Atlanta Marriott Marquis
265 Peachtree Center Avenue, Atlanta, GA 30303
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Did you already book this hotel?
Tell us so we can help you plan.
Avg. C$350 /night, 3/28 - 3/29
C$535
per night
C$350
per night
C$164
per night
Mar
Apr
Mar 28
Today
Mar 30
Apr 1
Apr 3
Apr 5
Apr 7
Apr 9
Apr 11
Apr 13
Apr 15
Apr 17
Apr 19
Apr 21
Apr 23
Apr 25
Apr 27
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
#122 of 191 hotels in Atlanta
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Enjoy the best of downtown Atlanta, Georgia, at Atlanta Marriott Marquis. Step into our stunning, famous atrium and know that you've arrived at our iconic 52-story hotel in Atlanta, just minutes from Atlanta Airport (ATL). Our courteous staff looks forward to welcoming you with 4-star service. Our modern hotel rooms and suites have smart TVs, Wi-Fi, plush bedding, and downtown Atlanta views. Relax in our luxurious spa (temporarily closed), swim in our indoor/outdoor pool, or work out in our substantial fitness gym. Enjoy drinks and pub fare in our downtown sports bar, or start your day with coffee and pastries at our onsite Starbucks. Elsewhere in our hotel, discover our expansive event space, complemented by exceptional catering and event planning services. Walk to nearby shopping, dining, and entertainment, or use our indoor connection to Peachtree Center MARTA Station to visit more of the city.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Wifi
Airport transportation
Conference facilities
Paid private parking nearby
Paid wifi
Fitness / spa changing rooms
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Vending machine
Poolside bar
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Full body massage
Makeup services
Manicure
Massage
Pedicure
Salon
Waxing services
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Sofa
Telephone
Iron
Wake-up service / alarm clock
Kitchenette
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Great View
Languages Spoken
English, Spanish
Location
265 Peachtree Center Avenue, Atlanta, GA 30303
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 94 out of 100
94
Hartsfield-Jackson Atlanta Intl Airport
14.4 km•
See all flights
Rental Cars
102 Restaurants
within 0.5 kilometers
22 Attractions
within 0.5 kilometers
Reviews
3.7
(2,320)
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
Situated conveniently near downtown Atlanta and public transit, the Atlanta Marriott Marquis garners appreciation for its location. However, many guests criticize the rooms for being outdated and not well-maintained, diminishing the perceived value considering the high prices charged for services and amenities.
Although the common areas receive commendation for their upkeep, travelers' experiences with cleanliness and service are inconsistent, with mentions of slow staff and inadequate housekeeping. The hotel's atmosphere is compromised by the room conditions, yet some amenities like the views and atrium are highlights for visitors.
Location
Convenient
Atmosphere
Outdated
Rooms
Run-down
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Mixed
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
Traveller rating
- 819
- 691
- 327
- 217
- 266
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
It is almost 1:00 am and I have once again been woken by the party in the Atrium. This hotel has no soundproofing, and the rooms encircle a large open space. All noise carries, and when there is a noisy gathering, forget sleeping. This is the 2nd night this has occurred. I'm checking out tomorrow.
For a Marriott Marquis, the rooms are over priced as they are shabby. The carpets are worn and torn, the bathrooms are very dated. Make sure to pack whatever you need as there are no amenities. There is temperature control. However, it does nothing other than make a lot of noise. This hotel is cold throughout.
The acoustics in the meeting rooms are poor and wonky. There is no wifi once you leave your room. The inroom wifi is free IF you are a Rewards member. If not, it is pricey.
The staff are friendly and helpful despite being harried.
For a Marriott Marquis, the rooms are over priced as they are shabby. The carpets are worn and torn, the bathrooms are very dated. Make sure to pack whatever you need as there are no amenities. There is temperature control. However, it does nothing other than make a lot of noise. This hotel is cold throughout.
The acoustics in the meeting rooms are poor and wonky. There is no wifi once you leave your room. The inroom wifi is free IF you are a Rewards member. If not, it is pricey.
The staff are friendly and helpful despite being harried.
