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Sheraton Atlanta Hotel

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Traveller (499)
Room & Suite (193)
Pool & Beach (41)
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Overview
  • Excellent54%
  • Very good28%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“the club lounge”(259 reviews)
“jerome smith”(98 reviews)
“retractable roof”(38 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,316)
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3,179 results
Traveller rating
1,652
897
355
147
128
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LanguageEnglish
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1,652
897
355
147
128
Show reviews that mention
All reviewsthe club loungejerome smithretractable roofself parkingthird floorbell staffsouthern hospitalitygreat customer serviceindoor poolthe entire staffolympic parkgeorgia aquariumfandanglesshirleyconferencebellmandowntown
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801 - 805 of 3,179 reviews
Reviewed May 17, 2016 via mobile

I would like to personally thank concierges Mr. Maurice Simon and Ms. Kiki McCoy! Mr. Simon was very helpful providing directions and information about te area. He also helped me personally locate a sentimental token I left in our room and did not realize until...More

Thank Lara A
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded May 26, 2016

Thank you kindly for your positive words. We greatly appreciate the recognition of our fine concierge and their ability to have provide you with an effortless experience. Maurice and Kiki are masters of their concierge craft and we are grateful to have them. Thank you...More

Reviewed May 16, 2016 via mobile

I'd say we most enjoyed the pool area - nice to have a pool that can be covered if necessary, and the hot tub is under the roof but in an open area so can be enjoyed in all weather. Downtown is dense enough that...More

Thank Dan R
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded May 25, 2016

Thank you for your review. We apologize for the parking lot improvements that happened to be right outside your room, but are glad you still managed to sleep well. Thank you for all your comments and concerns. Take care.

Reviewed May 16, 2016

I want to give a special THANK YOU to the concierge, Maurice Simon. I had a family emergency back home in Virginia and needed to get to the airport ASAP. I didn't have time to wait for the hotel shuttle so Maurice found a drive...More

Thank La C
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded May 25, 2016

Thank you for sharing your story. We appreciate you recognizing Maurice, but we are more appreciative that he made your emergency his own, allowing you to attend to your family in a timely manner. We hope all is well, but would love to see you...More

Reviewed May 15, 2016 via mobile

Being in a town for only one night, it was great to find such a top notch hotel in a very convenient location with incredible service. All at a reasonable price. The front desk folks, especially Anisa, were exceptional. Great place to stay...

Thank bt0307
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded May 25, 2016

Thank you for your review. We are pleased to hear you had such an enjoyable experience due to our exceptional staff and convenient location. We look forward to your next visit.

Reviewed May 13, 2016 via mobile

So I got a great deal for a couple nights over Christmas break. The lobby is nice and the doorman and concierge we really nice. The location to downtown hotspots is excellent....even walking. My room was a corner room (don't remember #) it was huge,...More

Thank jordanna j
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded May 25, 2016

Thank you for your review. We appreciate your comments. Dealing with the business across the street is a consistent struggle and we are brainstorming ways to better deal with the noise. We appreciate your patience during your stay. Please do come back and stay with...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$127 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#26 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$127 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#26 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (499)
Room & Suite (193)
Pool & Beach (41)
Dining (38)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Meme64
January 19, 2018|
AnswerShow all 3 answers
Response from SheratonATL_Downtown | Property representative |
We do offer a different range of breakfast outlets within the hotel. Our Collage does offer a breakfast buffet and a la carte menu. Our Deli is also open from 6 am with different pastries and juices for the on the go... More
1
Vote
Meme64
January 8, 2018|
AnswerShow all 5 answers
Response from Tonya R | Reviewed this property |
Not that I saw when I was there
1
Vote
Mels49
December 26, 2017|
AnswerShow all 10 answers
Response from Jfortney | Reviewed this property |
I don’t know if they do just call them
1
Vote
Room Tips
"Higher floors have better views"
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"Lower numbered rooms on any floor have a shorter walk. One bank of elevators. We stayed in 479 and walked..."
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"Only experience the South Tower, 12th floor (Club Floor), no noise problems"
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"Tower in main building is more convenient overall"
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