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Hilton Garden Inn Atlanta Downtown

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#40 of 177 Hotels in Atlanta
Certificate of Excellence
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Hilton Garden Inn Atlanta Downtown
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1,408 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Atlanta Downtown
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Showing 1,367: English reviews
Jonesboro, Arkansas
Reviewed 1 week ago

If you choose to or have to stay at this hotel, don't stay in any rooms on the 2nd floor--the beds are extremely saggy--the faucet in my room leaked heavily and the TV picture had lines up and down it (and the TV screens in general are quite small). When I asked for another room, they moved me to the...

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Helpful?
Thank Dixie K
Management response:

I am very sorry to hear that you did not enjoy your stay with us. It is rare that we have a guest that does not enjoy their time with us. I can understand your frustration with issues in your room but assure you that such is not indicative of our hotel as noted in most reviews. I regret you...

Morgantown, West Virginia
Reviewed 1 week ago

Didn't clean our room or our co-workers room. We complained and it still didn't happen. The next day the only thing they did was bring more towels and make the bed. They did comp one night out of the 4.

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Helpful?
Thank katherine241
Paris S, Assistant General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Greetings I want to thank you for your feedback in regards to your recent stay with us. Our team works very hard to exceed the expectations of our guests every day whether it be through service or accommodations. Please accept my sincere apologies for falling short during your stay. If time permits, please feel free to contact me directly to...

Greater London, United Kingdom
Reviewed 2 weeks ago

Staff very polite and friendly and very helpful. The room was a good size and nicely furnished. Beds very comfortable, good selection of tv channels and films. Nice selection of coffee and tea. Also a microwave in the room. Free internet access close to starbucks, aquarium, Coca Cola world and the conference centres

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Helpful?
Thank Sue R
Paris S, Assistant General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Greetings, Thank you so much for taking the time to share your experience at the Hilton Garden Inn Atlanta Downtown. We are thrilled that our staff took such great care of you and that you enjoyed the hotel's location and facilities. We can’t wait to host you as our guest again in the near future. Cheers!

Wilmington, Delaware
Reviewed 2 weeks ago

While the arrival went smoothly, that cannot be said for the rest of the stay. The location across fro, the Georgia Aquarium and World of Coca-Cola is amazing, but other than that, I wouldn't stay here again. No housekeeping one day, nothing done to resolve issues such as a non-working phone or lack of towels until 2 hours later.

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Helpful?
1Thank Jennifer C
Paris S, Assistant General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Greetings I want to thank you for your feedback in regards to your recent stay with us. Our team works very hard to exceed the expectations of our guests every day whether it be through service or accommodations. Please accept my sincere apologies for falling short during your stay. If time permits, please feel free to contact me directly to...

Sugar Land, Texas
Reviewed 2 weeks ago

I was booked to be at the Hilton Garden Inn, Downtown Atlanta, from Wednesday, 11/16/2016 to Sunday, 11/20/2016. I am a children's book author, and decided to go early for a convention so that I could have a few days to write before the convention began, on Friday. On Thursday evening, while out with my friends for dinner, my hotel...

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Helpful?
1Thank Crystal A
Paris S, Assistant General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Greetings Crystal, The hotel takes matters of security very seriously, as we value our guests. The hotel has conducted an investigation and if you have any additional questions certainly contact myself or the hotel's General Manager directly. Paris Strapp, Assistant General Manager

Wildwood
Reviewed 2 weeks ago

Clean hotel. Nothing fancy, but nothing missing. Close to bars, restaurants and Starbucks. Staff was very helpful and had the right information at the right time. Able to recommend good bars and restaurants. Very accommodating.

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Helpful?
Thank Jane H
Paris S, Assistant General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Greetings, Thank you so much for taking the time to share your experience at the Hilton Garden Inn Atlanta Downtown. We are thrilled that you enjoyed the hotel's accomadtions and location. We can’t wait to host you as our guest again in the near future. Cheers!

