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The Ritz-Carlton, Atlanta

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Traveller (456)
Room & Suite (268)
Dining (69)
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Overview
  • Excellent57%
  • Very good25%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“jelly beans”(29 reviews)
“club level”(90 reviews)
“candy bar”(21 reviews)
AMENITIES
Free Internet
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
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Rooms
Jun. 10Jun. 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,681)
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All reviewsjelly beansclub levelcandy barturn down serviceroom servicebuckhead locationvalet staffheart of downtowngeorgia aquariumluxury hotelfitness centerpeachtree streetvalet parkingsouthern hospitalityhigh floorhotel restaurantcentennial park
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461 - 465 of 1,623 reviews
Reviewed July 10, 2016

Great experience from the moment I pulled up to the entrance. Bellman was very courteous and friendly. Checking in was a breeze and unbeknownst to me I was upgraded to a huge sweet on Club Level. I am a Platinum rewards member and this was...More

Thank NMM52
Reviewed July 10, 2016 via mobile

The room was dirty. The towels and robes had hair on them. Had to call them to fix that at midnight. The kitchen didn't have cookies at night. Never been to a Ritz where the kitchen doesn't have basic items for kids. AC isn't cooling...More

2  Thank Hasnain M
Response from ManuelDeisen, General Manager at The Ritz-Carlton, AtlantaResponded July 11, 2016

I whole heartedly apologize for your subpar experience and would like to learn more. I have sent you a private message with my contact information hopeful that we can connect to discuss further. Sincerely,

Reviewed July 9, 2016 via mobile

This older Ritz Carlton lives up to the service standard and attention to detail you would expect from the chain. Like some other city center locations, this Ritz has a smaller lobby and public area than destination resorts but it is perfect for a well...More

Thank Scottness_Monster
Reviewed July 7, 2016

We had a very nice room on the 19th floor. This hotel doesn't feel as "modern" as some of the newer ones, but is still a wonderful experience. Ernest, at the front desk, is absolutely fabulous!! I highly recommend the club-level access...it is unparalleled and...More

Thank travelwarrior432
Reviewed July 5, 2016

My wife and I attended an event here with the room and meals provided. We had a great corner room on the third floor that had an extra window. The room was bright and large with a view of downtown Atlanta streets. The hotel was...More

1  Thank drj999999
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$236 - US$653 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Romantic Hotel in Atlanta
#15 Luxury Hotel in Atlanta
#19 Business Hotel in Atlanta
#24 Family Hotel in Atlanta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$236 - US$653 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Romantic Hotel in Atlanta
#15 Luxury Hotel in Atlanta
#19 Business Hotel in Atlanta
#24 Family Hotel in Atlanta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (456)
Room & Suite (268)
Dining (69)
Amenities (67)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Susan G
March 13, 2018|
AnswerShow all 5 answers
Response from Paul G |
No, you do not get club level access at a Ritz Carlton property with Marriott gold status as you would at a Marriott hotel. Ritz Carlton club lounges are an entirely different experience than a regular Marriott concierge... More
2
Votes
JPax
November 18, 2017|
AnswerShow all 3 answers
Response from Mike P | Reviewed this property |
Avoid this hotel until its complete they put us in a room next to a planned renovation so we were woke up at 7am with sounds of people scraping the thin walls which went on for hours.
2
Votes
CHF56
October 10, 2017|
AnswerShow all 6 answers
Response from ClubCarpediem | Reviewed this property |
When we stayed at the Ritz we were running late so they arranged for a driver to take us over there; however on the way back we walked. The weather was nice and there was no reason not the walk. It will take you about 15... More
1
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Room Tips
"My room was great and overlooked the city"
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"We were on the 21st floor and heard no street noise."
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"The higher , the quieter."
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"The rooms with a view to the south are the best. We were in 907 and overlooked the main downtown area."
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