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Hampton Inn & Suites Atlanta - Downtown

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Traveller (141)
Room & Suite (121)
Dining (29)
Overview
  • Excellent48%
  • Very good30%
  • Average11%
  • Poor6%
  • Terrible5%
Travellers talk about
“great location”(161 reviews)
“spring street”(17 reviews)
“front desk”(172 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Wheelchair Access
Business Centre
2 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Atlanta - Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites Atlanta - Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Apr. 29Apr. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,208)
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1,168 results
Traveller rating
544
346
136
79
63
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LanguageEnglish
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544
346
136
79
63
Show reviews that mention
All reviewsgreat locationspring streetfront deskted's montana grillcentennial parkwalking distancestreet noiseworld of coca colageorgia aquariumfree breakfastbreakfast staffphilips arenaking suitethe breakfast areaferris wheelwould definitely stay here againconvention center
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1 - 5 of 1,168 reviews
Reviewed yesterday

My experience in this hotel was very bad. The service was terrible! I did not feel as welcomedneither as Hitlon Honors nor as a guest. I struggled to have a shirt washed and ironed... The first guy told me that they did not have any...More

Thank onemorenerd
Response from southernskies127, General Manager at Hampton Inn & Suites Atlanta - DowntownResponded today

First and foremost, thank you for taking the time out to provide your feedback regarding your recent stay with us. Guest feedback is instrumental in providing our hotel team with the opportunity to quickly identify and resolve challenges experienced while here onsite. We were certainly...More

Hotel's Favourite
Reviewed 23 July 2017

Really liked that the building was a historic site. The location was perfect for us visiting local venues. The staff was awesome. The room was perfect for our needs. My family and I enjoyed our stay and would definitely return and recommend to others traveling...More

Review collected in partnership with Hampton
1  Thank Aaron C
Management response:Responded 24 July 2017

Thank you for taking the time to bring to our attention the enjoyable stay you had with us. We are very pleased that you enjoyed your Hampton Inn and Suites Atlanta Downtown. As we continuously strive to maintain and refine our services we rely on...More

Reviewed yesterday

I have never written a hotel review before, but my experience has been SO poor with this hotel, I feel compelled to warn others. We booked a reservation to this hotel in late February and, in the week leading up to the trip, suffered a...More

Thank Tim M
Response from southernskies127, General Manager at Hampton Inn & Suites Atlanta - DowntownResponded today

Thank you for taking the time to provide this feedback. My sincere apology that your experience was beyond difficult, it was my understanding that per our Hilton partner, your specific situation could only be completed through them. I gave my approval for the refund as...More

Reviewed 5 days ago

Hotel was filthy. Grossly dirty. Hair everywhere. Extremely dusty. I was there for five nights and the hair on the shower wall and vanity were still there when I left. Tub did not drain. Terrible hotel.More

Review collected in partnership with Hampton
Thank luzbsolano
Response from southernskies127, General Manager at Hampton Inn & Suites Atlanta - DowntownResponded 4 days ago

We are deeply sadden that your stay with us was not enjoyable. I have provided the feedback to our team to be used as a training tool to enhance every aspect of our customer service. My sincere apology again! At Your Service, Natasha Boyd General...More

Reviewed 1 week ago via mobile

The staff was very friendly and helpful but the room needed a serious makeover. The toilet wouldn’t flush properly, the room telephone was broken and there was a tiny closet with no hangers. I wouldn’t stay here again unless it was renovated.

Thank Ellen B
Response from southernskies127, General Manager at Hampton Inn & Suites Atlanta - DowntownResponded 1 week ago

Thank you for taking the time to provide this feedback. We appreciate this information, the issues mentioned have been repaired. My sincere apology that your experience was less than exceptions. At Your Service, Natasha Boyd General Manager

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$179 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in Atlanta
#45 Business Hotel in Atlanta
#59 Romantic Hotel in Atlanta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$179 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in Atlanta
#45 Business Hotel in Atlanta
#59 Romantic Hotel in Atlanta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (141)
Room & Suite (121)
Dining (29)
Amenities (14)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Shan M
18 February 2018|
AnswerShow all 3 answers
Response from jonathancg | Reviewed this property |
Not aware of a shuttle. The walk is ~ 8+ minutes, just to the west of the World Congress Center.
0
Votes
Alicia P
13 June 2017|
AnswerShow all 7 answers
Response from Desiree D | Reviewed this property |
The parking lot behind the hotel is very small. Make sure you get there early if you want to use that one. There are other parking decks next to the hotel.
0
Votes
inbevsopinion
9 May 2017|
AnswerShow all 7 answers
Response from Audrey S | Reviewed this property |
Yes this hotel is approx 5-7 minutes walk from the CNN news bldg. I felt safe walking in the area as well. Enjoy your trip
1
Vote
Room Tips
"In downtown Atlanta"
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"Upgrade to a suite if traveling with five or more especially if there are two adults and three kids."
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"Valet parking is available, but parking on side street is free from 10pm - 7am."
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"Stay at the Embassy Suites Centennial Olympic Park"
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