We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sheraton Atlanta Hotel

Show Prices
#26 of 177 Hotels in Atlanta
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Sheraton Atlanta Hotel
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel"},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,837 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Atlanta Hotel
See the most recent reviews
Showing 2,724: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 May 2015

I checked in to the Sheraton Atlanta Hotel on May 5 and checked out on May 10. I experienced top notch customer service coupled with the greatest southern hospitality. Everyone was friendly, helpful, and went out of their way to help me with any of my requests during this stay. I want to salute Jerome Smith. He is the "MVP"... More 

Helpful?
1 Thank Netetia W
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for taking the time to share your experience with us. We are honored to have your recommendation to family and friends, but more so to have earned your repeat business. We appreciate the recognition of our hospitable staff, especially the spotlight on our Bell Captain, Jerome. It's these types of connections we strive for in our Sheraton Community.... More 

Davenport, Iowa
1 review
Reviewed 24 May 2015

The attendance (N'DEYE MAR) was extremely helpful and courteous during our recent hotel visit. She was very polite and had a professional manner about her. N'DEYE is an valuable asset to your organization.

Helpful?
Thank ebbvestokes
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for sharing your interaction with N'Deye Mar in the Sheraton Club Lounge. We are pleased her attentiveness to your needs helped make your experience 5-stars. We will make sure her efforts are applauded. Thank you again for your review and choosing us as your home away from home. Take care. Hope to have you back soon. More 

Level Contributor
113 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 May 2015 via mobile

Stayed 2 nights. Utilized the Deli, Restaurant, Bar, and Grand Ballroom for meetings. We enjoyed our stay. The service was excellent on all levels. Rooms are well done with a very very comfortable bed and good size flat screen TV. Restaurant, Bar, Deli, and meeting rooms are on 3rd floor. I was roomed on the 3rd floor which made everything... More 

Helpful?
1 Thank Cheesestick
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Looks like you got a lot in for only 2 nights! Thank you for sharing your recent experience, highlighting our excellent service. We appreciate the recommendation to fellow travelers for them to come and share in the enjoyment you did while staying with us. Thank you for the kind comments regarding our recent renovation. Our goal was to increase moral... More 

Sturgeon Bay
Level Contributor
260 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 24 May 2015

While the staff at this property is outstanding and very friendly and helpful, the rooms are lacking. This must be an old hotel, because the rooms are small and the bathrooms are teeny-tiny. The bathrooms just barely fit one person. My room was on the 4th floor facing the pool and was under a cement canopy of sorts that made... More 

Helpful?
Thank vanclaners
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for taking the time to share your concerns with us as it gives us the opportunity to improve in our areas of weakness as well as it helps us identify opportunities for improvement. We regret to hear that we were unable to provide you with a comfortable stay experience and have not met your expectations in regards to... More 

1 review
Reviewed 24 May 2015 via mobile

My Bellman for the week was Mr. Jerome Smith. He provided the best VIP service not only me, but all of the customers he interacted with! I attended a conference and had a lot on my plate. Mr. Smith ensured that I was taken care of. He made my stay most enjoyable as he greeted me every time he saw... More 

Helpful?
Thank Malay252
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for sharing the connection you made with our Bell Captain, Jerome as well as reviewing your overall stay. We will make sure Jerome knows his efforts to make your stay memorable didn't go unnoticed and it truly made an impact on your experience. We look forward to having you back to have another wonderful stay! More 

Durham, North Carolina
Level Contributor
3 reviews
Reviewed 22 May 2015

The hotel is clean. The service is excellent. During my stay, there was a problem with leaking from the HVAC in some of the hallways. It did not directly impact the guest rooms, but during the day, there was a large amount of banging above my room. I am assuming repairs were being made to the system. Other than this,... More 

Helpful?
Thank Paula B
2 reviews
Reviewed 20 May 2015 via mobile

I went to large conference here and there was no cell signal in the building. As soon as you walked outside you could get 5 bars. The hotel wanted to charge extra for WiFi access. This left a bad feeling with me and others. Hotel is decent but would be careful about hosting any business or conference event unless the... More 

Helpful?
Thank Faulk28
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We appreciate you expressing your concerns regarding our cell service in our conference space, so much as we did some research and found out that service is based on your carrier for your cell phone. AT&T gets excellent service in all areas for data and voice, Verizon gets good service in all areas for data... More 

Marietta, Georgia
1 review
Reviewed 19 May 2015

Jeffery is an awesome host! Anyone that can make an "I'm so cool" teenager smile, is the best thing since sliced bread! He was very friendly, approachable, informative, and just down right great!! I will recommend anyone to include the club experience on your next visit to the Sheraton!

