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The Westin Peachtree Plaza

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1,497 Reviews from our TripAdvisor Community

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Showing 1,424: English reviews
Reviewed 30 June 2015 via mobile

The only good thing about this Westin at Peachtree Plaza is the location. It is centrally located close to all the major attractions. The service is very poor. The valet (only parking) is horrendous! !! It took over an hour to get into the place to park because they let NON GUEST park before Guests. There was NO hot water...

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Helpful?
1Thank donald k
TheWestinPeachtreeGM, General Manager at The Westin Peachtree Plaza, responded to this review

Greetings "Donald K", Thank you for your detailed review. I truly apologize for the issues you experienced during your stay. We do try to prioritize guest parking, but valet service is based upon time of arrival and availability. Unfortunately the building was built with fewer valet spaces than guest rooms and understand it can be an issue at certain times....

Atlanta, Georgia
Reviewed 29 June 2015

Have stayed here on multiple occasions when doing venturing downtown. The rooms are really nice, and the views of the city are amazing. The Sundial rotating restaurant on the top floor is really cool. My only negative is that the breakfast buffet is pretty pricey.

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Helpful?
Thank David_Schlacht
Jacksonville, Florida
Reviewed 29 June 2015

We planned a trip to visit the aquarium. Stayed 2 days in the Westin. Beautiful view from the 36th floor! Very comfortable bed and enjoyed the rain shower head. The grandchildren had a great time in the pool. I just wished that Starbucks had been open in the evening. I do not drink alcohol but do like a cup of...

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Helpful?
1Thank NFamily2015
TheWestinPeachtreeGM, General Manager at The Westin Peachtree Plaza, responded to this review

Dear "NFamily2015", Thank you so much for staying with us, I'm glad to hear your family had a great trip and had time to enjoy our pool. We want every guest to have the opportunity to dine in the hotel, whether here for business or leisure. I will definitely take your comments regarding this to heart, and make sure we...

Worcester
Reviewed 27 June 2015 via mobile

I was here for work and loved the hotel--room had a great view and the pool was awesome for the non-work time. really convenient to dining and the park with very friendly staff as well as a Starbucks in the lobby. I wouldn't bother with a car in the future

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Helpful?
Thank CLS0214
Auckland Region, New Zealand
Reviewed 25 June 2015 via mobile

I spent 12 hours in the Ritz across the road and was so disappointed I checked out and checked into the Westin at a much lower rate for a far superior hotel. The Westin is a modern 73 level skyscraper. The rooms are modern, clean and large with huge floor to ceiling windows that let in an enormous amount of...

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Helpful?
1Thank Lloydb73
TheWestinPeachtreeGM, General Manager at The Westin Peachtree Plaza, responded to this review

Dear "Lloydb73", Thank you for the wonderful honor of choosing stay with us versus our neighbor, the Ritz Carlton. I am so happy to hear you found our guestrooms to be comfortable and you were able to enjoy the convenience of our FedEx business center. It seems we have some improvements to make regarding our In-Room Dining and The Cafe...

Scottsdale, Arizona
Reviewed 25 June 2015

I wasn't planning on staying at the Westin during my Georgia adventure until I came to have a cocktail one night at their Sundial Lounge. Donnie one of their wonderful Concierge was so kind and friendly. He was definitely a highlight of my stay. I wish I remembered all the names of the individuals who had assisted me during my...

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Helpful?
1Thank VnsaHdz987
TheWestinPeachtreeGM, General Manager at The Westin Peachtree Plaza, responded to this review

Greetings "Kota0128", Thank you so much for staying with us during your Georgia Adventure! I am overjoyed to hear Donnie was able to assist you during you stay and you had an enjoyable vacation. I appreciate you adding the tip regarding our elevators, as a 73 floor hotel, having our elevators designated to different levels makes the process more efficient....

Alexandria, Virginia
Reviewed 25 June 2015

I'm a jaded business traveler of 35 years. The little stuff annoys me, like having the lobby on the fifth floor, the Peachtree Street hotel entrance has many steps/no ramp (the logical one to use coming from MARTA), wedge-shaped hotel rooms, and 24-inch bathroom doors. However, very clean, very tall, centrally located hotel. Across the board a professional, competent, and...

