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General overall performance by staff, house keeping, breakfast people. Communicated a poor attitude. While on a bus tour 47 of us were slated to spend the night here. When we arrived none but a few of the rooms had been serviced. Staff was taking their...More
My husband and I stayed at the Holiday Inn Atlanta Northlake for an Immigration Services Interview #YEA!!!! When we booked the hotel, we realized the property was only 2 minutes away...and it was just one block over, maybe 1,000 ft. Anyway, the staff whom I...More
Thank Matthew R
Response from Thomas M, General Manager at Holiday Inn Atlanta - NorthlakeResponded 19 December 2016
We are very thankful for your kind words. Please tell your friends about us and come back anytime. As always, travel safe.
I stayed here in June for a meeting nearby. My credit card was charged twice. I have spent hours on the phone and my credit card company trying to get one of the charges reversed. Despite seeing the double charge on my statement, they refuse...More
Response from IHGService, Guest Relations Manager at Holiday Inn Atlanta - NorthlakeResponded 4 days ago
Thank you for taking time to leave us a candid review about Holiday Inn Atlanta Northlake. I recognize your stay was not 100% satisfactory because of the rooms condition and issue with billing.
IHG values your experience with our hotels. I have sent...More
Not impressed! My husband and l made reservations through priceline several days before the hurricane. We were to arrive on a Friday and planned on staying for four days. On Friday, after sitting in traffic , l called the hotel and told them we would...More
2 Thank vdalexander
Response from IHGService, Guest Relations Manager at Holiday Inn Atlanta - NorthlakeResponded 3 October 2017
Thank you for your review regarding your recent stay at Holiday Inn Atlanta-Northlake, GA. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to...More
During Hurricane Irma we were forced to evacuate South Florida and head north. We booked two nights here and received confirmation through Orbitz that we would have our room. Upon arriving in Atlanta over a day later we were told that they were overbooked due...More
Response from IHGService, Guest Relations Manager at Holiday Inn Atlanta - NorthlakeResponded 25 September 2017
Thank you for taking the time to write your review. I sincerely apologize for the inconvenience you have encountered with your reservation during this time of crisis. I would like to address your concern so I have sent you a private message to...More
US$84 - US$130 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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