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TownePlace Suites Atlanta Northlake

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118 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Reviewed 3 weeks ago

I stayed here 5 nights while I was in town for work and was very pleased with my experience. The staff was friendly and provided great recommendations for local restaurants. My room was spacious and very clean; the bed and pillows were comfortable and the toiletries provided were better than what most hotels provide. Good selection of channels on the...

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Helpful?
Thank Heather B
Carley F, Manager at TownePlace Suites Atlanta Northlake, responded to this review

Hello Heather B. We appreciate your feedback on your most recent stay with us. We're excited to hear you've enjoyed your stay and the amenities we offer. Please let us know if we may assist you with anything on your upcoming stay. We'll see you soon!

Richmond Hill, Georgia
Reviewed 3 weeks ago

I do understand that there are not many decent options around the PDK airport for us to crash overnight but this was a quite a disaster. First of all we were greeted by a very unfriendly staff at the reception desk. It took her awhile to let us in (we were arriving after 11pm), find our reservation and her last...

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Helpful?
Thank Olena M
Carley F, Manager at TownePlace Suites Atlanta Northlake, responded to this review

Hello Olena M. We appreciate your feedback on your most recent stay with us. We take pride in being a Marriott property, and apologize we fell short during your stay. I would like to discuss this matter further with you so that I am able to address it accordingly with our staff to prevent it from happening in the future....

Wilmington Island, Georgia
Reviewed 3 weeks ago

This hotel is a marvelous gem. My husband and I stayed five days in a 2 bedroom suite, queen bed and tv in each bedroom; additionally we had den with couch and a 3rd tv and a full kitchen. My husband and I sleep much better in our own beds. The hotel is very quiet, spotless, big and new fluffy...

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Helpful?
Thank strings53
Carley F, Manager at TownePlace Suites Atlanta Northlake, responded to this review

Hello strings53, It's great to hear you not only enjoyed your stay, but also the area surrounding our hotel. We are looking forward to serving you on your future stay.

Ringgold, Georgia
Reviewed 4 weeks ago via mobile

This hotel was beautiful. Each room was a suite with a full kitchen, dishwasher, garbage disposal. All ceramic counters and queen beds. Great breakfast. And very close to shopping. The staff was very kind and helpful. At nite it's so quite you can hear a pin drop.

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Helpful?
Thank Ann J
Carley F, Manager at TownePlace Suites Atlanta Northlake, responded to this review

We're happy to hear you've enjoyed your stay with us. Thank you for sharing your experience, and we hope to see you on your return visit to Atlanta.

Reviewed 5 weeks ago

I booked this hotel for 10 days and I had to change my reservation because I could not take it anymore. My initial experience was okay. I was greeted with a cordial smile and then I went to my room. The rooms were not bad. I had the 2 bedroom suite which was actually pretty spacious. But the carpet and...

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Helpful?
1Thank Marie S
Carley F, Manager at TownePlace Suites Atlanta Northlake, responded to this review

Good Day Marie S., Thank you for taking the time to review our hotel. As a Marriott property, we take pride in our customer service, and ensuring our guests have a good experience during their stay. We apologize we fell short, and further more apologize I wasn't able to speak to you in due time to help resolve the issues...

Austin, Texas
Reviewed 22 October 2016

My opinion is that this location is good. It however was very disappointing in not meeting the expectations I have for Marriott properties. The welcome was very efficient and professional. The room had an unpleasant odor which I helped mitigate by opening the windows. The housekeeping service was a disappointment. Yes the bed was made and wet towels replaced but...

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Helpful?
Thank rcafta
Carley F, Operations Manager at TownePlace Suites Atlanta Northlake, responded to this review

Good day rcafta, We apologize we have fallen short on your recent stay, and will be sure to share your comments with our housekeeping team to help them better understand the guests point of view. Thank you for reviewing our hotel, as this will help us grow. We hope to see you during your next visit to Atlanta Northlake.

Orlando, Florida
Reviewed 20 October 2016

I have stayed in Marriott around the globe and this location, though good value for the size of the rooms and a nice cleaning staff, needs more attention. I stayed here with my family and unfortunately on multiple occasions over approximately a month we found roaches in our room in the kitchen and bathroom. After notifying the management, they made...

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Helpful?
Thank speedster351
Carley F, Operations Manager at TownePlace Suites Atlanta Northlake, responded to this review

Good Morning speedster351, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our apology for the minimal attention we gave to your issue. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that...

Reviewed 17 September 2016

Clean. Comfortable. Convenient. The suite is not large but well layed out. It has a very nice work-space with expandable desk, storage cubicles, shelves, desk light, multiple electric outlets and a LAN outlet. The free wi-fi works great. I did not a problem streaming. The kitchenette has a granite countertop with microwave, coffeemaker, a good size refrigerator and an electric...

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Thank ---77_Leslie_--
Delhi
Reviewed 12 September 2016

I stayed here for a duration of two weeks as solo traveller for work. The rooms are nice cozy, equipped with full kitchen facilities letting you cook on your own. Not very far off from the main Tucker city markets.Although, there isn;t much view oriented rooms, but that didn't really bother as post work there was hardly any time. The...

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Helpful?
Thank Parul B
Management response:

Parul21 Thank you so much for your great feedback regarding your stay. We are happy to hear our friendly staff and comfortable and clean suites met your needs during your time in Atlanta. Your feedback about breakfast will be shared with the appropriate staff. We hope to see you again soon during your next Atlanta visit!

Summerville, Georgia
Reviewed 1 September 2016 via mobile

After reading several reviews commenting on the cleanliness of this location I was concerned. However when I checked and I realize that those concerns were unfounded. The public areas as well as the suite that I was placed in was very clean and well-maintained. The suite contained a small kitchen with a stove, full refrigerator, dishwasher coffemaker and utensils. The...

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Helpful?
Thank bozy106

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about TownePlace Suites Atlanta Northlake

Address: 3300 Northlake Pkwy NE, Atlanta, GA 30345-2222
Region: United States > Georgia > Atlanta
Price Range: $138 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TownePlace Suites Atlanta Northlake 3*
Number of rooms: 98
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Also Known As:
Towneplace Suites Atlanta Northlake Hotel Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Atlanta Northlake staff and other travellers.
3 questions
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Winter Park,Fl
over a year ago
Winter Park,Fl
over a year ago

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Questions? Get answers from TownePlace Suites Atlanta Northlake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel overlooks a lake, we were on the 3rd floor in a corner unit. No noise at all!”
 of 5 bubbles strings53, 11 Nov 2016 | Read review
“Go to another location.”
 of 5 bubbles 2SILVER2, 21 Jul 2016 | Read review
“Ask for a room near the elevator for added space.”
 of 5 bubbles 229pamelab, 13 Jul 2016 | Read review
“Ask for a room as far from the pool as possible - pool was a noisy area.”
 of 5 bubbles Kajode_50, 27 Jun 2016 | Read review
“2nd floor laundry room if you plan to do laundry.”
 of 5 bubbles 895danik, 16 Mar 2016 | Read review
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