Read more
Date of stay: January 2025Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marriott Hotels, Guest Services / Front Office at Atlanta Marriott Marquis
Responded Jan 14, 2025
Dear lorynl303, We are truly sorry for the noise disturbances you experienced from the atrium during your stay and its impact on your overall comfort. We understand how frustrating it must have been and are grateful for your patience. Reviews like yours give us valued insight to improve our accommodations and guest experience; therefore, we appreciate your comments. Our operations team have been diligent in listening to feedback from our guests and associates to ensure the upkeep of our hotel; therefore, we sincerely regret not meeting your expectations regarding your room. We also regret the issues you had regulating the temperature. We will discuss this appropriately to ensure a more comfortable environment for all our guests. On a positive note, we truly appreciate your kind words about our staff and their efforts to assist you during your stay. We value your remarks and will be using it to improve the overall guest experience. We hope you'll consider giving us another chance in the future. Sincerely, Ve'an Randall Director of Room Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In April 2023, I went to the Atlanta Marriott Marquis for a Ladies Lectureship for about 2,000 women from churches around the country for a weekend. The hotel seems to be in a very convenient location. Checkin and checkout was easy and carefree. The staff was wonderful. The room was pretty nice except it looks like the carpet has certainly seen better days and needing to be replaced as our room had multiple stains and a couple of other of the ladies rooms also had the same that we visited. Being that the room gets cleaned on a daily basis, we had to change the clock to daylight savings time although that change happened 3/12/23 but I guess the staff didn't notice. It's also scary when the store within the hotel does not have any prices on anything, so I definitely went to CVS down the street for some items/snacks. There was a Starbucks within the hotel. And for such a huge group of ladies, I would expect that if the hotel was providing water (there were about 3 or 4 water machine stations right by 3 or 4 doors where we met for most of the days) that someone would make sure the water was refilled as they quickly ran out and seemed to never really get replaced. A friend had to locate another water station away from the conference rooms we used to replenish our water.
Read more
Date of stay: April 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Atlanta Marriott Marquis
Responded Apr 27, 2023
Dear Kd_chocolate, Thank you for evaluating your stay at our hotel. We are glad to know you liked our ideal location and courteous associates and that you took advantage of our Starbucks. However, we apologize for the cleanliness issues you encountered during your visit. We will share your comments appropriately as we strive to enhance our guest experience going forward. We also regret your disappointment with the lack of water stations. Thank you again for your feedback, and we hope you will give us another chance to make a better impression. Sincerely, Nayeem Haque Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Recently, I stayed at Atlanta Marriott Marquis for 4 nights. Upon entering the hotel, I was very impressed with interior architect and beauty of Atrium lobby. However, once I wanted to go to my room, I learned that only limited number of elevators work causing long wait time in morning and evening to go into room or outside. Interestingly, in their lounge for elite guest, no breakfast is served in the morning. You have to go to SEARs restaurant and wait in the line for between 20-45 minutes for breakfast buffet. Service there is poor and selection is average for the money they charge. Room design is average and amenities in bathroom is bare minimum for the location, name and charges you pay for the room.
When I complained for the above matters, I was told that manager will call you but it has been a week and no follow up call or e mail from management. I also learned that many other guest with Marriott loyalty were disappointed and had similar complaints. I suspect, management/owners are focused on only maximizing their profit not service or Marriott reputation while Covid revenge travel is in full force.
In future, I am not planning to stay there for sure. You have many choices in downtown Atlanta.
When I complained for the above matters, I was told that manager will call you but it has been a week and no follow up call or e mail from management. I also learned that many other guest with Marriott loyalty were disappointed and had similar complaints. I suspect, management/owners are focused on only maximizing their profit not service or Marriott reputation while Covid revenge travel is in full force.
In future, I am not planning to stay there for sure. You have many choices in downtown Atlanta.
Read more
Date of stay: October 2023Trip type: Travelled on business
Value
Location
Service
Room Tip:Â Not recommending to stay there.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Atlanta Marriott Marquis
Responded Nov 8, 2023
Dear 536bobm, Thank you for the review of your stay with us and for being a valued Marriott Bonvoiy member. We apologize for disappointing you and the wait time you endured for the elevators as well as the breakfast. We are grateful for your comments as we are always in pursuit of strengthening our guest's experience. We are also sorry for not meeting your expectations with the assigned accommodations, and we understand the frustration you might have felt as we missed reaching out to you. We will convey your message appropriately. Thank you again for your patience. Sincerely, Nayeem Haque Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We missed our evening Delta flight connection at ATL and closer Marriott properties were booked. When it was clear late in the evening on 2/15/25 that we would be spending the night in ATL, I booked two rooms at the Marquis for my wife and I and my 80-year old mother and father in law.
