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Hilton Atlanta

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Hilton Atlanta
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3,395 Reviews from our TripAdvisor Community

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Showing 3,199: English reviews
Reviewed 10 December 2015

Upon arrival we found the parking in the check in area congested and a bit confusing at first. As the parking options were explained and time was allowed to check in we realized that the hotel staff far exceeded the standard decorum and comportment. Vincent the front desk agent went over and beyond to help expedite the check-in process. Throughout...

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Helpful?
Thank Ahmad K
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Dear Ahmad, Thank you for your review. We are so pleased to hear that your stay with us was pleasant and that our Team was able to make your trip that much more enjoyable. We hope to see you again soon!

Genoa, Italy
Reviewed 9 December 2015 via mobile

Considering it is a hilton, this not the best hotel I have seen. The place is good and the service is friendly and warm but this is not the best hilton definitely. It is nearby the centre and esy to reach but I think you can find best hotel for the same price

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Helpful?
Thank Andrea_Sciarrone
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Thank you for your review. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience.

Atlanta, Georgia
Reviewed 9 December 2015

When I first stepped into my room, it was a little warm and called down to the concierge reporting a problem with my AC. In a very friendly way, he responded he would send up a maintenance person. I left my room and returned to find my AC was fixed, there was a note from James from the engineering department...

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Helpful?
Thank Sarah J
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Dear Sarah, Thank you for the lovely review. Our staff strives to provide the service you described to each and every guest and it is a pleasure to hear that we succeeded in making your stay with us enjoyable from beginning to end. We hope to welcome you back again the next time your travels bring you to Atlanta!

Grand Cayman
Reviewed 7 December 2015

There so many areas that need improvement at this hotel that I do not know where to start. 1. The parking is awful as it is easily accessible for other individuals that do not stay at the hotel to enter which causes a security issue. My boyfriend and I came back to the hotel after a long Black Friday shopping...

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Helpful?
Thank Bonns1567
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Thank you for your review. Please accept our sincere apologies for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our best for all of our guests and we will check into each issue you noted in an attempt to correct and improve our hotel experience.

Reviewed 7 December 2015

I stayed in this hotel a few months back and was appalled by the disaster that it was. I stayed on a weekend where there was a lot going on (The bet awards, and a major falcons game)... about 2 hours after checking into our room and wandering around we came back to find that half the hotel had lost...

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Helpful?
Thank amala k
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Dear Amala, Thank you for taking the time to share your valuable feedback. The experiences you described are not characteristic of the level of service our Team strives to provide and we apologize that your stay was unsatisfactory. You feedback has been shared with our Team and we hope to have the opportunity to welcome you back and exceed your...

Reviewed 7 December 2015

I would stay here again and again in any state. The staff was wonderful. In Atlanta the view from the hotel was wonderful and my overall experience was amazing. I was always assisted when needed and accommodations were made if needed. It was a great couples weekend for us.

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Helpful?
Thank J'Marie P
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Dear J'Marie, Thank you so much for taking the time to write this review! It is wonderful to hear that you found our hotel up to your standards and that our Team was able to meet your expectations. We hope to see you again the next time you visit Atlanta!

Atlanta, United States
Reviewed 7 December 2015

My husband and I stayed at the Hilton while we attended the NFCA coaches' convention at the Mariot Marquis that is attached. The Hilton was lovely and reasonably prices; we would definitely stay there again! They actually filmed part 2 of Mockingjay in the hotel that is connected, which is kind of neat. The hotel is within walking distance of...

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Helpful?
Thank Michelle S
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Dear Michelle, Thank you for your recent stay! We are so glad you were able to experience and enjoy our Hilton hospitality. We hope to see you return soon!

Little Rock, Arkansas
Reviewed 6 December 2015 via mobile

This is my first time staying at the Hilton in Atlanta and it looks like it will be my last. I usually stay at the Sheraton down the street but decided to give the Hilton a try for a short 2 day work trip. I've now been laying in bed for two hours while my "neighbors" next door are screaming...

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Helpful?
Thank HeatherAnneReed
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Dear Heather Anne, We are sorry to hear that you did not fully enjoy your recent experience at our property. Our staff strives to provide stellar service to all guests and that includes our Security Team working diligently to respond to noise complaints at our hotel. Our Team is more than willing to take steps necessary to provide comfort to...

