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Grand Hyatt Atlanta in Buckhead

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#15 of 172 Hotels in Atlanta
Certificate of Excellence
GreenLeadersPlatinum level
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Grand Hyatt Atlanta in Buckhead
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1,709 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt Atlanta in Buckhead
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Showing 1,651: English reviews
Palm Beach County, United States
Reviewed 13 November 2015

The Grand Hyatt is extremely convenient for my stay as it is next door to my place of business in Atlanta. Generally speaking, rooms, staff and amenities are as expected in a Grand Hyatt. It is a high quality hotel but not quite as lovely as the nearby Ritz Carlton.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Michele V
Winnipeg, Canada
Reviewed 13 November 2015

A nice hotel that is centrally located and not too big. Large, well appointed rooms and a good bathroom. They have many extra toiletries at no charge if you forget anything. The staff was professional and friendly. They provide a shuttle service to local attractions & shopping - just tip the driver. I was there for a conference and the...

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Helpful?
Thank LoriB42
GrandHyattBuckhead, Guest Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thank you for staying with us and we're pleased to hear you enjoyed the accommodations and amenities, including the complimentary hotel car service! Whether arriving by car or foot, our property is surrounded by award-winning restaurants, luxury shopping and more. Glad you enjoyed the conference food quality and options, plus the service provided in our lobby bar, Onyx at the...

Clinton, Ohio
Reviewed 12 November 2015

Great location. Easy to reach by metro from the airport. You can buy a round trip metro ticket inside airport ($6) and take it to Buckhead. Then it's a couple blocks walk or they can send a free shuttle from hotel. Hotel staff is wonderful. Hotel has everything you might need but you can also walk to many shops and...

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Helpful?
Thank wwsiwyg
GrandHyattBuckhead, Public Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

It was a pleasure having you stay with us at Grand Hyatt Atlanta in Buckhead. Our property is centrally located in the heart of Buckhead and we are conveniently located 2 blocks from the MARTA train station. As you mentioned, you can either walk from the train station, or our complimentary car service can pick you up! Glad you found...

Reviewed 11 November 2015

We drove into Atlanta on a rainy night and were amazed when the parking garage door opened and the Hyatt unveiled itself. Bell hops and valets anxiously awaited our arrival and were helpful at getting our car unpacked. We took the elevator to the lobby for a smooth check in process and then headed to our room. The room was...

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Helpful?
Thank WhyEatOut
GrandHyattBuckhead, Guest Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

It was a pleasure having you stay with us and we're glad you found Grand Hyatt Atlanta to be a safe haven from the rainy evening. From the moment you arrive at the hotel, our Valet team is ready to provide you with unforgettable service and a welcoming smile. Glad you found the room accommodations to make for a wonderful...

Brooklyn, New York
Reviewed 11 November 2015

I was very surprised/impressed with the corner king room. The room itself was decent sized with a comfortable bed and modern amenities. It was also great that room service was available late into the night, but a mini bar with snack items would be a nice addition. The bathroom was also a respectable size, even if the bath products were...

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Helpful?
Thank Brian S
GrandHyattBuckhead, Guest Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thank you for staying with us and we're pleased to hear you enjoyed the accommodations and amenities provided by our property. Our Corner King guest rooms are wonderful and provide ample space for guests to stretch out and lounge around in comfort. Regarding the service you received throughout your stay, we do regret to hear your expectations were not met....

costa mesa
Reviewed 10 November 2015

We stayed here for one night on a recent trip. The trip was for attending a funeral- so not the most fun reason. After delayed flights and missed connections, we finally arrived at the hotel at midnight. Nobody was at the front desk to help us check in. I called the front desk from the concierge desk and someone in...

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Helpful?
Thank Samantha279
GrandHyattBuckhead, Public Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thank you for staying with us, and we are sorry about your loss. During your stay with us, you mentioned our team provided caring and friendly service which brightened your day, and for that we are grateful. You experience our breakfast at Cassis, which is delicious! Our Executive Chef and culinary team are sure to provide fresh and local ingredients...

