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Grand Hyatt Atlanta in Buckhead

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#16 of 172 Hotels in Atlanta
Certificate of Excellence
GreenLeadersPlatinum level
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Grand Hyatt Atlanta in Buckhead
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1,660 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt Atlanta in Buckhead
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Showing 1,603: English reviews
London, United Kingdom
Reviewed 8 November 2015

My overall impression of my two night weekend stay at this hotel was that they were hopelessly understaffed or perhaps that should be under-prepared for the number of guests. I arrived at 5.10pm to check-in but was told my room was not yet ready. I was asked to wait in the Library and that I would be phoned as soon...

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Helpful?
Thank chrisklopper
GrandHyattBuckhead, Guest Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thank you for taking the time to let us know about your recent stay with us. We regret to hear that your recent stay did not meet your expectations, nor our standards of service and quality. Please know that our team is trained to the highest of level of service and hospitality. We appreciate your review and will be certain...

San Diego, U.S. Virgin Islands
Reviewed 7 November 2015

I stayed 2 nights. The bed was very comfortable and the staff was very friendly and knowledgable. I had an issue with my key when I first arrived. In addition to fixing the problem right away, I was offered an upgrade for my trouble. Fantastic customer service!

Review collected in partnership with Hyatt Hotels
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Thank Sunny G
Atlanta, United States
Reviewed 6 November 2015

My stay was for business purposes. This is an upscale property in the Buckhead area and the service was exceptional. I had lunch in the dining room, and the food was wonderful. I would definitely stay here again.

Review collected in partnership with Hyatt Hotels
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Thank Chelisa B
Reviewed 4 November 2015

Have stayed at other Buckhead properties: Wish I had discovered this one sooner. Excellent staff, handsome property, great location, good F&B. Looking forward to return visit to Atlanta and Grand Hyatt Buckhead.

Review collected in partnership with Hyatt Hotels
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Thank HonestReviewsDallas
GrandHyattBuckhead, Guest Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

We're so happy you found us and find such a delight in staying at our property during your Atlanta travels. We look forward to being your go-to hotel and we will welcome you back, soon. --Lisa Mathieu, Dir. of Operations

Miramar, United States
Reviewed 3 November 2015

We attended a wedding at this hotel and we stayed here during the weekend. Everything was great from check in to check out. We used the complimentary shuttle service while there, it was quick and easy and the driver was great too.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Kiran H
GrandHyattBuckhead, Guest Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thanks for staying with us! We're glad we could provide comfortable accommodations during your weekend of wedding celebrations. As you mentioned, we do provide a complimentary car service within a 2 mi. radius of the hotel. Glad you took advantage of our amenities! Come back and stay with us again, soon. --Lisa Mathieu, Dir. of Operations

North Conway
Reviewed 3 November 2015

4 night stay for a conference, attention to detail and courteous staff everywhere. The room was spotless and made up perfectly every afternoon. Good amenities. A central location for shopping and restaurants all within walking distance. Nothing to complain about at all, a very pleasant stay

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Helpful?
Thank Arthur D
GrandHyattBuckhead, Guest Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thanks for staying with us and we're glad you enjoyed the accommodations, central location and friendly staff at our property. As you mentioned, we are within walking distance or a complimentary Grand Hyatt shuttle drive away from luxury shopping and award-winning restaurants. We look forward to your return. --Lisa Mathieu, Dir. of Operations

Edinburgh, United Kingdom
Reviewed 3 November 2015 via mobile

Stayed here for 2 nights. My room wasn't ready but I did arrive an hour early. I could have got a lower level room but I wanted my requested high floor. I pre-checked in and the receptionist (can't remember her name but she was excellent) said they would call when the room was ready. Well, I didn't have to wait...

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Helpful?
Thank Broonaldo
GrandHyattBuckhead, Guest Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thank you for staying with us during your travels to Atlanta. Our central Buckhead location provides guests with a short commute to luxury shopping, award-winning dining and more. The guest rooms at Grand Hyatt Atlanta are modern, spacious and well-appointed. All guest rooms and public spaces provide complimentary WiFi for guests to stay connected during their travels. Glad you enjoyed...

Mumbai (Bombay), India
Reviewed 2 November 2015 via mobile

Awesome hotel in Atlanta stayed there for 3 nights for business. Very good hotel, staff and facilities. Bed is very comfortable and room features and facilities are very good it's a hyatt so have to be good. Staff was friendly and always smiling and willing to assist. It's these small things that make you a five star keep up the...

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Helpful?
Thank mk5705
GrandHyattBuckhead, Guest Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

It was a pleasure having you with us, and we're glad you enjoyed your accommodations and amenities. As a Hyatt property, we take pride in our product and the service we provide guests. Glad you find Grand Hyatt Atlanta to be a great location when staying in the city. Come back again, soon! --Lisa Mathieu, Dir. of Operations

ATL, GA
Reviewed 1 November 2015

We stayed here for my birthday in the city. We got a club level room (floors 23 and higher). This gave us access to the club room which is kind of like the sky club for delta frequent fliers. The hotel is nice with great service and conveniently located in the heart of Buckhead. You have to pay for parking...

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Helpful?
Thank ALBAtl_Ga
GrandHyattBuckhead, Guest Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Happy birthday! And thank you for choosing Grand Hyatt Atlanta for your special celebration. You enjoyed access to our Grand Club, which provides WiFi, extra lounging room, plus drinks and snacks throughout the day. We're happy you found this amenity to be of such great value. As you mentioned, we do provide guests with two parking options: valet and self-parking....

Pittsburgh,, United States
Reviewed 1 November 2015

look elsewhere for a well run hotel as this one has seen better days,,,,,,,it has the look of something worth the value, but not so much,,,,,the staff is very inconsistent as is the service. i am a diamond member but i stay elsewhere if my company allowed it,,,,,,

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Zachary W
GrandHyattBuckhead, Guest Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

We regret to hear that your recent experience at Grand Hyatt Atlanta did not meet your expectations, nor our standards. Please know that our well-trained staff strives to provide top-notch service to every guest who stays with us. You are part of our Hyatt family and have provided great loyalty to our brand through your Gold Passport membership — and...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
A tranquil retreat within a vibrant urban setting. ... more   less 

Additional Information about Grand Hyatt Atlanta in Buckhead

Address: 3300 Peachtree Rd NE, Atlanta, GA 30305-2411
Region: United States > Georgia > Atlanta > Buckhead
Price Range: $212 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt Atlanta in Buckhead 4*
Number of rooms: 438
Reservation Options:
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Also Known As:
Grand Hyatt Atlanta In Buckhead Hotel Atlanta
Hyatt Atlanta In Buckhead
Grand Hyatt Buckhead
Atlanta Hyatt
Hotel Style:
#1 Green Hotel in Atlanta
#4 Romantic Hotel in Atlanta
#9 Luxury Hotel in Atlanta
#13 Business Hotel in Atlanta
#16 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Atlanta in Buckhead staff and other travellers.
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Questions? Get answers from Grand Hyatt Atlanta in Buckhead staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better, get a corner if you can't get a suite.”
 of 5 bubbles joeyjoegraham, 4 Jan 2017 | Read review
“higher floor”
 of 5 bubbles ajsue, 2 Jan 2017 | Read review
“don't know”
 of 5 bubbles jstrohbehn, 14 Dec 2016 | Read review
“The king rooms seem better than the queen or corner kings.”
 of 5 bubbles 595kimj, 14 Nov 2016 | Read review
“All rooms to us were good rooms.”
 of 5 bubbles dmrdar, 14 Nov 2016 | Read review
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