
5.0 of 5 bubbles
We loved the location that was central to all of our activities for the weekend. The less than 10 minute walk to State Farm Arena was great! All hotel staff were friendly and super helpful at all times. We had 2 rooms and we were able to select our rooms so that our balconies faced each other, was super nice. They were able to park our SUV with no problem, we called in advance to ask about our cars and they were nice enough to let us know not to bring our Corvette for parking. We would much rather know that and are so appreciative that they told us!
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Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: We selected our room online and loved our locations.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DwayneDean, General Manager at The American Hotel Atlanta Downtown, Tapestry Collection By Hilton
Responded Jan 3, 2020
Thank you for your feedback and for having chosen The American Hotel for your recent visit to Atlanta. We are thrilled that you enjoyed your stay with us and hope to see you again soon!
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C B wrote a review Oct 2020
2 contributions1 helpful vote
1.0 of 5 bubbles
Where should I begin? I checked on Friday 10/16/20 and I checked out on 10/19/20. I selected this rating because, I was flabbergasted to find that when I walked in my room not only was the toilet seat up, when I placed it down there was Pee on the seat. Not only did I find that to be disgusting, but the room also was not clean at all. You advertise that you're working with Lysol and I find that to be false. How could you be advertising to be so clean and the rooms are so dirty? The next day I found someone's underwear and pants underneath my sink. I took a photo, because I couldn't believe it. A very small woman left her clothes behind, and the staff didn't even clean it. Do you know how disgusting that is especially with Covid going on? I mean UNDERWEAR!? Also, the marijuana smoking throughout the hallways & in the rooms was outrageous. Not everyone likes that smell, and I didn't understand why they let people do whatever they want. The walls are paper-thin, so you can hear everything imaginable throughout your stay. I had children screaming, getting spanked every two seconds, screaming again-it was nuts. I found it to be quite upsetting that I was only able to get half off of one night, seeing as how I had someone's dirty underwear in my room. The toilet water came up twice. The walls on the shower had little hairs on it. The valet service was also horrendous, not because of the men operating it, they did a great job, but because you needed more staff for the demand. Also, because the room is so dirty, I refused to use the little coffee maker in the room, or eat anything out of this hotel, which sucked because then I had to go out every day. If we weren't told to stay here for a corporate event I would have left. I will never stay here again unless it's a life or death situation. I am really surprised that there were no roaches. If you do decide to stay here, just do as I did and make sure to bring Lysol wipes just in case. I also went to the store and bought disinfectant spray, which is not that far away as long as you rent a car. The location of this hotel is great, and the staff is friendly, but it's just not enough to stay here again, if you do have autoimmune diseases, with Covid going on, you should really rethink staying somewhere else that is safer for you.
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Date of stay: October 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mike Yacoub , General Manager at The American Hotel Atlanta Downtown, Tapestry Collection By Hilton
Responded Nov 7, 2020
Thank you for your feedback. We regret to hear that your stay has been unsatisfactory and have shared your comments with the team for coaching and training
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RueMeyer wrote a review Mar 2021
Savannah, Georgia1 contribution1 helpful vote
2.0 of 5 bubbles
Between the people milling around outside and in lobby all hours and the literal clouds of marijuana smoke in every hallway this is not somewhere I will bring my family again. Queen suite was a lot of space and decorated nice but it was dirty and the staff said they were out of blankets, pillows, sheets so could not even use sofa sleeper. Breakfast consist of a to go box with eggs potatoes and a biscuit for $12. Skip it and order DoorDash. Location would be great but overall gives a seedy motel vibe versus a $300 a night hotel. Also, valet only prepare to pay a minimum of $45
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2021
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Britta Ulrich , Guest Services / Front Office at The American Hotel Atlanta Downtown, Tapestry Collection By Hilton
Responded Mar 24, 2021
Thank you for your feedback and for having been our guest. We are very sorry to hear that your stay was not satisfactory and can understand your concerns. We are hopeful that as the economy recovers from the pandemic business levels and operations can resume to pre pandemic levels so that we can provide a safe and comfortable stay experience to all of our guests. Your comments regarding your room condition and Housekeeping Service have been shared with our Executive Housekeeper. We are committed to improving our services and sincerely hope that you will consider us for a future visit to Atlanta.
