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Extended Stay America - Atlanta - Vinings

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Extended Stay America - Atlanta - Vinings
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65 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Atlanta, Georgia
1 review
Reviewed 6 days ago NEW

The lodging experience was very good. The hotel staff at this location is great. The manager (Nesia) and assistant manager (Tony) are very professional and provide excellent customer service. They are extremely courteous, professional, and welcoming. Their leadership and professionalism is exemplified through their front desk attendants ... Rio and Shamari. These young men are courteous, genuine, and polite. Although... More 

Helpful?
Thank Traveling-Engr_KN
Level Contributor
3 reviews
Reviewed 17 October 2016 via mobile

We arrived with a 10 lb. dog, Tony greeted us at the front desk with dog treats & liked our dog. When I took the dog out late afternoon/ early evening, I was stopped by a different front desk person & asked if I had ever stayed in this hotel. I said, no & he told me I was going... More 

Helpful?
Thank Elaine A
Manager_11525, Manager at Extended Stay America - Atlanta - Vinings, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that the staff other than Tony did not exceed your expectations. We all consider pets as family members and the staff should have been friendlier when informing you of our policy. As the general manager, I can assure you that I have... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 July 2016 via mobile

We booked this hotel on Priceline as an express deal. We left 20 minutes after checking in because it smelt horrible, the room was dirty, and the bed was awful. The guy at the front desk was nice when we checked in, and did run after us when we dropped the keys back off. He was the only thing nice... More 

Helpful?
Thank Carley L
Manager_11525, Manager at Extended Stay America - Atlanta - Vinings, responded to this review

Your review for our hotel was recently brought to my attention. The cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have met with our housekeeping staff to ensure your experience is not repeated. I would be happy to speak with you further. If you would... More 

Knoxville, Tennessee
Level Contributor
130 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 16 July 2016 via mobile

Our first experience with an Extended Stay was in Orlando during Spring Break where we had been bumped (very bad position to be in w kids). ESA you're persistent in wanting to make it up to us and gave us a voucher for a comp stay. My husband booked our stay at this hotel. I must say given our last... More 

Helpful?
Thank travelingmom5255
Manager_11525, Manager at Extended Stay America - Atlanta - Vinings, responded to this review

Thank you for taking the time to write a review of our hotel. I am so glad to hear that you enjoyed both our hotel and our staff during your visit. I'm so happy to know that you found your room to be spacious and comfortable. Thank you for staying with us and we hope to have the opportunity to... More 

1 review
Reviewed 12 July 2016

Don't waist your money staying at this hotel. Not clean, I had to clean the vents from the AC. The kitchen utensils had a hair, the flimsy blanket had a big whole. The overall room was not totally clean. When my husband and I travel, we like to have a kitchen to make some of our meals but we really... More 

Helpful?
Thank Steve K
Manager_11525, Manager at Extended Stay America - Atlanta - Vinings, responded to this review

Thank you for taking the time to write about your stay at our hotel. Let me begin by apologizing for the experience you had.The housekeeping issues you described are unacceptable, and I sincerely apologize for your experience. I have talked to the staff about these cleanliness issues and I can assure you that we will be doing further coaching and... More 

Cleveland, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2016

We were visiting our daughter in Atlanta. Extended Stay - Vinings was very convenient to her location. The hotel itself is in a great location, there is a bagel place, mexican fast food, and a great local bar (Padriac's) with some exceptional food within a 2 minute walk across the parking lot. Across the street is a grocery store. Our... More 

Helpful?
Thank hockeymedic
Manager_11525, Manager at Extended Stay America - Atlanta - Vinings, responded to this review

I want to thank you for taking the time to post a review of your stay. It is satisfying to read how your stay with us was an excellent one. From the room to the customer service provided by our professional staff was to your liking. I'm glad to hear it. Thank you for choosing Extended Stay Hotels. We hope... More 

Shelby, North Carolina
1 review
Reviewed 17 June 2016

The hotel was in a great spot for convenient trips back and forth to the Galleria. Not too close and not too far out. The hotel is pet friendly so I am happy about that. The pet area at the back of the area is lit at night for safety but it's a little dirty. The rooms were neatly appointed... More 

Helpful?
Thank maeyami
Fowlerville, Michigan
2 reviews
Reviewed 24 May 2016

Right from the start "RIO" at the front desk was the best, very helpful, kind, friendly, and sympathetic to our a terrible ordeal we just went through at another local hotel that ending up with the police and someone stealing my debit card information. He let us look at the rooms before we made a reservation! The rooms were clean... More 

Helpful?
Thank shraderfam
Chocowinity, North Carolina
Level Contributor
3 reviews
3 hotel reviews
Reviewed 19 May 2016 via mobile

I stayed here for 7 weeks while working in the area. The hotel was clean inside and out and the staff was friendly and helpful. Tony did a great job making sure my stay was easy. The laundry room was clean and not busy, but a little pricey. The only cons were that the one time a week my room... More 

Helpful?
Thank pipeman08
Indianapolis, Indiana, United States
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 May 2016

It was nice when you walk in, has a musty smell in the hallways. The rooms are on the little size but okay for one night. It has a fridge and a stove. Dishes and pots and pans are provided if you ask for them along with a coffee maker and toaster. To my way of thinking those should already... More 

Helpful?
Thank Michael H
Manager_11525, General Manager at Extended Stay America - Atlanta - Vinings, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the housekeeping issues you experienced. To ensure that a situation like yours doesn't happen again, I will retrain our housekeeping staff and make sure we are thoroughly inspecting rooms prior to guest arrivals. Still, I am glad to read that... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Atlanta - Vinings

Address: 2474 Cumberland Pkwy SE, Atlanta, GA 30339-4502 (Formerly Extended Stay Deluxe)
Region: United States > Georgia > Atlanta
Price Range: $139 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Atlanta - Vinings 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Extended Stay Atlanta
Atlanta Extended Stay
Hotel Style:
#74 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Atlanta - Vinings staff and other travellers.
3 questions
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Mullingar, Westmeath, Ireland
over a year ago

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Questions? Get answers from Extended Stay America - Atlanta - Vinings staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 203 was quiet.”
 of 5 bubbles T367BSstevek, 12 Jul 2016 | Read review
“Great location!”
 of 5 bubbles shraderfam, 24 May 2016 | Read review
“We only stayed in one room the Queen with a pull out couch, It was decent.”
 of 5 bubbles anthonyn681, 19 Oct 2015 | Read review
“Ask for quieter floor”
 of 5 bubbles J7303EHsusanl, 2 Sep 2015 | Read review
“Try to get a room on the 4th floor,not a noisy hotel, but less traffic noise”
 of 5 bubbles mariak140, 13 Aug 2015 | Read review
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