Williamsburg,
Reviewed 2 weeks ago

My Girl Scout troop stayed here for a weekend stay to visit Atlanta. The rooms were comfortable, clean and the staff friendly. The All You Can Eat Breakfast was very good. The girls were able to find something to eat and were able to take fruit or muffins with them to snack on as we had full days planned for...

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Helpful?
Thank Belinda W
Paris S, Assistant General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Greetings, Thank you so much for taking the time to share your experience at the Hilton Garden Inn Atlanta Downtown. We are thrilled that our staff took such great care of you and that you enjoyed the hotel's location and facilities. We can’t wait to host you as our guest again in the near future. Cheers!

South Pasadena, California
Reviewed 3 weeks ago

Hotel front desk verified that contractors were indeed installing carpets that early and asked them to minimize the noise instead of having them start later. Front desk only extended an hour later checkout at 12noon when we asked for a later checkout so that my family and U could sleep in a little as we were woken up and kept...

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Helpful?
Thank surfpange
Paris S, Assistant General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Greetings, I want to thank you for your feedback in regards to your recent stay with us. Our team works very hard to exceed the expectations of our guests every day whether it be through service or accommodations. Please accept my sincere apologies for falling short during your stay. If time permits, please feel free to contact me directly to...

Lemont, Illinois
Reviewed 3 weeks ago

Rooms are needed to be remodeled mold in the bathroom carpet in bad shape. Rooms have a bad smell just very dated and in bad shape beds are average at best sinks did not drain bathroom mold need to be

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Helpful?
Thank Joseph A F
Paris S, Assistant General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Greetings I want to thank you for your feedback in regards to your recent stay with us. Our team works very hard to exceed the expectations of our guests every day whether it be through service or accommodations. Please accept my sincere apologies for falling short during your stay. If time permits, please feel free to contact me directly to...

Yorkville
Reviewed 3 weeks ago

This is a great hotel in downtown area. What sets it apart is the amazing breakfast experience. Food quality and selection is superb. The wait staff is the best I've ever seen, seriously. The manager and his crew are the best!

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Helpful?
Thank Clay H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Contemporary interior design with stunning aquatic murals in the hotel's guest room corridors. Enjoy our many services and features such as complimentary weekday USA Today, complimentary wireless high-speed Internet access throughout the hotel, Pavilion Pantry sundry and convenience mart, complimentary business center, in-room dining, valet service, ADA accommodations, safety deposit boxes, in-room safes, self and valet parking.Heated indoor and outdoor pool, game room, laundry room. ... more   less 

Additional Information about Hilton Garden Inn Atlanta Downtown

Address: 275 Baker St NW, Atlanta, GA 30313-1801
Region: United States > Georgia > Atlanta
Price Range: $172 - $592 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Atlanta Downtown 3.5*
Number of rooms: 242
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Cheap Tickets, Odigeo and Travelocity so you can book your Hilton Garden Inn Atlanta Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Atlanta Downtown Hotel Atlanta
Hilton Atlanta
Atlanta Hilton
Hotel Style:
#30 Family Hotel in Atlanta
#40 Romantic Hotel in Atlanta
#47 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Atlanta Downtown staff and other travellers.
27 questions
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Orlando, Florida
Hudson Falls, New York
Lawrenceville, GA
Orlando, Florida

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Questions? Get answers from Hilton Garden Inn Atlanta Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher floors are apparently better.”
 of 5 bubbles probalb2016, 2 Nov 2016 | Read review
“across the street from the Georgia Aquarium and close to World of Coca-Cola and Centennial Park.. leave your car and get in your steps”
 of 5 bubbles T1417OOsusanw, 1 Nov 2016 | Read review
“All the room shoul dod well, great views of downtown in the middle of downtown,”
 of 5 bubbles V1915AMdavidf, 31 Oct 2016 | Read review
“Better view at higher level. Rooms facing the Georgia Aquarium are popular chiices”
 of 5 bubbles weekender714, 24 Oct 2016 | Read review
“I had a room that overlooked the pool and had a view of the ferris wheel in the park, being lit at night made it so nice.”
 of 5 bubbles carries974, 12 Oct 2016 | Read review
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