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Sheraton Atlanta Hotel

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Traveller (489)
Room & Suite (193)
Pool & Beach (41)
Overview
  • Excellent54%
  • Very good28%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“the club lounge”(259 reviews)
“jerome smith”(98 reviews)
“retractable roof”(38 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Rooms
Apr. 30May 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,301)
There are newer reviews for Sheraton Atlanta Hotel
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3,165 results
Traveller rating
1,649
895
353
144
124
Traveller type
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LanguageEnglish
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1,649
895
353
144
124
Show reviews that mention
All reviewsthe club loungejerome smithretractable roofself parkingthird floorbell staffsouthern hospitalitygreat customer serviceindoor poolthe entire staffolympic parkgeorgia aquariumfandanglesshirleyconferencebellmandowntown
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771 - 775 of 3,165 reviews
Reviewed 29 May 2016 via mobile

The room was clean but has quite a small bathroom. It reminded me of a cruise room and bathroom. I loved being near the pool and being able to sit outside of our room to enjoy the view of the pool. It's neat how the...More

Thank fuentes04
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 31 May 2016

Thank you for your review. We are glad you were able to enjoy our top amenity, our year-round pool located in the Garden Courtyard featuring a retractable glass roof. We look forward to your next visit. Take care.

Reviewed 26 May 2016 via mobile

The hotel was ideally located to the training area that I was utilizing for business. However upon arriving, I learned that I could either valet or self Park. I chose to self Park however did not realize that the parking garage was nearly inaccessible to...More

1  Thank Angsp00
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 27 May 2016

Thank you for your comments. We value your feedback and can assure you, you are not alone in the frustration with our parking situation. We are currently researching a plan to improve our parking and your review doesn't go unnoticed during this process. Take care!

Reviewed 25 May 2016

The Sheraton Atlanta handled our large conference with aplomb. Check-in was smooth, our conference rooms were well-located and decently designed so that other rooms' noises did not bleed through much. The catering for our sit-down and buffet lunches was amazing -- healthy, colorful, well-prepared food...More

Thank ProfOrganizer
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 27 May 2016

Thank you for your review. Your feedback is extremely important and valuable to us. Your in-depth review opens up many doors of improvement for our hotel: parking, the new texting system, acknowledgement of SPG accounts and the notes in them, responsiveness of our staff. We...More

Reviewed 25 May 2016

I am a SPG member. I am also a frequent Sheraton guest. However, this was the WORST parking experience ever. I recently stayed here this past weekend and I almost was hit by a car because the parking is accessible only by a tunnel. I...More

Thank Candice H
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 27 May 2016

Thank you for your review. Your feedback is extremely valuable to us. We understand that our parking situation can get testy at times. We are currently exploring ways to improve the parking deck as well as the arrival process for guest. We can assure you,...More

Reviewed 24 May 2016

I was here for a weekend and I was impressed with the hotel and that it was in the center of everything. I really liked the pool area with the gorgeous courtyard which was very nice. I use hotel gyms when I travel and I...More

Thank Crystal G
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 27 May 2016

Thank you for your review. We value your input and are happy to learn you enjoyed the several amenities we offer, like our Garden Courtyard and 24/7 Fitness Center. We look forward to welcoming you back.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$153 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#25 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$153 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#25 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (489)
Room & Suite (193)
Pool & Beach (41)
Dining (38)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Meme64
19 January 2018|
AnswerShow all 3 answers
Response from SheratonATL_Downtown | Property representative |
We do offer a different range of breakfast outlets within the hotel. Our Collage does offer a breakfast buffet and a la carte menu. Our Deli is also open from 6 am with different pastries and juices for the on the go... More
1
Vote
Meme64
8 January 2018|
AnswerShow all 5 answers
Response from Tonya R | Reviewed this property |
Not that I saw when I was there
1
Vote
Mels49
26 December 2017|
AnswerShow all 10 answers
Response from Jfortney | Reviewed this property |
I don’t know if they do just call them
1
Vote
Room Tips
"Lower numbered rooms on any floor have a shorter walk. One bank of elevators. We stayed in 479 and walked..."
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"Only experience the South Tower, 12th floor (Club Floor), no noise problems"
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"Tower in main building is more convenient overall"
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"This is an excellent place for a conference"
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