Helpful?
Thank C J
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We appreciate the recognition of Jeffery, our Sheraton Club Lounge attendant. We love hearing about the connections our team members make during their stays. It seems Jeffery played a vital role in making your experience so memorable. We also thank you for sharing the perks of the Club Lounge and encouraging other travelers to upgrade... More 

Minneapolis, Minnesota
Level Contributor
3 reviews
3 hotel reviews
Reviewed 19 May 2015

The staff was amazing at this hotel! I couldn't believe how polite everyone that worked there was to not only me but to everyone that came through the door. Nice pool! Fast Check. Easy check out! Deli food was good for quick snack on the go!

Helpful?
Thank MinnesotaTraveler01
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We love hearing when guests have quick, efficient, and enjoyable stays. It was our pleasure to provide you with a fast and easy check-in/out process while surrounding you with polite, amazing team members. We look forward to warmly welcoming you back soon! More 

Wilmington, Delaware
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 17 May 2015

This visit to Atlanta I decided "No More" crazy stuck on the freeway time. I booked the Sheraton, which is right in the heart of the city, and took the MARTA train into town from the airport. The train has a stop only a couple of blocks from the hotel. The room was clean and comfortable. When you get there... More 

Helpful?
1 Thank Rich W
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for sharing your recent Sheraton Atlanta Experience. It was our pleasure to be the most convenient hotel and meet your needs professionally in a friendly manner. We appreciate the kind words about Jerome, our bell captain and our entire staff. These are the experiences we strive for and we thank you for telling fellow travelers about what we... More 

331 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (311)
Viewed
Pool/Beach Area (31)
Viewed
View from Room (18)
Viewed
Room/Suite (66)
Viewed
Bathroom (27)
Viewed
Hotel & Grounds (34)
Viewed
Dining (24)
Viewed
5:20
Videos (1)
Viewed
Other (110)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Dining (3)
Viewed
View from Room (2)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (3)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Atlanta hotels
Hyatt Regency Atlanta
#35 of 177 in Atlanta
3,120 reviews
Atlanta Marriott Marquis
#43 of 177 in Atlanta
659 reviews
Show Prices
Show Prices
Show Prices
Downtown
Hilton Atlanta
Hilton Atlanta
#93 of 177 in Atlanta
3,387 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more   less 

Additional Information about Sheraton Atlanta Hotel

Address: 165 Courtland Street NE, Atlanta, GA 30303
Region: United States > Georgia > Atlanta
Price Range: $133 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
Number of rooms: 763
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Hotels.com, Travelocity, Odigeo, Orbitz, Expedia and Jetsetter so you can book your Sheraton Atlanta Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#12 Business Hotel in Atlanta
#12 Luxury Hotel in Atlanta
#15 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Atlanta Hotel staff and other travellers.
38 questions
Ask a question

See all questions (38)

Questions? Get answers from Sheraton Atlanta Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Staff will lie to you to make you go away”
 of 5 bubbles travelinlady2014, 3 Dec 2016 | Read review
“My room was very comfortable loved the view 😀😀”
 of 5 bubbles W7085EUkevinj, 19 Nov 2016 | Read review
“Club Room is in the South Tower, 12th floor.”
 of 5 bubbles kec749, 15 Nov 2016 | Read review
“Get a room in the South tower since that is where the Sheraton Club is located”
 of 5 bubbles BillKountze, 14 Nov 2016 | Read review
“The rooms are clean and the staff is very friendly!”
 of 5 bubbles lhetherington31, 14 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay