We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Atlanta Airport Hotel

Show Prices
#58 of 172 Hotels in Atlanta
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Atlanta Airport Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,202 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Atlanta Airport Hotel
See the most recent reviews
Showing 1,166: English reviews
Reviewed 20 October 2015 via mobile

Just wanted to take the time to advise everyone about the awesome service I received during my 10 night stay at this hotel. During check I was greeted by the desk clerk Mike T( MT). For it being my first time at the hotel he fully explained the property to me and even walked me to the elevator. Through out...

 Report
Helpful?
Thank Lexx b
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Lexx b: We thank you for your wonderful posting. We have passed on your amazing feedback to Michael Thompson who provided you with awesome service during your visit with us. Mike always ensures that our customers are taken care of magnificently and he was elated to receive your compliments. We and Michael look forward to your return visit to...

Kirkuk, Iraq
Reviewed 19 October 2015 via mobile

Zachary was totally awesome!!! He kept me smiling from beginning to end of the check process. He was very professional and informative. I truly appreciated his pleasant attitude and I will make this hotel my selection whenever in the Atlanta area. Thank you Zachary!

 Report
Helpful?
Thank Responzia B
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear ResponziaB, Thanks so much for your wonderful posting and very nice comments regarding Zachary. We and Zachary greatly appreciate your kind words. We thank you for choosing the Sheraton Atlanta Airport and look forward to your return visits.

London, United Kingdom
Reviewed 19 October 2015 via mobile

Was put in this hotel by Delta due to a cancellation as were many others there. Friendly enough staff. Convenient to the airport. For an overnight stay I really just want a clean and comfortable room. Disappointed that a double room only had one arm chair and no table to eat at other than the crowded desk. The bathroom was...

 Report
Helpful?
Thank jkentw
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear jkentw: We thank you for your posting. We are truly sorry to read that your overnight stay with us was not the perfect one we want for all of our guests. Please feel assured that your guestroom experience is not the norm for our hotel. I have passed on your valuable feedback to our Houskeeping Director for his review...

Cocoa
Reviewed 19 October 2015

Our airline flight was cancelled and a hotel voucher was given to us for the lay over. I cannot say how beautiful the hotel is and how great the customer service is at this hotel. Albert checked us in with no problems using the voucher. Michael went above and beyond to help us print our boarding passes before he had...

 Report
Helpful?
Thank Gene P
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Gene P: Thanks so much for your posting. We are sorry to hear that your flight was cancelled, but were very pleased that your overall visit with us was very nice. Albert and Michael were also thrilled that they provided you with great customer service and contributed in making your stay with us incredible. We look forward to welcoming...

Reviewed 14 October 2015 via mobile

Zachary is the man!! I have stayed at over 400 SPG properties and this was one of the best experiences I have had. I will definitely book this hotel in the future. Thanks again Zachary for all your help! Restaurant was very good, rooms were clean and comfortable. Internet worked well. Would recommend this hotel to anyone

 Report
Helpful?
Thank Wes M
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Wes M: Thanks for your posting and your SPG patronage. Zachary was so thrilled to receive your amazing feedback; it is always his pleasure to assist our guests. We are also glad to read that you enjoyed our clean guestrooms and had a great dining experience in our restaurant. We look forward to welcoming you back!

Reviewed 13 October 2015 via mobile

We came in on the evening of 10-13-15 and Michael T helped our employees with an easy check in, even though we had made a mistake with the booking. Thank you for a great experience and being one of the few truly personal relations focused team members in the hotel world! K Rains

 Report
Helpful?
Thank Kindra R
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear K Rains: Thanks very much for your posting and your kind words regarding Michael. It is always his and our team’s pleasure to assist our guests so they can all have a great experience at the Sheraton Atlanta Airport. We are also ecstatic to read that he rectified a booking mistake and was able to accommodate you and your...

Atlanta, Georgia
Reviewed 13 October 2015

A special thanks to Michael T - Michael's professional and courteous ways make you feel welcome the moment you check in. He is very customer focused, informative and strives to meet your every need. With the many people he meets every day, he even remembered my name the next day. The hotel is very fortunate to have him working for...

 Report
Helpful?
Thank Barbea25
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Barbea25: Thank you so much for your posting. We appreciate your very nice feedback regarding Michael’s great customer service skills which he provided to you and made you feel welcomed. We hope we have the opportunity to welcome you back very soon.

