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JW Marriott Atlanta Buckhead

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#33 of 177 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
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951 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Atlanta Buckhead
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Showing 917: English reviews
West Palm Beach
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 May 2015

I recently attended a conference here. The hotel is a wonderful place to stay. The room was clean and the service was excellent! If you dislike Atlanta's traffic when arriving from the airport, take the MARTA train. There is a stop across the street from the hotel.

Helpful?
Thank G G
Denver, Colorado
Level Contributor
237 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 15 May 2015 via mobile

Seems like J W Marriott also hires for attitude and trains for skills. From the greeter at the door to the bellman (get Tommy to sing for you), to John asking how he can help almost every time we got off the elevator in the lobby, to Michael and Richard driving us (gratuity based) around Buckhead, to the concierge telling... More 

Helpful?
2 Thank John B
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your first-rate posting. We take great pride in providing outstanding standing service levels and are happy to learn we did not disappoint. I will be sure to share your nice comments with our front office team and the associates you mentioned. Tommy really has a wonderful singing voice and has been complimented by many visitors for singing... More 

Savannah, Georgia
Level Contributor
92 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 12 May 2015 via mobile

I have stayed at the JW more times than I can count now. This is the place I feel most comfortable whenever I visit Atlanta. The room is always clean, and the staff is always courteous. It is very convenient that it connects to Lenox Mall in case you have to run in for a quick shopping spree ;). See... More 

Helpful?
1 Thank ezellam
Peachtree City, Georgia, United States
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 May 2015

Mother's Day overnight stay with my teenage daughter. Because I checked in using Marriott app, I was told that we were upgraded to oversize room. We were assigned room 520. Not the best view of hotel AC units and pool roof, but, we weren't there necessarily for the view. The pool was great! Much bigger than I thought considering it's... More 

Helpful?
1 Thank Tina G
Plymouth, Massachusetts
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 May 2015 via mobile

Enjoyed our stay in this Buckhead location. Super area with great shopping and lots of restaurants. Our room was very nice. Front desk and concierge staff were very friendly and helpful. Enjoyed Concierge level breakfasts and cocktail time with fabulous views of Atlanta.

Helpful?
Thank GinniferT
West Palm Beach, Florida
Level Contributor
187 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 30 April 2015

I am just finding out how blessed I am to cover this territory again. First of all, I am about the adage that it is all about the people. This definitely rings true with this hotel. Tom, you have a great hotel and people working with you. I had people greeting me in the parking garage when I was coming... More 

Helpful?
1 Thank Steven W
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Steven, it was a pleasure to meet you as well during your visit. Thank you for taking the time to share your experience. We certainly appreciate your wonderful comments. I must add that I too (and many of us here at the JW Marriott Atlanta) really enjoy the Seafood Chowder. It is one of our chef's secret recipes and specialties.... More 

penelope1976
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 April 2015

We came into town for a quick weekend getaway. The room was large and very comfortable. We ended up on a high floor, so we had a very nice view! Great place for relaxation! My only complaint was that the air never got cool enough for the two of us who tend to run on the warm side. We will... More 

Helpful?
Thank penelope1976
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your post. I am happy to learn you enjoyed a relaxing weekend at the JW Marriott Atlanta. We are so fortunate to be in such a convenient location. We will definitely have our engineering team check the room thermostat. Thank you for sharing and we hope to see you again soon. More 

Jacksonville, Florida
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 26 April 2015

We hosted a conference of approx 27 people for 2 days. On Wednesday we had a welcoming dinner at the hotel which in my experience it can be hit or miss. Pedro & his crew nailed it. We were upstairs in a nice room , the food was great & the service strong. The next day we started our conference... More 

Helpful?
Thank ewhite1955
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you so very much for selecting the JW Marriott Atlanta to host your conference. I am glad to learn our Banquet Staff "nailed it". I will be sure to share your comments with our team as they are so inspired by positive comments such as yours. In fact, we have nominated Phil, Stella, Jeanette and Pedro to receive our... More 

Greenville, South Carolina
Level Contributor
123 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 16 April 2015

Had 2 rooms for a family weekend away recently. The staff was helpful on check-in. No fridge in the room. Easy access to Lenox Square. A few nice restaurants in the area - but call ahead for reservations. Crowded, loud, small bar area - but that's expected in hotels. Significant problem on checkout - the valet service parked my car,... More 

Helpful?
1 Thank TravelingBikerdoc
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for taking the time to post and for visiting the JW Marriott Atlanta for your family weekend. While I am glad that our staff was helpful at check in and you enjoyed the convenience of the hotel, I am sorry to learn about your issues with our valet. Please be certain that I have personally followed up with... More 

Seneca, South Carolina
Level Contributor
85 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 April 2015 via mobile

made arrangements to stay here for the weekend ask for a high room t watch the skyline at night. Got checked in was on a low floor asked why not high I told her that I requested that when I called she said not her problem I asked for some one else ended up facing the Marta railway. Was very... More 

Helpful?
2 Thank HDFLSTF1
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

I am sorry to learn about your disappointment when visiting the JW Marriott Atlanta for your weekend getaway. I would love the opportunity to talk more about your experience and welcome you to contact me or my assistant Pam Drake at your earliest convenience. We take pride in providing a positive experience and exceeding our guest’s expectations. Rest assured that... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff

Additional Information about JW Marriott Atlanta Buckhead

Address: 3300 Lenox Road NE, Atlanta, GA 30326
Region: United States > Georgia > Atlanta > Buckhead
Price Range: $202 - $532 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Atlanta Buckhead 4*
Number of rooms: 371
Reservation Options:
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Also Known As:
Jw Marriott Atlanta
Marriott Hotel Buckhead Atlanta
Marriott Atlanta
Atlanta Marriott
Hotel Style:
#12 Green Hotel in Atlanta
#14 Luxury Hotel in Atlanta
#28 Business Hotel in Atlanta
#33 Romantic Hotel in Atlanta
#36 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Atlanta Buckhead staff and other travellers.
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Questions? Get answers from JW Marriott Atlanta Buckhead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors with view of the city”
 of 5 bubbles MGood2014, 2 Dec 2016 | Read review
“Ask for a room facing the city”
 of 5 bubbles MiguelRubio3rd, 28 Nov 2016 | Read review
“Corner rooms have great views.”
 of 5 bubbles dibotu, 27 Nov 2016 | Read review
“Choose a corner room for its size”
 of 5 bubbles imedia, 26 Nov 2016 | Read review
“south facing rooms will have a view of the city”
 of 5 bubbles heckflosse, 21 Nov 2016 | Read review
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