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terrianceh wrote a review Jun 2021
Atlanta, Georgia2 contributions2 helpful votes
1.0 of 5 bubbles
This hotel was full of trash and dirt in the hallways . I saw the trash bags getting changed but no one was vacuuming. The sheets had blood stains in them. Whom ever cleaned the room put the blood stains towards the bottom of the bed so that they weren’t noticeable. I took all those sheets off the bed and put my own on there as well as my own pillows. Location is great put they need to get new sheets every so often especially when some bleeds on them don’t reuse them get rid of them. It’s a pandemic and that’s just nasty. This hotels want to charge top dollars but aren’t worth the space there renting.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Britta Ulrich, Other at The American Hotel Atlanta Downtown, Tapestry Collection By Hilton
Responded Jul 18, 2021
Thank you for your feedback and for having been our guest. We are very sorry to hear that we did not meet your expectations. Your comments have been shared with the team and we are committed to improving our guest room and hotel cleanliness and condition as we want all of our guests to have a satisfactory stay experience
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SarahBK90 wrote a review Feb 2022
Virginia Beach, Virginia1 contribution
4.0 of 5 bubbles
I had a great stay during the apparel market minus the knock at my door by housekeeping. It’s located across from the Westin so I just walk across the street and into the Westin to take their skywalk to market. When checking in I always feel welcomed by the front desk. I’ve stayed here twice now. It’s clean & has comfortable beds. The restaurant is delicious and has a great atmosphere. The cookies at checkin are delicious. I did have one issue this last time. Checkout is at 12pm but by 8:30am the housekeepers we’re knocking on my door. They came back at 9am which made me get out of bed to answer the door they were asking when I’d be checking out. I felt it was very unprofessional. This all should be handled by the front desk and communicated between them two instead of having a knock at my door. Instead I was woken up by a knock and it made me feel rushed to leave my room which I shouldn’t ever be made to feel that way. Just don’t knock on doors asking when your paying guest are leaving.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: February 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scott Hester, General Manager at The American Hotel Atlanta Downtown, Tapestry Collection By Hilton
Responded Feb 17, 2022
Hi SarahBK90, Thank you so much for taking the time to provide feedback regarding your recent stay with us. We are thrilled that you've chosen us twice now to take great care of you during the markets! Thank you so much for noting some of the very positive aspects of the American: the prime location, feeling welcomed, great restaurant, THE COOKIE and the cleanliness! Also it's extremely helpful to hear the areas we need to work on; such as our housekeeping team making sure they are following the proper process for our guests checking out. I'm sure it was annoying to be woken up and have to get out of bed when you heard a knock at the door - I'm very sorry that you were inconvenienced this way & we've made this a point of coaching and training internally. We hope to see you again at the next Market!
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ianwhelan wrote a review Mar 2023
Gillette, New Jersey19 contributions2 helpful votes
4.0 of 5 bubbles
Overall I liked the hotel. The location was good for a convention at GWCC, and the room was nice. Staff were friendly too. The bar was nice, and the bartenders were helpful.

Things I didn't like: the HVAC in the room was really loud, and the thermostat would make a loud click every time the fan would cycle on an off. Between the click and the cycling it made for a tough sleeping environment. I usually like to set the fan to stay on but this thermostat didn't allow that setting. It was either high or low. Of course if I turned off the HVAC it would get too warm overnight.

Secondly, my room was only made up once during my stay. I realize most hotels are not doing daily room maintenance since the pandemic (I assume due to staffing shortages), but I did receive a text message saying it would happen daily, so I think whatever the reality is should be communicated at check-in.

Lastly, the hotel breakfast was ok, but I don't think it was worth $15 + tax and tip. I had it twice and the first day the hostess was really friendly and helpful. The second day, she wasn't there and the gentleman who was hosting the breakfast didn't bring us coffee or even set up our table with silverware. I'm not sure why I tipped him, but I did give him something. Either way, I've had this same level of breakfast at other hotels where it was included. If you must charge for breakfast, I think it needs to offer more or higher quality options. We decided to go to the Waffle House for the rest of our stay and spend less money while getting a slightly higher quality breakfast.
