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Sheraton Atlanta Airport Hotel

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#58 of 172 Hotels in Atlanta
Certificate of Excellence
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Sheraton Atlanta Airport Hotel
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1,203 Reviews from our TripAdvisor Community

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Showing 1,167: English reviews
Canton, Ohio
Reviewed 30 September 2015

This is a fairly nice hotel and was clean and up to date. The front desk person by the name of Zachary was very helpful and also was quote friendly. I wish every hotel was like this one and the price was decent too.

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Helpful?
Thank Lori Y
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Lori Y: Thank you very much for your posting. We were so pleased to read that your overall stay at the Sheraton Atlanta Airport was nice. Zachary also appreciates your complimentary feedback very much. We hope to have the opportunity to welcome you back very soon.

Atlanta, Georgia
Reviewed 30 September 2015

My stay went very well, I was extremely impressed with Mariama, she was very helpful and nice. I stayed here over the weekend and checked in at night. She directed me to the on site restaurant/bar that was amazing! I will definitely stay again.

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Helpful?
Thank silverl20
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear silver120: Thank you so much for your posting and great feedback regarding Mariama who assisted during your stay. Also glad to read that you enjoyed dining in our restaurant/bar. We do look forward to welcoming you back to the Sheraton Atlanta Airport and appreciate your patronage very much.

Atlanta, Georgia
Reviewed 30 September 2015

My travels take me to many cities & hotels Worldwide, however, each visit to Sheraton Atlanta Airport Hotel...gets Better & BETTER ! ! Dedo & Zack at the Front Desk are Always AMAZING ! ! Helpful, Friendly, Efficient...and always: "a Warm Welcome" each time I return. My colleagues have noticed also. What a "Bright Spot" in our day, these two...

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Helpful?
Thank QualityTlvr
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

DearQualityTlvr: We greatly appreciate your posting very much! Both Dedo and Zachary were ecstatic to receive your very kind words and thank you! Our team’s main goal is to provide exceptional and consistent service to all our guests and we are so happy to read that Dedo and Zachary did just that. Your, and your colleagues’, ongoing patronage is high...

Reviewed 29 September 2015

I had to get a last minute Tux rental and I also had to pick up a package sent to me ℅ the Hotel and Michael T. At the front desk helped me get both of the things with a smile and great service. Highly recommend this hotel and Michael and his excellent service.

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Helpful?
Thank James S
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear James S: We thank you so much for your posting! So glad to also read that Michael and our Front Desk Team provided you with great service and a smile. We hope the event you attended went well and we look forward to your return visit.

Reviewed 29 September 2015

Flight was cancelled and the airline booked me at this hotel overnight. I was blown away by the outstanding service from the front desk staff and room service (Zachary and Ginger specifically!) I was not prepared for an overnight stay and Zachary helped collect toiletry items for me that I did not have. I also ordered to-go from the in-hotel...

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Helpful?
Thank Laura P
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear LauraP: Thank you very much for your posting and for your wonderful feedback regarding the friendly overall service you received from Zachary, Ginger and the staff members you came in contact with. We hope your flight to your destination was just as nice and stress-free. Please keep us in mind for future stays; we would greatly appreciate it!

Sioux Falls, South Dakota
Reviewed 29 September 2015 via mobile

I have never stayed at this hotel before and was pleasantly surprised with the friendliness and professionalism of the staff. Zack at the front counter is AWESOME! He really knows how to take care of guests and make them feel comfortable and take care of their needs. With employees like Zack, I will be back.

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Helpful?
Thank john l
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear JohnI: We thank you so much for your posting and are very pleased to read that Zachary provided you with awesome guest hospitality and made you feel comfortable at the Sheraton Atlanta Airport. Our number one goal is to deliver consistent excellent guest satisfaction and our associates, like Zachary, do just that. We look forward to welcoming you back...

