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JW Marriott Atlanta Buckhead

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#34 of 172 Hotels in Atlanta
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GreenLeadersSilver level
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JW Marriott Atlanta Buckhead
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1,001 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Atlanta Buckhead
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Showing 963: English reviews
Washington DC, District of Columbia
Reviewed 3 weeks ago

Very happy with my recent stay at the JW Marriott, where the service was truly outstanding. The hotel is actually connected to the Lenox Mall, providing easy access to shopping and several good dining options. The Executive Lounge provides a very broad selection of items for breakfast. My only real complaint is the high price of on-site parking, but I...

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Helpful?
Thank JCJD2
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your post and visit. It is great to know you had a positive experience and found the service to be truly outstanding and the breakfast in the Executive Lounge to be plentiful. You are correct, all the hotels in the area are in line with basically the same parking rates. We look forward to your future visits.

Tamarac, Florida
Reviewed 4 weeks ago via mobile

Stayed for 2 days during a business trip. Staff was friendly, cordial and very courteous. The only negative was that the food at the hotel restaurant was average. Good news is that there are excellent restaurants within walking distance. The hotel is attached to the Lenox Mall. Highly recommend if you need a place to stay in the area

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Helpful?
Thank SoFlaMan
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for selecting the JW Marriott Atlanta Buckhead for your business meeting. I will definitely share your comments with our Executive Chef concerning your food service. We definitely want to exceed our guests expectations and provide you with an above average experience. I hope you will give us the opportunity to serve you again. Glad you enjoyed the convenience...

Reviewed 4 weeks ago

As expected of the brand, the JW in Buckhead is a very nice hotel in an upscale area of Atlanta. The hotel is attached to the Lennox Mall which was large and had a variety of shopping and dining options. The Phipps Mall is also within walking distance and there are many good restaurants in the area. There is a...

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Helpful?
Thank kimberly O
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

I'm so happy you enjoyed your stay and the convenience of the JW Marriott Atlanta Buckhead. Please come back again and enjoy our wonderful menus and our indoor pool and fitness center. It is one of the best. We look forward to your return!

Dallas, Texas
Reviewed 4 weeks ago

We had made our reservation online and check-in was easy. It has a clean, airy lobby, with friendly staff. The room was good-sized, clean, with a comfortable bed and decent TV. All the usual amenities were there--soaps, fluffy towels, iron/ironing board, room safe. There were decent electrical connections as well for charging my stuff. Cleaning service was also good. HVAC...

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Helpful?
Thank J P
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your visit and post. I am glad you found your accommodations to be comfortable and housekeeping very good. I am glad you were able to get a peaceful nights sleep. All of the full service hotels in the Atlanta market do charge for internet with free internet available in the lobby. I hope you will please consider...

Trotwood, Ohio
Reviewed 4 weeks ago via mobile

We (4) 2 adults 2 Teens. Arrived at 7am. Daughter is a silver member and had just stayed in Dubai and Frankfort literally days ago. She had requested dbl beds but be cause her room on her profile was king size, we ended up with a chair and a king size bed for 4 ppl. The next day we waited...

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Helpful?
Thank pinkpoizon
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for visiting the JW Marriott Atlanta for your special occasion. I am sorry we did not have the requested accommodations. I am also sorry that your blanket was slow to arrive and then once received, was removed by our housekeeping team. You can be certain I will personally speak with our housekeeping team to share your experience and...

new york city
Reviewed 4 weeks ago

Our stay at the JW Marriott Buckhead was perfect from Christian's first, "Welcome" as we entered the hotel to our good byes. Bruce, our concierge was very helpful and handled some logistical challenges flawlessly. We had dinner and cocktails in the Nox Creek Lounge, while a bit pricey as is the case for most hotels the food was excellent and...

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Helpful?
Thank justformesiny
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your wonderful review. I am so happy you found our staff to be welcoming and attentive. I will definitely share you nice comments with our team as they are always inspired and motivated when receiving nice compliments. Thank you for sharing.

Smyrna, Georgia
Reviewed 15 February 2017 via mobile

My husband & I spent the night at the JW and at check-in JULE was phenomenal. Yolanda was great at dinner & so was Sanhi at breakfast. Ed was very helpful in the lobby. Everything was perfect & the staff was amazing & helpful.

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Helpful?
Thank qoi36
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for visiting the JW Marriott Atlanta Buckhead for your Valentine's Celebration. I am so delighted to learn that our staff was so helpful and amazing. I will be certain to share your nice "kudos" with the associates you have mentioned. Please come back to see us soon.

Pooler, Georgia
Reviewed 12 February 2017 via mobile

We were greeted with a friendly welcome in the valet department and also once we entered the hotel. Check in was effortless and the hotel room was clean and spacious. Will definitely return whenever I visit Atlanta.

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Thank C R
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your visit. I am glad our staff was friendly and welcoming and check in was easy. It's nice to know you will definitely return. Thank you for sharing.

Reviewed 11 February 2017

This was my first time in Atlanta and I was in town for the NFC championship. I arrived around 5:30pm and on the plane a pilot told me to take the train from the airport to Lenox station which I did and that was a $6 roundtrip. When I get to Lenox station it was a longer walk then I...

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Helpful?
Thank Darlene C
Ebrahima M, Manager at JW Marriott Atlanta Buckhead, responded to this review

Darlene - thank you for you nice recommendation. It is truly convenient for our visitors to utilize the MARTA rail station for getting to the airport and back since it is located directly across the street. You can access many points of interest as well by using MARTA. I'll be certain to share your comments regarding your pleasant dining experience...

Atlanta, GA
Reviewed 6 February 2017

Just steps away from shopping, restaurants and nightlife, this JW Marriott is a winner. We were here for a meeting and had a very nice room - a little dated, but still very nice. The meeting rooms and technical aspects were fine and the food served to meeting attendees was delicious. The parking deck was hard to access from Lenox...

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Helpful?
6Thank GuyFromAtlanta_GA
Ebrahima M, Director of Operatoins at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your visit. Glad you had an opportunity to stay with us for your meeting and found the hotel so very convenient and enjoyed your food service. I'll be certain to share this with our Banquet Chef. So you are aware, our ballroom and 2nd floor meeting space is scheduled for a renovation in July for which we...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff

Additional Information about JW Marriott Atlanta Buckhead

Address: 3300 Lenox Rd NE, Atlanta, GA 30326-1333
Region: United States > Georgia > Atlanta > Buckhead
Price Range: $232 - $552 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Atlanta Buckhead 4*
Number of rooms: 371
Reservation Options:
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Also Known As:
Jw Marriott Atlanta
Marriott Hotel Buckhead Atlanta
Marriott Atlanta
Atlanta Marriott
Hotel Style:
#12 Green Hotel in Atlanta
#14 Luxury Hotel in Atlanta
#28 Business Hotel in Atlanta
#33 Romantic Hotel in Atlanta
#36 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Atlanta Buckhead staff and other travellers.
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Questions? Get answers from JW Marriott Atlanta Buckhead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was on a higher level and the view was phenomenal!”
 of 5 bubbles steph98bba, 8 Mar 2017 | Read review
“ask for a higher floor”
 of 5 bubbles 57JP, 20 Feb 2017 | Read review
“Corner room near the concierge level”
 of 5 bubbles justformesiny, 19 Feb 2017 | Read review
“Ask for a # 10 room”
 of 5 bubbles truesdalej, 17 Jan 2017 | Read review
“The top floor.....next to the club level”
 of 5 bubbles Voyageurbabou, 10 Jan 2017 | Read review
5 of 5