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Homewood Suites by Hilton Atlanta - Cumberland / Galleria

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Homewood Suites by Hilton Atlanta - Cumberland \/ Galleria
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554 Reviews from our TripAdvisor Community

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Showing 551: English reviews
San Jose, California
Reviewed yesterday NEW

The property is aged - and very much feels so. Chipped washroom fittings - not done at all. Rooms were comfortable though and average breakfast. They have a shuttle service for short distances that I found useful. Location is good with a number of restaurants in the vicinity.

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Helpful?
Thank Sandy D
Newtown Square
Reviewed 3 days ago NEW

I was stunned by the enormous rooms (actually a suite with bedroom, living area and kitchen area) for less than most single (small) rooms in the area. The breakfast was super! One morning Canadian bacon and another with all-you-should eat bacon (and eggs and yogurt ... etc). I used the Precor Elliptical each morning. Super place to stay. Right across...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Steve R
North Brunswick, New Jersey
Reviewed 1 week ago

Had a great experience at this hotel. Staff was friendly, courteous. Breakfast was great and especially loved the Complimentary Evening Social. Will definitely be returning in the future and will recommend to all.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Katibu M
Karen3200, Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this review

Katibu M- Thank you for your excellent feedback! We are delighted that you had a great stay. Looking forward to your next stay with us. Thanks, Allison Patterson Sales Manager

North Brunswick, New Jersey
Reviewed 1 week ago

We went as a family and had two suites although not next to each other they were close enough. We were pleasantly surprised at the comfortable home environment at this property. There was a pool table, giant Jenna game and a basketball court for the boys.. There was a outdoor grill area which we used one night. The happy hour...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 823shellye
Karen3200, Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this review

823shellye- Thank you for your positive feedback! We are very pleased to know that you enjoyed the amenities we provide for our guest leisure. We look forward to your next visit with us. Thank You, Allison Patterson Sales Manager

Cape Coral, Florida
Reviewed 2 weeks ago via mobile

We stayed at this hotel for a family getaway. We had three family's joining us to explore Georgia. Plus: The hotel itself was very cozy and well-kept. The lobby, rooms and public areas were also very clean. The front desk staff were informative and greeted us with courtesy. Delta: During the first night stay (12/28), it was clear that a...

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Helpful?
Thank proud2travel
Karen3200, Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this review

Proud2travel- Thank you for your feedback! We sincerely apologize that occurred , this will definitely be investigated and addressed . We hope this does not hinder you from staying with us again. Thanks, Allison Patterson Sales Manager

Atlanta, Georgia
Reviewed 3 weeks ago

A great value with exceptional service. The staff provides a dynamic experience for guest by offering a variety of meals, clean suites and amenities in a great location. Here I had access to local shops, eateries and the mall all within walking distance. There is plenty to do close by and amenities to keep you entertained if you just want...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank antoniotO469DY
Karen3200, Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this review

AntoniotO469DY- Thank you for your positive feedback! We look forward to your next visit to us . Allison Patterson Sales Manager

Douglasville, Georgia
Reviewed 3 weeks ago

The room had a foul odor; smelled like animal urine.The staff was inconsiderate, ran my card 3 times for a 2 night stay and didnt really know the policy. walls are thin; you hear everything, the sink was clogged and it was leaking somewhere from the closet area.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Sonya H
Karen3200, Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this review

Karen3200- We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a great stay....

Atlanta, Georgia
Reviewed 3 weeks ago

Our room had peeling paint and wallpaper, the bathroom door wouldn't shut, the crib was stained, and there were bugs in the bathroom. This was an unacceptable hotel room and I would not recommend it. This is not a newly renovated property!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank katew477
Karen3200, Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this review

Katew477- We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a great stay....

Atlanta, Georgia
Reviewed 4 weeks ago

Staff is nice the first day then after horrible the general manager is the worst!! Karen Hurst needs to be fired!! Don't stay here!! Front desk Sharona is rude an had an arrogant attitude some of the hospitality staff is lazy an don't care for their job. After having 5 rooms for a month I switched hotels!!

Review collected in partnership with Homewood Suites by Hilton
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1Thank 861jalisac
Karen3200, Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this review

Jalisac- Thank you for your feedback.Please accept our sincerest apologies in regards to your stay. Here at the Homewood,we pride ourselves in providing outstanding service to our guest and ensure that all our guest feel at home, We hope you will visit us again. Thank You , Allison Patterson Sales Manager

Hartwell, United States
Reviewed 5 weeks ago

The quality of the Homewood Suites was fantastic. The staff is helpful and pleasant. The amenities are top notch. The hotel and the suites were so nice, clean, roomy and comfortable. There is breakfast every morning during the week, as well as, an evening social with food, beer and wine. They also provide during the week a shuttle service that...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank D1157OFlucyr
Karen3200, Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this review

D1157OFlucyr- Thank you for your positive feedback! We look forward to your next visit with us. Thank You, Allison Patterson Sales Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Enjoy the Homewood Suites by Hilton® Atlanta-Galleria/Cumberland hotel in the Cumberland/Galleria business district, near I-75 and I-285 access, as well as Dobbins Air Force Base. Choose to stay for a short or extended stay in a hotel that provides a wealth of amenities, including WiFi, a full kitchen, outdoor pool, fitness center, and more. Walk to Cumberland Mall and local restaurants, or use our shuttle for trips within a 5-mile radius of the hotel. ... more   less 

Additional Information about Homewood Suites by Hilton Atlanta - Cumberland / Galleria

Address: 3200 Cobb Pkwy SE, Atlanta, GA 30339-3896
Region: United States > Georgia > Atlanta
Price Range: $201 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Atlanta - Cumberland / Galleria 3*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, TripOnline SA, Hotels.com, Travelocity and Priceline so you can book your Homewood Suites by Hilton Atlanta - Cumberland / Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Atlanta - Cumberland / Galleria Hotel Atlanta
Homewood Suites Galleria Cumberland
Homewood Suites Atlanta
Homewood Atlanta
Atlanta Homewood Suites
Hotel Style:
#48 Business Hotel in Atlanta
#50 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Atlanta - Cumberland / Galleria staff and other travellers.
5 questions
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Questions? Get answers from Homewood Suites by Hilton Atlanta - Cumberland / Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get rooms in the upper floors if you can. I find them quieter.”
 of 5 bubbles bueno40, 7 Dec 2016 | Read review
“Not sure about the other rooms, but 222 was perfect, might be noisy in the summer since it is by the pool.”
 of 5 bubbles florenceg875, 2 Oct 2016 | Read review
“Ask for a view of the pool, instead of the parking lot :)”
 of 5 bubbles U680HYbeths, 16 Sep 2016 | Read review
“Wifi is iffy. Better make other plans if you have internet needs.”
 of 5 bubbles corrinep403, 13 Sep 2016 | Read review
“Not sure about the other buildings, but building E smells funny.”
 of 5 bubbles rlejr66, 29 Aug 2016 | Read review
5 of 5
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