Atlanta, Georgia
Reviewed 28 September 2015

I come into hotel all 3 guys at counter are very busy with other guess getting room until a lady that was in line in front of me started to get very impatient to check out, Mr. Zachary immediately finish up his check in and got her right out to make her flight, Then Mr. Zachary got my guess and...

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Helpful?
Thank JJ J
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear JJ J: Thank you so much for your posting. We are so glad to hear that Zachary provided you with professional and quick service and he was elated to receive your compliments. We also appreciate it very much that you have added the Sheraton Atlanta Airport to the top of your list of hotels to stay at, and we,...

Los Angeles, California
Reviewed 28 September 2015

Zachary is a lifesaver. I was supposed to be staying at another hotel and due to overbooking was unable to. Came here without a reservation and Zachary was able to book me a great room without hesitation. So friendly and helpful!!! A+++++++ Thank you again!!!

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Helpful?
Thank regan_hooper
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear regan-hooper: We thank you for your posting. Zachary also appreciates your excellent A+++++++ rating! He and our staff alway ensure that our guests are given the best Southern Hospitality we are known for and proud of. Zachary was also thrilled to have provided you with a great room at the Sheraton Atlanta Airport. We look forward to welcoming you...

Reviewed 28 September 2015 via mobile

A group of friends and I stayed here during our trip to Atlanta for TomorrowWorld. We were extremely blessed to be assisted by Mike Thompson up at the front desk. He was exceptionally helpful. Highly recommended this hotel for the great staff!

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Helpful?
Thank Quynh N
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Quynh N: Thanks for your posting and for staying with us. Michael appreciates your exceptional feedback. We also thank you for your recommendation of the Sheraton Atlanta Airport. We hope you and your friends enjoyed TomorrowWorld and look forward to your return visit.

Miami
Reviewed 28 September 2015

I always have a great experience staying at this hotel. I’ve been staying here for 10 years now and I will continue to do so. The rooms are always clean and the service is always excellent. Special thanks to Dedo who helps me with reservations whenever I need help. Thanks to all the staff and I look forward to seeing...

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Helpful?
1Thank Panoch1s
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Panoch1s: Thank you so much for your posting and wonderful feedback regarding your great overall stay at the Sheraton Atlanta Airport! Dedo is always ready to assist you whenever you need it and appreciates your compliments. We greatly value your ongoing patronage and look forward to your return visit.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Our complimentary airport shuttle runs every 20 minutes to and from Ground Transportation at Hartsfield-Jackson International Airport (ATL), a half-mile from our full-service hotel. Downtown Atlanta and its major attractions are only 10 minutes away-including the new Georgia Aquarium; Turner Field, home of the Braves; and Atlantic Station, a new retail and entertainment district. The Georgia International Convention Center is two miles away. ... more   less 

Additional Information about Sheraton Atlanta Airport Hotel

Address: 1900 Sullivan Rd, Atlanta, GA 30337-5706
Region: United States > Georgia > Atlanta
Price Range: $171 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Atlanta Airport Hotel 3.5*
Number of rooms: 395
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#32 Family Hotel in Atlanta
#40 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Atlanta Airport Hotel staff and other travellers.
15 questions
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Florida Keys, Florida
Madisonville, Tennessee

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Questions? Get answers from Sheraton Atlanta Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I enjoyed watching the planes from the airport side of the room. A higher room would be better for this.”
 of 5 bubbles khill72, 14 Mar 2017 | Read review
“Be prepared for chilling customer service.”
 of 5 bubbles palekh, 4 Mar 2017 | Read review
“The club floor was just remodeled.”
 of 5 bubbles webstergroves, 3 Feb 2017 | Read review
“The SPG levels are preferable.”
 of 5 bubbles ForrestB3, 30 Dec 2016 | Read review
“avoid saturday nights”
  • Dirty and sticky armrests
 of 5 bubbles indib0b, 20 Dec 2016 | Read review
5 of 5