Reviewed 13 October 2015 via mobile

Michael T. Is dedicated to superior customer service experience. As a 11 year plus Starwood Platinum Member Michael T. created a stay that welcome respite from the weekly travel grind. I will plan all of my future stays in Atlanta at the Sheraton ATL Airport Hotel

 Report
Helpful?
Thank Robert S
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Robert S: We thank you for your posting very much. Michael was elated to receive your kind words and is very happy to have provided you with a perfect experience at the Sheraton Atlanta Airport. Your highly esteemed SPG Platinum status and patronage are greatly and always appreciated! We look forward to welcoming you back very soon!

Reviewed 13 October 2015 via mobile

From the moment I checked in with Micheal T.. It was the start of a wonderful stay. My room was not immediately available at the time but he continued to work towards getting me prime room real estate . His professionalism was exemplary. He explained every aspect off my stay and treated me better than the Platinum member than I...

 Report
Helpful?
Thank Dexter K
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Dexter K: Thanks very much for your posting and your SPG Platinum patronage! Michael was very pleased to receive your heart-felt feedback. Michael truly believes that our guests come first and we are definitely proud of him. We hope to welcome you back to the Sheraton Atlanta Airport very soon!

Mexico City, Mexico
Reviewed 12 October 2015 via mobile

Had a delayed flight and lost my connection, got send here. The bathroom is really, I mean really small. My room had a machine humning and vibrating noise that didn't leT me sleep all night. The front desk attention was rude and careless, this young blonde man didn't even said good evening or Hello, he kept telling if you have...

 Report
Helpful?
Thank Car F
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Car F: We thank you for your posting. Your feedback is very valuable to us as this is one way we can make the necessary improvements in our service and product. We sincerely apologize that we missed the basics during your visit, and want to assure you that your experience is not the norm for our hotel. Please reach...

195 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (177)
Viewed
Room/Suite (55)
Viewed
Pool/Beach Area (5)
Viewed
Hotel & Grounds (30)
Viewed
Business Centre/Function Rooms (5)
Viewed
Dining (7)
Viewed
Bathroom (16)
Viewed
View from Room (3)
Viewed
Family/Play Areas (1)
Viewed
Other (55)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (18)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (2)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Atlanta
0.2 km away
Hyatt Place Atlanta Airport - South
0.2 km away
Holiday Inn Atlanta-Airport - South
3.8 km away
Holiday Inn & Suites Atlanta Airport - North
Show Prices
Show Prices
Show Prices
3.9 km away
Drury Inn & Suites Atlanta Airport
0.1 km away
Hampton Inn Atlanta Airport
Hampton Inn Atlanta Airport
#6 of 26 in College Park
849 reviews
4.3 km away
Hyatt Place Atlanta Airport North
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Our complimentary airport shuttle runs every 20 minutes to and from Ground Transportation at Hartsfield-Jackson International Airport (ATL), a half-mile from our full-service hotel. Downtown Atlanta and its major attractions are only 10 minutes away-including the new Georgia Aquarium; Turner Field, home of the Braves; and Atlantic Station, a new retail and entertainment district. The Georgia International Convention Center is two miles away. ... more   less 

Additional Information about Sheraton Atlanta Airport Hotel

Address: 1900 Sullivan Rd, Atlanta, GA 30337-5706
Region: United States > Georgia > Atlanta
Price Range: $169 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Atlanta Airport Hotel 3.5*
Number of rooms: 395
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Travelocity so you can book your Sheraton Atlanta Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#32 Family Hotel in Atlanta
#40 Business Hotel in Atlanta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Atlanta Airport Hotel staff and other travellers.
15 questions
Ask a question
Florida Keys, Florida
Madisonville, Tennessee

See all questions (15)

Questions? Get answers from Sheraton Atlanta Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I enjoyed watching the planes from the airport side of the room. A higher room would be better for this.”
 of 5 bubbles khill72, 14 Mar 2017 | Read review
“Be prepared for chilling customer service.”
 of 5 bubbles palekh, 4 Mar 2017 | Read review
“The club floor was just remodeled.”
 of 5 bubbles webstergroves, 3 Feb 2017 | Read review
“The SPG levels are preferable.”
 of 5 bubbles ForrestB3, 30 Dec 2016 | Read review
“avoid saturday nights”
  • Dirty and sticky armrests
 of 5 bubbles indib0b, 20 Dec 2016 | Read review
5 of 5