On arrival for check-in, and despite having a reservation confirmation # in hand, we were told the hotel was sold out (there was a big cheerleading group on site). Undaunted, the front desk agent Lisa, did some investigating and found us two rooms for the evening. As our toiletry items were still in our checked luggage which we did not have, Lisa was also kind enough to give us complimentary bottles of water and toothpaste/brushes. She really deserves a kudos for her efforts.
On arrival for check-in, and despite having a reservation confirmation # in hand, we were told the hotel was sold out (there was a big cheerleading group on site). Undaunted, the front desk agent Lisa, did some investigating and found us two rooms for the evening. As our toiletry items were still in our checked luggage which we did not have, Lisa was also kind enough to give us complimentary bottles of water and toothpaste/brushes. She really deserves a kudos for her efforts.
Read more
Date of stay: February 2025Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â This is a convention/meeting hotel, so you will likely encounter large groups.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marriott Hotels, Guest Services / Front Office at Atlanta Marriott Marquis
Responded Feb 18, 2025
Dear domer97, It was a delight to know we were able to turn your difficult travel experience into a pleasant one with our comfortable accommodations and thoughtful service. We could not be more thrilled to read about the special attention you and your family received from Lisa. We are fortunate to have her as a member of our team, and it comes as no surprise to see the dedicated service she demonstrated to you during your stay. Your kind compliments will be shared with her. Thank you for the high rating of Atlanta Marriott Marquis, and we would love to have all of you back the next time your travels bring you this way. Sincerely, Ve'an Randall Director of Room Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was at a conference here for 3 nights in January 2025 and am a Titanium Elite Bonvoy guest so I have spent a fair amount of nights in Marriotts and this one was the worst one I have been in for a long time, perhaps ever. The welcoming desk attendant was friendly, and she let me know they were short staffed due to the snow a few days prior and housekeeping would not be servicing my room, which I find unacceptable. Though she said I could make the request and they would see if they had adequate staff, when I got up to my room I found it to be dark, dingy and absolutely filthy. I found stuck on toothpaste rings on the sink counter from the prior guest as well as other sticky cup rings on the desk and bedside table. There is absolutely no excuse for this.
There was no luggage rack and nowhere to put one piece of luggage. I called for housekeeping to come clean the counters, but they told me they were too busy. Really??
No one came and by the next day, at 5 pm, still no one had cleaned my room. A few doors away, I saw a cleaning cart and asked the person if they could clean my room next. He was very kind and did that, yet he only cleaned the bathroom, I had to ask him to wipe down the counters in the bedroom and he didn't make the bed or anything else. He left the bathroom much cleaner but I had to ask. The next day it did get cleaned but very late in the day.
The hotel is old and needs a complete overhaul and renovation. The staff around the conference seemed friendly enough. The conference catered food was fair, not that great.
This is really one of the worst Marriotts I have ever been at and it really needs an upgrade and/or new management. It is shockingly bad.
There was no luggage rack and nowhere to put one piece of luggage. I called for housekeeping to come clean the counters, but they told me they were too busy. Really??
No one came and by the next day, at 5 pm, still no one had cleaned my room. A few doors away, I saw a cleaning cart and asked the person if they could clean my room next. He was very kind and did that, yet he only cleaned the bathroom, I had to ask him to wipe down the counters in the bedroom and he didn't make the bed or anything else. He left the bathroom much cleaner but I had to ask. The next day it did get cleaned but very late in the day.
The hotel is old and needs a complete overhaul and renovation. The staff around the conference seemed friendly enough. The conference catered food was fair, not that great.
This is really one of the worst Marriotts I have ever been at and it really needs an upgrade and/or new management. It is shockingly bad.