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Helpful?
1Thank Allen W
TheWestinPeachtreeGM, General Manager at The Westin Peachtree Plaza, responded to this review

Dear "Allen W", First off, thank you so much for choosing to stay with us during your trip to Atlanta. As a frequent traveler, I understand you have many lodging options and free time is rare, so I truly appreciate you taking the time to comment. I am very glad to you had an enjoyable stay and found our guestrooms...

Wisconsin
Reviewed 24 June 2015

Did not stay at this hotel but had a meal at the bar and browsed in the gift shop. Hotel is beautiful & view was also very beautiful once we actually found the bar (separate elevator goes that high)! Food was very good. However fruit drink I ordered "with alcohol" had no taste nor effect of alcohol. Later browsed the...

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Helpful?
Thank traveling03
TheWestinPeachtreeGM, General Manager at The Westin Peachtree Plaza, responded to this review

Dear "traveling03," Thank you for taking the time to bring these issues to my attention. Do you happen to recall the associate who assisted at our Gift Store? I would love to follow up with that individual in person and refine their service culture. Please feel free to contact me at WestinPeachGM@westin.com with further details. I truly appreciate you reaching...

Sheffield, United Kingdom
Reviewed 24 June 2015 via mobile

Really liked this place and would come back if we were returning to the area. The staff were all so friendly and welcoming, the hotel had nice modern amenities and was spotlessly clean and the views go without saying. We were on floor 64 which ensured our views were mind blowing. My family & I would certainly recommend The Westin...

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Helpful?
Thank thesugarpeachfairy
TheWestinPeachtreeGM, General Manager at The Westin Peachtree Plaza, responded to this review

Greetings "thesugarpeachfairy", Thank you for your kind works, I am so glad to hear you and your family had a wonderful stay with us. We appreciate taking the time to comment and hope we can welcome you back to Atlanta soon. Be Well Ron

Reviewed 23 June 2015 via mobile

This is an amazing hotel. Never before would I stay in a place like this, I was so excited I valet parked my car. They say you get what you pay for and here you do but we got something extra... A Smell like mildew or moth balls it was awful. The service in the restaurant night one was excellent...

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Helpful?
Thank Myra J
TheWestinPeachtreeGM, General Manager at The Westin Peachtree Plaza, responded to this review

Dear "Myra J", Thank you for your detailed feedback, I am glad you enjoyed your visit. I apologize that your car was left with a slight smell. I will surely investigate why that may have happened. We do occasionally have larger corporate events on our Sun Dial Restaurant second level, and I want to thank you for being patient with...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Connected to AmericasMart, The Westin Peachtree Plaza, is steps from CNN, Georgia Aquarium, Georgia World Congress Center and the Georgia Dome. ... more   less 

Additional Information about The Westin Peachtree Plaza

Address: 210 Peachtree Street, Atlanta, GA 30303-1745
Region: United States > Georgia > Atlanta
Price Range: $247 - $562 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Peachtree Plaza 4*
Number of rooms: 1073
Reservation Options:
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Also Known As:
The Westin Peachtree Plaza Hotel Atlanta
Westin Hotel Atlanta
Westin Atlanta
Atlanta Westin
Westin Peachtree Plaza
Hotel Style:
#19 Luxury Hotel in Atlanta
#45 Romantic Hotel in Atlanta
#56 Family Hotel in Atlanta
#63 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Peachtree Plaza staff and other travellers.
24 questions
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Questions? Get answers from The Westin Peachtree Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Ask for view of the Olympic Park”
 of 5 bubbles 1Rabbit, 17 Jan 2017 | Read review
“I had a west side view of Centennial Olympic Park - great view”
 of 5 bubbles DanKimMizzou, 16 Jan 2017 | Read review
“A special thanks to Bobby Day for his prompt service to fixing our toilet. A big thank you for the amazing staff and team for excellent service as always! ”
 of 5 bubbles O6686TLjohnd, 15 Jan 2017 | Read review
“Room needed light bulbs and extra electrical outlets/charging ports. Staff was very friendly and nice. Room was comfortable and clean with the minor problems noted above. Will definitely stay there again.”
 of 5 bubbles teallas, 15 Jan 2017 | Read review
“For most efficient floor for elevators- request the 44th floor. It has the most elevators going to it.”
 of 5 bubbles waynec753, 14 Jan 2017 | Read review
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