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All reviewsatlanta airportspg memberprint a boarding passroom was cleanno elevatorslept like a babyparking feefriendly hotelluggage cartbeautiful lobbystarbucks coffeean early flightdomestic terminalan updatean older hotelwill stay there againthe staff was friendly and helpful
I’m afraid this property is unbefitting the Westin name. The hotel is very tired looking with marks on walls and over trodden carpet almost always in eye sight. Rooms are a decent size and have everything you need, furniture is chipped and windows are dirty,...More
I was here the same night as the college football championships which pretty much made finding a hotel anywhere in Atlanta an exercise in futility. Luckily the Westin Atlanta airport had some availability and is about 30 min from downtown Atlanta where I needed to...More
The hotel is less than 5 minutes from the airport and offers a free shuttle. The shuttle bus is smaller so it may be cramped if you have a lot of people arriving at the same time as you. The hotel check-in was easy and...More
Second visit to this property close to the airport.
Good stuff - very comfortable beds, plenty of TV channels, close to airport, good shuttle service, decent wine list.
Opportunities for improvement - carpet buckling, guest chairs stains, shower curtain, F&B service, F&B offerings, basic inventory...More
Thank John W
Response from WestinATLAirport, Director of Sales at The Westin Atlanta AirportResponded 5 days ago
Thank you for taking the time to do a review on the hotel. The hotel is due for a room renovation that will hopefully happen this year. We will also address your comments regarding the tap beer and fresh fish with the Food and Beverage...More
Just checked out..as others say best thing about this hotel are the shuttle drivers. Book here for no club for spg members...stained carpet...bathtub with mold and peeling surface....a button for express room service that is not answered...a restaurant with poor service and food...very dated decor...More
Response from WestinATLAirport, Director of Sales at The Westin Atlanta AirportResponded 6 days ago
On behalf of the hotel staff we sincerely apologize for your experience. We are expecting a room renovation sometime within the next year. We will also share your comments with the staff so that we can improve in all areas. Thank you for taking the...More