Read more
Date of stay: January 2025Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marriott Hotels, Guest Services / Front Office at Atlanta Marriott Marquis
Responded Jan 28, 2025
Dear jncd2000, We deeply value your loyalty as a Bonvoy Titanium Elite member and are truly sorry to hear about the issues you encountered during your recent stay. It's disappointing that the level of service and cleanliness you experienced did not reflect the standards we strive for. We understand how frustrating it must have been to find your room in an unacceptable condition and to experience delays in cleaning. We will be addressing your concerns with the housekeeping team to ensure that service is consistent and timely. Upholding exceptional standards, both in service and the overall feel of our hotel, is of utmost importance to us. Your comments will be thoughtfully shared with the relevant team members as we plan for the future. We appreciate you choosing us and hope we can restore your trust in the future with a much better experience. Sincerely, Ve'an Randall Director of Room Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at Marriott properties all over the world. We were so disappointed. We stayed for five nights for a bridge tournament. We stayed on the 26th floor. When you exited the elevator two out of the four lights above the elevators were in disrepair so it was dimly lit. The ceiling in fro t of the elevator was soiled or had mold. If you were staying on the 41-47th floor that bank of elevators were broken the entire week. The escalator from the atrium lobby to the main lobby in the rear was broken the entire week. The sitting area in front of the Gedex office in the main lobby had crumbs all over the carpet. The casual dining restaurant had only one server for early evening and could not utilize half the restaurant until another server arrived. Waited an hour for food service. The buffet restaurant was adequate but under staffed. The vending machine took my money but did not provide any beverage. Room was ever serviced before 2 pm and they only left one bath towel, one hand towel and one washcloth. We were two people. This happened every day. Our room was not vacuumed once in five days and the glasses in the room were not washed. I asked for two clean glasses. . I either had to go find towels myself or call the front desk and wait on hold for ten minutes before someone answered the phone. The food concession stand had only o e cashier with a daily line of 10-20 people waiting. The property is run down. The vinyl sofa in our room was peeling. The glass of iced tea served in the restaurant was cracked. I could go on but I think you get the picture.
Read more
Date of stay: December 2023Trip type: Travelled with family
Value
Location
Service
Room Tip:Â Suggest you wait until hotel is under new management and renovated
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Atlanta Marriott Marquis
Responded Dec 4, 2023
Dear SUZANNEAH1213, Thank you for taking the time to share your review. Please accept our apologies for the maintenance and cleanliness issues you encountered during your visit. We will share your comments with appropriate individuals as we strive to enhance our guest experience going forward. We also apologize for the concerns you had with our service and accommodations. We will discuss it with relevant teams to see where to improve. Furthermore, we are sorry for the difficulties you had due to our vending machine and the oversight made by our on-site restaurant. Our main aim is to provide attention to detail and a comfortable atmosphere; therefore, we regret this was not your experience. We appreciate you bringing this to our attention. We will communicate your remarks appropriately, and we are grateful for your patience. Sincerely, Nayeem Haque Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is a disgrace for a Marriott. The corridor carpets look like they have not been replaced in years. The wall paper around the elevator waiting area has filth and looks worn out in places. The rooms are tolerable but the bathroom fittings including the tiles and bathtub are of the quality one would expect to find in a Motel 6 or Days Inn not a Marriott Marquis.
Read more
Date of stay: March 2025Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marriott Hotels, Guest Services / Front Office at Atlanta Marriott Marquis
Responded 1 week ago
Dear Traveleasy, Please accept our apologies for the issues you had with our accommodations and the cleanliness concerns you encountered during your visit. Our operations team has been diligent in listening to feedback from our guests and associates to ensure the upkeep of our hotel; therefore, we sincerely regret not meeting your expectations regarding your room. We hope you were able to enjoy other elements of our iconic, historic hotel. We love our building but appreciate feedback from our guests on where we could improve their experience. We are grateful for your patience, and we hope you will give us another chance to make a better impression. Sincerely, Ve'an Randall, Director of Room Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The lobby and common areas were beautiful and 75% of the employees provided outstanding customer service. The room appeared as pictured; however, it was dirty. High touch surfaces were sticky, dust and crumbs appeared on multiple surfaces, and the carpet was dirty and stained. I requested a thorough cleaning which “occurred” while we explored the city. That said, the carpet was still disgusting. This hotel does not come close to meeting Marriot standards.