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Date of stay: March 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: The paid hotel breakfast was ok, but not great. There's a Waffle House around the corner, which...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scott Hester, General Manager at The American Hotel Atlanta Downtown, Tapestry Collection By Hilton
Responded May 12, 2023
Thank you for your detailed feedback and rating from your recent stay at The American Hotel. We are happy to see that you had a positive experience overall. We will take some of the areas of opportunity and discuss with our leadership team to create improvements.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mellredding wrote a review May 2021
1 contribution
1.0 of 5 bubbles
The room stank. The hotel smelled like marijuana. Don’t pay that kind of money for your lungs to get contaminated by smoke everywhere. The windows didn’t open in our room. They only offer valet parking in the garage. The valet host said it cost $45 a night and the hotel host said $50 a night.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Britta Ulrich, Other at The American Hotel Atlanta Downtown, Tapestry Collection By Hilton
Responded Jul 18, 2021
Thank you for your feedback and for having been our guest. We are very sorry to hear that we did not meet your expectations. Your comments have been shared with the team and we are committed to improving our guest room and hotel cleanliness and condition
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ticarotravels wrote a review May 2023
Florida162 contributions51 helpful votes
1.0 of 5 bubbles
Disappointing hotel. My original king booking (booked way in advance for a conference) was oversold (or sold at a way higher rate for the Taylor Swift concert that happened to be the day of my arrival) and I was “upgraded” to a room with two full size beds. The walls are thin, so you can hear other conversations and your neighbors tv, and you can hear constant water through the pipes. My shower had excellent cold water pressure with hot water sprinkles. The hotel is old, outdated and definitely not four stars.
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scott Hester, General Manager at The American Hotel Atlanta Downtown, Tapestry Collection By Hilton
Responded May 12, 2023
Hello ticarotravels - thank you for providing feedback from your recent stay. I'm very sorry to see that we did not meet your expectations. I'd like to discuss with you further to understand your experience a bit more; please call and ask for Scott at your convenience: 404-688-8600
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$187 - C$320 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott atlanta downtown hotel atlanta, wyndham atlanta, atlanta marriott
FORMERLY KNOWN AS
Atlanta Marriott Downtown
LOCATION
United StatesGeorgiaAtlanta
NUMBER OF ROOMS
315
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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The American Hotel Atlanta Downtown, Tapestry Collection By Hilton - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about The American Hotel Atlanta Downtown - a DoubleTree by Hilton
Which popular attractions are close to The American Hotel Atlanta Downtown - a DoubleTree by Hilton?
Nearby attractions include Time to Escape - Atlanta Escape Room (Downtown) (0.3 km), World of Coca-Cola (0.5 km), and Escape The Room Atlanta (0.2 km).
What are some of the property amenities at The American Hotel Atlanta Downtown - a DoubleTree by Hilton?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at The American Hotel Atlanta Downtown - a DoubleTree by Hilton?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at The American Hotel Atlanta Downtown - a DoubleTree by Hilton?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to The American Hotel Atlanta Downtown - a DoubleTree by Hilton?
Conveniently located restaurants include By George, Aviva by Kameel, and Ray's in the City.
Are there opportunities to exercise at The American Hotel Atlanta Downtown - a DoubleTree by Hilton?
Yes, guests have access to a pool and a fitness centre during their stay.
Is The American Hotel Atlanta Downtown - a DoubleTree by Hilton located near the city centre?
Yes, it is 0.2 km away from the centre of Atlanta.
Are any cleaning services offered at The American Hotel Atlanta Downtown - a DoubleTree by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Does The American Hotel Atlanta Downtown - a DoubleTree by Hilton offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The American Hotel Atlanta Downtown - a DoubleTree by Hilton?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The American Hotel Atlanta Downtown - a DoubleTree by Hilton?
Many travellers enjoy visiting Martin Luther King Jr. National Historic Site (1.6 km), Oakland Cemetery (2.1 km), and Centennial Olympic Park (0.5 km).
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