Houston, Texas, United States
Reviewed 10 November 2015

My entire experience from beginning to end was a pleasure. Everyone made us feel so welcome. They really made me feel special for my birthday. The staff were very attentive and paid attention to detail they not only made my husband and I feel welcome but also my family. I will definitely be returning in the near future.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Tiffany C
GrandHyattBuckhead, Guest Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Happy Belated Birthday! Thank you for staying with us and allowing our team to provide you with such a wonderful experience and memories. When you stay at Hyatt, you are more than just a guest — you're family! And that is exactly why we take every moment to ensure the entire group is satisfied and comfortable throughout the stay. Thanks...

North Carolina, United States
Reviewed 9 November 2015

I was at the Hyatt for a business conference and found it to be an excellent place. If you needed something to do around the hotel there were plenty of places within walking distance. Great place to hold a conference. The meeting facilities and catering were great.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Kerry J
GrandHyattBuckhead, Guest Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thank you for staying with us during your conference. Our hotel is located in the heart of Buckhead, and we are within walking distance to luxury shopping, award-winning dining and more! Glad you enjoyed the accommodations and we look forward to your return. --Lisa Mathieu, Dir. of Operations

London, United Kingdom
Reviewed 8 November 2015

My overall impression of my two night weekend stay at this hotel was that they were hopelessly understaffed or perhaps that should be under-prepared for the number of guests. I arrived at 5.10pm to check-in but was told my room was not yet ready. I was asked to wait in the Library and that I would be phoned as soon...

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Helpful?
Thank chrisklopper
GrandHyattBuckhead, Guest Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thank you for taking the time to let us know about your recent stay with us. We regret to hear that your recent stay did not meet your expectations, nor our standards of service and quality. Please know that our team is trained to the highest of level of service and hospitality. We appreciate your review and will be certain...

San Diego, U.S. Virgin Islands
Reviewed 7 November 2015

I stayed 2 nights. The bed was very comfortable and the staff was very friendly and knowledgable. I had an issue with my key when I first arrived. In addition to fixing the problem right away, I was offered an upgrade for my trouble. Fantastic customer service!

Review collected in partnership with Hyatt Hotels
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Thank Sunny G

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
A tranquil retreat within a vibrant urban setting. ... more   less 

Additional Information about Grand Hyatt Atlanta in Buckhead

Address: 3300 Peachtree Road Northeast, Atlanta, GA 30305
Region: United States > Georgia > Atlanta > Buckhead
Price Range: $211 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt Atlanta in Buckhead 4*
Number of rooms: 438
Reservation Options:
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Also Known As:
Grand Hyatt Atlanta In Buckhead Hotel Atlanta
Hyatt Atlanta In Buckhead
Grand Hyatt Buckhead
Atlanta Hyatt
Hotel Style:
#1 Green Hotel in Atlanta
#4 Romantic Hotel in Atlanta
#9 Luxury Hotel in Atlanta
#13 Business Hotel in Atlanta
#16 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Atlanta in Buckhead staff and other travellers.
14 questions
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Questions? Get answers from Grand Hyatt Atlanta in Buckhead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors above flags are amazing. Check with front desk for list of restaurants. Some are closed so call, arrange shuttle at front desk.”
 of 5 bubbles popefriedman, 9 Feb 2017 | Read review
“The higher the better, get a corner if you can't get a suite.”
 of 5 bubbles joeyjoegraham, 4 Jan 2017 | Read review
“higher floor”
 of 5 bubbles ajsue, 2 Jan 2017 | Read review
“don't know”
 of 5 bubbles jstrohbehn, 14 Dec 2016 | Read review
“The king rooms seem better than the queen or corner kings.”
 of 5 bubbles 595kimj, 14 Nov 2016 | Read review
5 of 5