Read more
Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Atlanta Marriott Marquis
Responded Jan 1, 2024
Dear kellywL2275HW, First and foremost, thank you for your loyalty, and we appreciate you taking the time to evaluate your stay. We deeply apologize for the inconvenience you encountered with the up-keep of our accommodations, which is of utmost importance to us. Your comments are invaluable, and we will address this matter with the housekeeping team. We understand your frustration and appreciate your patience in this matter. We hope you will reconsider granting us another opportunity to host you in the future so we can show you our dedication to exceptional visit. Sincerely, Nayeem Haque Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I think that this might be my first bad review. I try to be honest and find the good, but I am struggling here. I will start by saying that I am a Marriott member and they have never let me down. I stayed at this hotel due to a conference that I was attending, and have stayed here before, but will most likely never stay here again.
The hotel is located in Downtown Atlanta and if you aren't attending some type of conference, I don't know why you would stay in downtown Atlanta otherwise. There are much better and safer neighborhoods. If you've never been to the ATL, don't let this be your hotel for your first time.
The hotel is dark and dingy. The carpet throughout is a brown stripe with shades of orange. It looks straight out of the 70s. The pictures online are very well done - let's just put it that way.
My TV wasn't working, so I called the front desk and they never answered. I went downstairs to the front desk and reported it. An hour later, no one had come, so I changed rooms. My friend needed coffee replenished in her room and ultimately came and got mine because housekeeping never came.
The hallway outside of my new room had a very distinct smell of pot.
Several people at the conference with me were on their second and third rooms due to lack of housekeeping.
So - if you are traveling to Atlanta, let's keep looking and find a better option.
The hotel is located in Downtown Atlanta and if you aren't attending some type of conference, I don't know why you would stay in downtown Atlanta otherwise. There are much better and safer neighborhoods. If you've never been to the ATL, don't let this be your hotel for your first time.
The hotel is dark and dingy. The carpet throughout is a brown stripe with shades of orange. It looks straight out of the 70s. The pictures online are very well done - let's just put it that way.
My TV wasn't working, so I called the front desk and they never answered. I went downstairs to the front desk and reported it. An hour later, no one had come, so I changed rooms. My friend needed coffee replenished in her room and ultimately came and got mine because housekeeping never came.
The hallway outside of my new room had a very distinct smell of pot.
Several people at the conference with me were on their second and third rooms due to lack of housekeeping.
So - if you are traveling to Atlanta, let's keep looking and find a better option.
Read more
Date of stay: July 2022Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Atlanta Marriott Marquis
Responded Aug 2, 2022
Dear GoEagles323, First and foremost, thank you for your loyalty to our brand. We appreciate you taking the time to evaluate your return visit while attending your conference. We are an iconic building in Atlanta designed by John Portman and have been placed on the Georgia Register of Historic Places. In addition to this, we are the second largest atrium in the world, and we sincerely regret that we did not meet your expectations regarding our design. Furthermore, we sincerely apologize for the inconvenience you experienced due to our associates not being responsive to your needs. We have shared your comments with our team so we can take the appropriate action moving forward. Additionally, we also apologize for the inconvenience you encountered in the hallway. With the decriminalization of marijuana in the city of Atlanta, we do know this has recently become more of an issue. We are committed to enhancing every guest's experience; therefore, we thank you for bringing this to our attention. We appreciate your business, and we would be honored to have you revisit you one more time and give us another chance to provide you with a flawless experience. Sincerely, Nayeem Haque Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is desperate for an upgrade and a lick of paint. I am aware that the pandemic has affected staffing etc, but the hotel seems to be doing a roaring trade and booking guests and filling the hotel... yet are not taking any time to properly clean or update rooms at all. I was in town at the start of December for a large conference. Folks in my party were checked into rooms where guests were already staying. My room was "cleaned" but still dirty (bits of trash still in places like the seal on a toothpaste tube - least I hope it was that) and layers of dust on surfaces... and smelled like cigarettes. Mold stains near the tub and scuffs and marks on the walls. The hotel staff are very nice and friendly when dealing with them 1:1 at check-in, in the restaurant, so I don't know where the disconnect is - presumably it's management really just trying to get the biggest bang for their buck. I did order room service one night, and despite it being a busy Saturday night, the food came to my room quickly, much quicker than they quoted and was delicious. The Starbucks in the lobby is a godsend for early starts!
