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JW Marriott Atlanta Buckhead

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#33 of 177 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
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951 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Atlanta Buckhead
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Showing 917: English reviews
Boston
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 October 2016

I rarely travel to cities where there's a flagship JW Marriott and was looking forward to my stay at this property. This ATL location not only lacked the upscale amenities and lux feeling I associate with the brand, but it fell short of many standard Marriott location I frequent, including in Ft. Lauderdale North and Santa Clara. Not everything was... More 

Helpful?
Thank ckielt
Ebrahima M, Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for sharing your experience .Please accept our sincere apologies for the inconvenience you may have experienced. We take pride in ensuring our guest's satisfaction. Unfortunately , we did not meet your expectations.Our goal is to address your concerns so that we can ensure you have an exceptional expeience on your next visist. More 

New York City
Level Contributor
63 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 25 October 2016

Two tranquil nights at this lovely hotel. The property is annexed to a large shopping mall, and close proximity to major freeway. The wifi in the room was a bit sluggish. I did not eat within the hotel due to external dinner meetings. Hotel parking was thirty dollars.

Helpful?
Thank kjb176
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Happy to learn you enjoyed tranquil night and enjoyed the convenience of being connected to Lenox Square Mall. I do hope you will return and try our Nox Creek Lounge for dinner or lunch. We have some very tempting menu items you might enjoy! More 

Charleston, South Carolina
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016

Amazing room and views! Stayed in one of the penthouse suites, which had a very large outside patio. The staff was very courteous, helpful and friendly. Would stay here again and definitely recommend this hotel!

Helpful?
Thank anneroberts1001
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your recommendation and review. Glad you enjoyed the Executive Level and Terrace Suite. We look forward to your future visits. More 

Greensboro, North Carolina
Level Contributor
111 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 23 October 2016

This JW is standard for the brand - everyone on the staff is friendly, nice rooms (not oversized) and $30 parking. Good location if you need to be in Buckhead, bit of a haul to get downtown during the week due to traffic. Lots of restaurants near by. The bar is a little small and usually crowded with groups.

Helpful?
Thank richard b
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Richard B - we are happy you found our staff friendly and enjoyed your room. The convenience of being in Buckhead is great! Near so many business, restaurants and shopping. For your future convenience, we are directly across the street from the MARTA rail station which might be traffic-free way to travel downtown during the week. Not only does it... More 

Memphis, Tennessee
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 October 2016

My first night at the hotel was terrible. I had to call security due to the very loud and rowdy people on my hall. I felt like I was in the middle of a house party, which was not okay at 2:30am! The next morning I promptly called the front dest at 8am and requested a new room. I explained... More 

Helpful?
1 Thank Leigh_T4
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

I am so very sorry to learn of the noise disturbance you experienced on your first night. I am glad we were able to accommodate you in another room. Rest assured we are also following up with our Loss Prevention team to ensure we making extra rounds in the evening hours to ensure there are not noise disturbances for our... More 

Kuala Lumpur, Malaysia
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 October 2016 via mobile

Stayed for 1 night. The stay was awesome. The room is clean and spacious with 2 double bed and luscious mattres. I had the best sleep. What i love the most is the hotel is directly connected to Lenox Square Mall the upscale shopping mall in Buckhead where i simply can get everything i need under one roof. Definitely recommended

Helpful?
Thank ccsala
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your visit and recommendations. Glad you had a wonderful nights sleep and enjoyed the convenience of the hotel. We are very fortunate to be connected to Lenox Square Mall. Definitely a perk! More 

Key West, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 October 2016

This hotel is top notch with customer service. The staff is EXTREMELY pleasant and helpful. The atmosphere is just awesome! The location is across the street from Lenox mall and also a Copley blocks from Marta train station. This is my first choice for hotel on any future visit to Atlanta.

Helpful?
1 Thank mharr102
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Glad to know you found the hotel "top notch". We take pride in exceeding our guests expectation. We will see you on your next trip to Atlanta. More 

Chicago, Illinois
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 12 October 2016

lovely hotel connected to lenox square mall and close to downtown. Easy to find, and up to standard for JW. Breakfast at cafe was just ok - not great. And our room had a weird orientation with the TV on the far right side of the bed - can't watch it while in bed. Fine for us since we only... More 

Helpful?
Thank sahmed76
Ebrahima M, Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for taking the time to complete our guest satisfaction survey and sharing your expirence with us. More 

New Zealand
Level Contributor
166 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 12 October 2016

We self parked - though valet was available - very fast check in, spacious room and very comfy bed, bathroom was average. Nice to have a frig and coffee maker in the room. Very handy (connected) to the Lennox Mall. Definitely a business hotel.

Helpful?
Thank BMLNewZealand
Level Contributor
3 reviews
Reviewed 12 October 2016 via mobile

Lovely hotel next to a four story mall. However wifi was 15.00 per night, no handbars in the tub/shower, TV had no DVD capability, nor was there a guide on the TV to plan viewing. The shower head was inefficient and the tub drained very slow. The bathroom vent was quite dirty. The staff was very helpful and friendly. Had... More 

Helpful?
Thank James L
Ebrahima M, Directorr of Operations at JW Marriott Atlanta Buckhead, responded to this review

James L - thank you for sharing your feedback. I am glad you found the hotel lovely and enjoyed the convenience of being attached to Lenox Square Mall and the helpfulness of our staff. I am very sorry to learn of your housekeeping issues and slow tub drainage. I will certainly address the slow bath drain and showerhead with our... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff

Additional Information about JW Marriott Atlanta Buckhead

Address: 3300 Lenox Road NE, Atlanta, GA 30326
Region: United States > Georgia > Atlanta > Buckhead
Price Range: $202 - $532 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Atlanta Buckhead 4*
Number of rooms: 371
Reservation Options:
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Also Known As:
Jw Marriott Atlanta
Marriott Hotel Buckhead Atlanta
Marriott Atlanta
Atlanta Marriott
Hotel Style:
#12 Green Hotel in Atlanta
#14 Luxury Hotel in Atlanta
#28 Business Hotel in Atlanta
#33 Romantic Hotel in Atlanta
#36 Family Hotel in Atlanta
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Questions & Answers

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Questions? Get answers from JW Marriott Atlanta Buckhead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors with view of the city”
 of 5 bubbles MGood2014, 2 Dec 2016 | Read review
“Ask for a room facing the city”
 of 5 bubbles MiguelRubio3rd, 28 Nov 2016 | Read review
“Corner rooms have great views.”
 of 5 bubbles dibotu, 27 Nov 2016 | Read review
“Choose a corner room for its size”
 of 5 bubbles imedia, 26 Nov 2016 | Read review
“south facing rooms will have a view of the city”
 of 5 bubbles heckflosse, 21 Nov 2016 | Read review
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