New York City, New York
Reviewed 6 December 2015

First of all, I got a disgusting smoking room which the hotel tried to cover by pouring tons of air fresheners in the room, which made my feel sick. The housekeeper forgot to pour it in the bathroom, so there is a strong smoking order inside. I called hotel guest assistance twice but nothing was done. Even though I turned...

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Helpful?
Thank Alex H
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Dear Alex, Please accept our sincere apologies for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our best for all of our guests. Please feel free to call us to discuss these issues in more detail.

USA
Reviewed 6 December 2015

This was a one night business stay. Along with the adjoining Marriott Marquis and Hyatt Regency, these 3 atrium hotels form a “critical mass” of John Portman design excellence. If you like atrium hotels, this is where it all started. The hotel is in overall good shape, the internet worked, and the bathrooms are small. For business purposes this hotel...

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Helpful?
Thank Dudemius
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Thank you for your comments. We are pleased to hear that you found our hotel to be up to your standards and that you were able to take advantage of some of our amenities during your time here. We hope to see you again the next time your business brings you to Atlanta!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Nikolai's Roof
Nikolai's Roof
Cuisines: Contemporary
Southern Elements
Southern Elements
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
A modern convention hotel, the Hilton Atlanta defies typical and embraces extraordinary in an ideal setting for business or pleasure. Positioned in the heart of downtown Atlanta, Hilton Atlanta is conveniently location near renowned attractions and premier venues and only 15 minutes from Hartsfield-Jackson Atlanta International Airport. 1,242 guest rooms provide a comfortable home-base to recharge and rejuvenate, and a full range of amenities are offered to conduct business, stay fit and unwind. Known for delectable culinary delights, Hilton Atlanta features a variety of dining options including the award-winning Nikolai’s Roof and Trader Vic’s restaurants. Hilton Atlanta boasts 65 individual meetings rooms and approximately 129,000 square feet of SMART-FLO™ flexible space designed to maximize meetings and events for productivity and success. In May, 2017 Hilton Atlanta will complete a multi-million dollar renovation consisting of enhancements to public areas, guestrooms, suites and meeting spaces. Meeting planners can expect increased flexibility and functionality with the transformation of ballroom space, as well as increased internet bandwidth to fulfill demands and expectations. A revamped Lobby will provide a captivating sense of arrival with a new front desk location and vibrant lighting. The second floor will be completely transformed as the ceiling height is raised and pillars are removed in the Grand Salon for increased flexibility and functionality. The 38,000 square-foot Galleria Exhibit Hall will be reconfigured to include breakouts, and all meeting space will feature increased internet bandwidth to fulfill meeting planners’ demands and expectations. ... more   less 

Additional Information about Hilton Atlanta

Address: 255 Courtland Street NE, Atlanta, GA 30303-1265
Region: United States > Georgia > Atlanta > Downtown
Price Range: $124 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Atlanta 4*
Number of rooms: 1242
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Cancelon, Expedia, TripOnline SA, Orbitz, Travelocity, Hotels.com, HotelsforEveryone and Odigeo so you can book your Hilton Atlanta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Atlanta Hotel Atlanta
Atlanta Hilton Hotel
Hilton Hotel Atlanta
Hotel Style:
#28 Luxury Hotel in Atlanta
#76 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Atlanta staff and other travellers.
25 questions
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Questions? Get answers from Hilton Atlanta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“always get a room on a high floor; this will help with sleeping”
 of 5 bubbles Tygar, 9 Dec 2016 | Read review
“Downtown Atlanta”
 of 5 bubbles sarahwG1570KG, 22 Nov 2016 | Read review
“If you stay before the remodeled is done, ask for room on the 15th floor and above.”
 of 5 bubbles helen1479a, 18 Nov 2016 | Read review
“Ask for and secure a room with a king bed. Doubles feel like a twin.”
 of 5 bubbles TNonama, 9 Nov 2016 | Read review
“Upgrade to business class, its worth it and opt for city views.”
 of 5 bubbles twanzie, 1 Nov 2016 | Read review
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