I don't think it is worth the price per night whatsoever, and had it not been there for work, I would have been really cross about the state of the place. But I did end up attending meetings at other hotels in the area, and found that was an issue across the board downtown.
They were very clear up front about what their covid practices were, and that housekeeping was reduced during the stay, unless you stayed I think 4 or more nights. I am happy to have people NOT in my room during a pandemic if I have to travel, but would have appreciated a CLEAN room to start with and additional towels from the get go to counter that, instead of me having to reach out. It was frustrating to return to my room each day to be reminded "oh yeah, it still smells like cigarettes".
The glory days of this hotel have long gone. It's such a cool space, and very obvious why movies like Hunger Games and shows like Loki were filmed in the hotel.
I don't think it is worth the price per night whatsoever, and had it not been there for work, I would have been really cross about the state of the place. But I did end up attending meetings at other hotels in the area, and found that was an issue across the board downtown.
They were very clear up front about what their covid practices were, and that housekeeping was reduced during the stay, unless you stayed I think 4 or more nights. I am happy to have people NOT in my room during a pandemic if I have to travel, but would have appreciated a CLEAN room to start with and additional towels from the get go to counter that, instead of me having to reach out. It was frustrating to return to my room each day to be reminded "oh yeah, it still smells like cigarettes".
The glory days of this hotel have long gone. It's such a cool space, and very obvious why movies like Hunger Games and shows like Loki were filmed in the hotel.
Read more
Date of stay: December 2021Trip type: Travelled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Atlanta Marriott Marquis
Responded Dec 28, 2021
Dear Alex T, Thank you for taking the time to write a detailed review of our hotel. We strive to deliver immaculate accommodations; therefore, please accept our sincere apologies for the housekeeping issues you had with your room and the inconvenience caused. You have our assurance that we are working diligently on new strategies during these different times. We are confident that as we continue to hire and execute new procedures, we will exceed our guest’s expectations. Our operations team, including Engineering & Housekeeping, have been diligent to listen to feedback from our guests and associates to ensure the upkeep of our hotel; therefore, we regret not meeting your expectations regarding your room. We hope you were able to enjoy other elements of our iconic, historic hotel. We love our building but appreciate listening from our guests on where we could improve their experience. On a positive note, we are glad how pleased you were with our courteous, prompt service and delicious food, including our on-site Starbucks. Thank you again for returning; we hope you will consider giving us another opportunity to make your next stay perfect in every respect. Sincerely, Meinrad Lang III Resident Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The parking is expensive, but worth it. It's actually valet parking. You can go and return as often as you need too without additional chaege. However, if you have ever drove to downtown Atlanta, parking is horrible! There are parking lots available on several corners and you are charged each time you come back to the lot.
Sorry for the delay but yes it does.
…
"You will have to pay $60 per day to park, there is not other option. They only have valet parking."Read full review
…
PRICE RANGE
C$220 - C$419 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott marquis atlanta hotel atlanta, marriott atlanta, atlanta marriott
LOCATION
United StatesGeorgiaAtlanta
NUMBER OF ROOMS
1,663
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingAtlanta Marriott Marquis - UPDATED 2025 Prices, Reviews & Photos
Frequently Asked Questions about Atlanta Marriott Marquis
Which popular attractions are close to Atlanta Marriott Marquis?
Nearby attractions include Time to Escape - Atlanta Escape Room - Downtown (0.2 km), The Sun Dial Observation Level (0.3 km), and Sweet Georgia's Juke Joint (0.3 km).
What are some of the property amenities at Atlanta Marriott Marquis?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Atlanta Marriott Marquis?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Atlanta Marriott Marquis?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Atlanta Marriott Marquis?
Yes, a parking garage, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Atlanta Marriott Marquis?
Conveniently located restaurants include Aviva by Kameel, Nikolai's Roof, and Ray's In The City.
Are there opportunities to exercise at Atlanta Marriott Marquis?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Atlanta Marriott Marquis have airport transportation?
Yes, Atlanta Marriott Marquis offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Atlanta Marriott Marquis located near the city centre?
Yes, it is 0.6 km away from the centre of Atlanta.
Does Atlanta Marriott Marquis offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Atlanta Marriott Marquis?
The staff speaks multiple languages, including English and Spanish.