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Grand Hyatt Atlanta in Buckhead

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#15 of 172 Hotels in Atlanta
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GreenLeadersPlatinum level
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Grand Hyatt Atlanta in Buckhead
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1,721 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt Atlanta in Buckhead
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Showing 1,663: English reviews
Atlanta, United States
Reviewed 25 January 2016

Couldn't sleep because of sneezing. There was dust on the bed, the lamp, even the socket the lamp was plugged in to. And... the ridiculously loud moaning. I would suggest investing in sound proofing the walls.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jasmine H
GrandHyattBuckhead, Front Office Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thank you for your review. Please know that our Housekeeping team does a thorough job when assigned to each guest room. We will be sure to share your experience with the team to ensure all corners of the room are inspected and in great shape. We hope you will visit again, soon. --Lisa Mathieu, Dir. of Operations

Atlanta, United States
Reviewed 24 January 2016

I could not connect to wifi. The check out clerk comped my room upgrade without asking. That is what I call employee empowerment to correct a problem. Especially as I didn't even ask for anything. abc

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Helpful?
Thank Sandra K
GrandHyattBuckhead, Front Office Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thanks for choosing Grand Hyatt Atlanta and we're beyond pleased to hear that our empowered staff was able to provide you with a wonderful experience. We are all about making each guest feel comfortable throughout their stay, and it's great to hear this was true for your stay. Come back soon. --Lisa Mathieu, Dir. of Operations

Reviewed 22 January 2016

Visited the Hyatt Grand Hotel in Buckhead for two days of business meetings. The hotel is convenient to many restaurants- in fact we walked to Bones the first night. The meeting room was good sized and the meals that were excellent. The bar area is adequate and it is adjacent to a picturesque outdoor patio with a gorgeous waterfall and...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Bhays670
GrandHyattBuckhead, Front Office Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Wow. We truly appreciate you taking the time to inform us (and others) about your recent stay at Grand Hyatt Atlanta in Buckhead. As you mentioned, our property is conveniently located in the Buckhead neighborhood and within walking distance to numerous restaurants, bar and luxury shopping. At the property, we provide delicious banquet amenities as well as full-service dining option...

Lexington, United States
Reviewed 20 January 2016

I love the location and the staff at this hotel. They make you feel at home. The hotel is really nice, but some of the rooms show a little wear and tear. The Staff makes up for any issues with the room.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Stephanie B
GrandHyattBuckhead, Front Office Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thank you for staying with us and for your kind words about our staff. Everyone on our team works diligently to provide comfortable and hospitable service to every guest. Glad you experience our stellar customer service throughout your stay. We look forward to your return and thank you for your recommendation. --Lisa Mathieu, Dir. of Operations

Ashburn, United States
Reviewed 20 January 2016

We keep coming back to this hotel at least twice a year for our business trips. If I'm ever able to get my family down there for a vacation, we will be staying there! Can't beat the service or room quality!

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Helpful?
Thank Jennifer M
GrandHyattBuckhead, Front Office Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

It's always a pleasure having you with us during your business travels. We would love to see the whole family down here for a great Atlanta getaway! Our team strives to provide top notch service to all guests, and we are pleased you have encountered this on every occasion. Come back soon and we hope to see the family, too!...

aurora, United States
Reviewed 19 January 2016

We have stayed many times in the past 10 years at this hotel. We have always stayed in the Buckhead area of Atlanta, GA. After several stays as various hotels, I still think this hotel is a great place to stay whether here on a business, or family vacation.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Lynn M
GrandHyattBuckhead, Front Office Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Wow. Thank you for your kind words and for continuing to return to our lovely hotel for an unforgettable stay. We take great pride in our location, amenities and staff and are pleased we can share it all with our guests. Come back soon! --Lisa Mathieu, Dir. of Operations

Houston, United States
Reviewed 18 January 2016

I have stayed in the Grand Hyatt on three separate occasions and the I have enjoyed every stay. The staff are incredibly kind and helpful. I love how close the hotel is to a variety of amazing Atlanta restaurants. My room and the service provided have always been top-notch. This particular Hyatt is the reason I joined their gold passport...

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Thank Kamilah C
Glasgow, United Kingdom
Reviewed 18 January 2016

Lovely hotel, really nice communal areas, huge rooms and great amenities. Within walking distance of the mall and lots of restaurants. The bar area was excellent, nice food for both breakfast and dinner. Will definitely revisit Grand Hyatt Buckhead!

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2Thank hungrym0nster1
GrandHyattBuckhead, Front Office Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Wow. Thanks for staying with us and allowing our team to show you a magical stay at Grand Hyatt Atlanta in Buckhead. As you mentioned, we are within walking distance to luxury shopping and award-winning restaurants. Glad you enjoyed exploring our wonderful neighborhood! You also enjoyed a lovely meal at our lobby bar, Onyx at the Grand. We look forward...

Coral Gables
Reviewed 17 January 2016

The Buckhead location near restaurants and shops had a calming ambience, good breakfast, and friendly staff made this business trip enjoyable. Rooms were quiet, large, pleasantly appointed and well worth the price range for this type of upscale hotel.

Review collected in partnership with Hyatt Hotels
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Thank Jerry S
Greensboro, North Carolina
Reviewed 15 January 2016 via mobile

Old hotel which they have tried to upkeep. Dirt on bathroom walls a turnoff. No complimentary newspapers or coffee in lobby. Coffee maker in room has not been updated and was dirty. Staff unfriendly and not engaging. No one smiles here. They avoid guests. Always a couple of employees near concierge desk and after 3 nights stay, not one of...

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Helpful?
Thank originaltravelgirl
GrandHyattBuckhead, Front Office Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thank you for staying with us. We do regret to hear your recent stay at Grand Hyatt Atlanta did not meet your expectations, nor our standards. We are a proud Hyatt hotel and strive to provide unforgettable service, matched with genuine hospitality and customer service. We hope during your next trip you will allow our team to again welcome you...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
A tranquil retreat within a vibrant urban setting. ... more   less 

Additional Information about Grand Hyatt Atlanta in Buckhead

Address: 3300 Peachtree Road Northeast, Atlanta, GA 30305
Region: United States > Georgia > Atlanta > Buckhead
Price Range: $211 - $531 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt Atlanta in Buckhead 4*
Number of rooms: 438
Reservation Options:
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Also Known As:
Grand Hyatt Atlanta In Buckhead Hotel Atlanta
Hyatt Atlanta In Buckhead
Grand Hyatt Buckhead
Atlanta Hyatt
Hotel Style:
#1 Green Hotel in Atlanta
#4 Romantic Hotel in Atlanta
#9 Luxury Hotel in Atlanta
#13 Business Hotel in Atlanta
#16 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Atlanta in Buckhead staff and other travellers.
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Questions? Get answers from Grand Hyatt Atlanta in Buckhead staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are nice to me”
 of 5 bubbles wattonyam, 23 Feb 2017 | Read review
“High floors above flags are amazing. Check with front desk for list of restaurants. Some are closed so call, arrange shuttle at front desk.”
 of 5 bubbles popefriedman, 9 Feb 2017 | Read review
“The higher the better, get a corner if you can't get a suite.”
 of 5 bubbles joeyjoegraham, 4 Jan 2017 | Read review
“higher floor”
 of 5 bubbles ajsue, 2 Jan 2017 | Read review
“don't know”
 of 5 bubbles jstrohbehn, 14 Dec 2016 | Read review
5 of 5