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Crowne Plaza Atlanta Airport

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727 Reviews from our TripAdvisor Community

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Showing 697: English reviews
Roseville, California, Usa
Reviewed 17 August 2015

Excellent service, rode the free airport shuttle from the airport, and back out the next morning. Room was nice, clean, and quiet, and they provided this excellent Templespa mist for "relaxation" that helped me adjust to the time difference. I would definitely stay there again. Near the airport and there was a Subway in the same parking lot.

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Helpful?
Thank mknesbi
Ruskin, Florida
Reviewed 15 August 2015

The hotel staff is very accommodating in this Crowne Plaze Hotel. Any issues brought to their attention are quickly resolved. The hotel has been redone and the rooms are comfortable and clean. Any request I made was quickly taken care of. The food in the hotel restaurant is a pleasant surprise. Many hotels just offer run of the mill food....

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Thank BabsStPete
Atlanta, Georgia
Reviewed 14 August 2015

Although they call this place the Crowne Plaza there is hardly anything royal about it other than the few extra toiletry items you get in the bathroom, my favorite being the sewing kit. Other than that, however, the rooms feel very empty and bland and are furnished with only the bare minimum amount of furniture and paintings needed to make...

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Thank pacfolly
Andre M, Front Office Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for sharing your experience at the Crowne Plaza Atlanta Airport. We are sorry we fell below your expectatiion regarding your overall stay including the parking process. I assure you the feedback of our hotel will be reviewed and most certainly be forwarded to the management team. We take the confidence our guest place in us very seriously and...

Rochester, New York
Reviewed 13 August 2015

When you travel as much as I do, it's so nice to stay somewhere week after week and get such welcoming service. The staff is outstanding. They great me by name and always are happy to see me return. Havolyn in the Executive lounge is wonderful and always welcoming makes my stay that much more enjoyable week after week. So...

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1Thank TiffanyTibb
Atlanta, GA
Reviewed 12 August 2015 via mobile

Hotel not the best. Havolyn in the executive lounge is wonderful! Havolyn is very warm and welcoming and she made my two week stay palatable. She goes above and beyond for every guest that comes through the door. I hope management reads this email. You have a star on your team.

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Thank 4GAtravel
Andre M, Front Office Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for taking the time to review our property. We give the utmost importance to our guest comments as the help us imporve, and continually provide the best guest experience possible. We appreciate you pointing out the excellent customer service received from Havolyn, we will ensure she knows what a great job she is doing and also ensure she...

Reviewed 12 August 2015 via mobile

After I couldn't get a reservation with a nearby hotel, I decided to book the Crowne Plaza. First let me start off my saying I've stayed at this particular hotel in the past. What a significant improvement, overall. The rooms were redesigned to more up to date look. The decor was very pleasant. Surprisingly the TV was a 42 inch...

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Thank Jorge C
Fayetteville, North Carolina
Reviewed 12 August 2015

The Crowne Plaza Atlanta Airport hotel is my team's go-to hotel for business. Personally, I love the VIP treatment when I stay on the executive floor from the complementary wine and snack of choice to the friendly staff who work the lounge. It's nice to walk down the hall to the lounge in the morning and receive a warm greeting...

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2Thank Riz R
Georgia
Reviewed 7 August 2015

Spent one night there. It's an ok hotel. At check-in, a Tues night, at 6pm they only had one person behind the desk. There was a line of guests trying to check in. Stood in line for over 20 minutes just to check in. Was very frustrating. Got to my room and my room key did not work, had to...

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Helpful?
Thank Jennifer M
IHGCare, Guest Relations Manager at Crowne Plaza Atlanta Airport, responded to this review

Dear Jennifer M, We appreciate you taking the time to comment about your recent stay at our hotel. We are glad you found our rooms to be clean. However, we’re sorry we fell below your expectation regarding with your check-in experience and housekeeping services that fell below your expectation. We assure you that the feedback of our hotel will be...

Woodbridge, Virginia
Reviewed 5 August 2015

Great Hotel for Training, Meetings, and Workshops. The Hotel is a great atmosphere for training and the staff are great in making accomodations for whatever you may need in order to accomplish the training, meeting or workshop. We have hosted and attended numerous training and workshops for the Army Sexual Harrassment and Assault Response Prevention and Suicide Preventio Programs and...

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Thank Kathleen H
Reviewed 5 August 2015

I enjoyed my stay here however I've stayed at better hotels. Our annual training conference was hosted here and we had a great deal with the hotel so staying here was a bargain for us budget wise. The staff was nice and the food was good. I enjoyed the healthy options they offered. I also enjoyed meet Ms. Havolyn at...

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1Thank Rodrigo C
IHGCare, Guest Relations Manager at Crowne Plaza Atlanta Airport, responded to this review

Dear Rodrigo C, Thank you for writing a review about your stay with us. We are pleased to know that you found Havolyn and our staff to be nice. However, if you have experienced any shortcomings during your visit, we apologize. We give the utmost importance to our guest comments as they help us improve, and continually provide the best...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour of this hotel!The Crowne Plaza Atlanta Airport includes 378 guest rooms and over 17,000 square feet of meeting space in a total of 17 meeting rooms. Each guest room is equipped with FREE HIGH SPEED WIRELESS INTERNET access for the busy traveler. Renovated in 2007, guest rooms offer a classic décor that is a welcome respite from a busy day of meetings or travel. The location at the Hartsfield Jackson International Airport is ideal for both the group and individual traveler. The Crowne Plaza Atlanta Airport hotel is near the Georgia International Convention Center, Delta Airlines World Headquarters and is only 10 minutes from downtown and its many attractions. The Atlanta Airport Crowne Plaza offers 24-hour free airport transportation that operates every 20 minutes. The Crowne Plaza at Atlanta Airport is a short distance to all Atlanta attractions including: Six Flags over Georgia, the new Georgia Aquarium, Phillips Arena, the Georgia Dome, CNN, Stone Mountain, and the Buckhead shopping and entertainment districts. Many attractions are easily accessible via MARTA, making getting around the city that much easier. Our new Crowne Plaza Sleep Advantage program features comfortable new bedding with pillow top mattresses, triple sheeting, a plush duvet cover and feather, down or synthetic pillows. ... more   less 

Additional Information about Crowne Plaza Atlanta Airport

Address: 1325 Virginia Avenue, Atlanta, GA 30344
Region: United States > Georgia > Atlanta
Price Range: $159 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Atlanta Airport 3.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
Crowne Plaza Atlanta Airport Hotel Atlanta
Atlanta Crowne Plaza
Hotel Style:
#60 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Atlanta Airport staff and other travellers.
4 questions
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Ringgold, Georgia

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Questions? Get answers from Crowne Plaza Atlanta Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room on the 11th floor. That's the lounge floor. Be ready to give hugs to Havolyn in the afternoon!”
 of 5 bubbles dianah969, 19 Feb 2017 | Read review
“Don't stay at this hotel - it's horrible.”
 of 5 bubbles jlk1228, 5 Feb 2017 | Read review
“View, amenities need to include a microwave.”
 of 5 bubbles 130eugenej, 17 Jan 2017 | Read review
“the front desk was super helpful - and the club floor has breakfast and cocktail hour - nice”
 of 5 bubbles davidsJ1366FW, 6 Jan 2017 | Read review
“Hampton Inn across the street, Holiday Inn down the street, better values for comparable rooms.”
 of 5 bubbles li0nking1, 2 Jan 2017 | Read review
5 of 5