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The Westin Atlanta Airport

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1,114 Reviews from our TripAdvisor Community

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Showing 1,082: English reviews
macon
Reviewed 2 days ago NEW

This hotel is near to airport and has long term parking facility-- Has martini bar which is opened late- Very helpful staff. Rooms are clean and neat- Has very frequent airport shuttle- Self pay is also expensive about $16.

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Helpful?
Thank gnayak67
Reviewed 4 days ago NEWvia mobile

I stayed in this hotel the day before Thanksgiving and on the 27th as well . Both times I had to request to change rooms because the heat did not work . This was annoying because I had already spread my belongings when I realized the heat would not come on , it was just blowing cold air . They...

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Thank Marie K
Chattanooga, Tennessee
Reviewed 5 days ago NEWvia mobile

Just spent a few days here for a business conference. The staff was helpful and friendly. There is a shuttle bus that will take you to the nearby Sheraton and the airport. It leaves every 15 minutes, another shuttle bus will take you to a list of restaurants, shops, and a few other places, but you have to notify the...

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Thank adamc1017
Jacksonville, Florida
Reviewed 5 days ago NEWvia mobile

One night stay. incredible view from 62nd floor room overlooking new stadium and the aquarium. Checkin was incredibly efficient. Room very nice. Lots of good restaurants nearby. You'll enjoy your stay

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Thank bozemanmt16
Macon, Georgia
Reviewed 6 days ago NEWvia mobile

This hotel was very nice. Clean. Updated. And a very convenient alternative to airport parking if you have an early flight. Airport shuttle was punctual. Check-in person was nice and professional. Only warning is that signage to get into the hotel to register is poor. It may not exist! I couldn't find anywhere to park and unload. Overall satisfied l

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Thank John31210
Swanage, United Kingdom
Reviewed 1 week ago

Use this hotel after BA flights from London. Can get straight to bed soon after midnight GB so jet lag is minimal. No direct shuttle from Atlanta International Terminal so it is much more convenient to spend around $25 on a taxi. Hotel is efficient and comfortable.

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Thank DFSelman
WestinATLAirport, General Manager at The Westin Atlanta Airport, responded to this review

Good day, Thank you for choosing us on your travels from London to Atlanta. We are glad you find our hotel a convenient and a quick ride from Hartsfield-Jackson International Airport. We look forward to your next visit. Happy Holidays!

Morehead City, North Carolina
Reviewed 1 week ago

Property is wonderfully maintained, very clean rooms with high end bathroom amenities. Large comfortable rooms. Wide open common areas. Breakfast options are varied and fresh. Dinner in the bar was very good with many light options. All the food and drinks were inexpensive from an Atlanta standpoint. Service from check-in through breakfast in the morning was excellent. Highly recommended this...

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Thank Dave G
WestinATLAirport, General Manager at The Westin Atlanta Airport, responded to this review

Good day Dave G, Thank you for choosing to stay with us and sharing your feedback. We are delighted you had a comfortable stay and enjoyed the food and drinks served in Martini's. We appreciate your recommendation and look forward to your next visit. Happy Holidays!

Nashville, Tennessee
Reviewed 2 weeks ago

Torrey an Sanji are amazing. I have nothing but good things to say about their extraordinary customer service. I am very grateful for the kindness that Torrey displays to his customers, he doesn't treat us as customers he treats us a family. Sanji does whatever he can, within his authority, to make sure the proper service is provided.

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Helpful?
Thank 1Clara_Butler
WestinATLAirport, General Manager at The Westin Atlanta Airport, responded to this review

Good day Clara, Thank you for choosing to stay with us and sharing your feedback about Torrey and Sanji. We are delighted that provided you with such personalized service. We have shared your comments with them and the rest of our team. We hope to welcome you again soon. Be well.

Charleston, South Carolina
Reviewed 2 weeks ago

The room was as expected of Westin hotels, but the parking facilities was a disgrace to the Starwood brand. Out of all the hotel stays I've had in my lifetime, the parking situation was the worst I have experienced. To charge $16 a night for airport area parking, I would expect facilities to be functional. I had to return to...

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1Thank ncsugrad2000
WestinATLAirport, General Manager at The Westin Atlanta Airport, responded to this review

We're very sorry for this issues you encountered with the parking gate. This is not a normal occurrence. We have reviewed your comments with our Parking Manager to insure the gate is working properly with the room keys as it should. Thank you for letting us know.

Orlando, Florida
Reviewed 3 weeks ago

This hotel is about 5 minutes from airport. It's an older hotel, but very well kept. The staff is extremely helpful. Rooms are nice. The best part for me was the Starbuck's coffee in the rooms :-). If I had one bad thing to say was the pool looked very inviting on the website, but not in person. It was...

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Thank assistantbonilla
WestinATLAirport, General Manager at The Westin Atlanta Airport, responded to this review

Good day, Thank you for choosing to stay with us and sharing your feedback on Trip Advisor. We are delighted you enjoyed your stay... and the Starbucks! Regarding the condition of the pool, we are sorry that it was not properly maintained. We have reviewed your comments with our Director of Engineering to insure it is restored to our usual...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A short complimentary shuttle ride from Hartsfield International Airport, The Westin Atlanta Airport is adjacent to major interstates I-85 and I-285 and just down the road from Georgia International. ... more   less 

Additional Information about The Westin Atlanta Airport

Address: 4736 Best Road, Atlanta, GA 30337
Region: United States > Georgia > Atlanta
Price Range: $136 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Atlanta Airport 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
The Westin Atlanta Airport Hotel Atlanta
Atlanta Westin
Hotel Style:
#27 Luxury Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Atlanta Airport staff and other travellers.
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Questions? Get answers from The Westin Atlanta Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would ask for something with a view”
 of 5 bubbles cline16872016, 3 Nov 2016 | Read review
“Uper floors are best. There are no bad rooms.”
 of 5 bubbles Sussex_County_Hiker, 1 Nov 2016 | Read review
“If you like planes, ask for a high floor facing the airport. The kids enjoyed seeing the planes take off/land.”
 of 5 bubbles Saavy2Travel, 18 Oct 2016 | Read review
“There is a center core from 1st floor to ceiling, so if you want to minimize walking, be sure to request a room near the elevator.”
 of 5 bubbles socalgalx4, 17 Oct 2016 | Read review
“King suite was spacious with a great view. Some rooms come equipped with a treadmill or stationary bike...get your fitness on”
 of 5 bubbles 128serenaw, 14 Oct 2016 | Read review
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