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DoubleTree by Hilton Hotel Atlanta Airport

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DoubleTree by Hilton Hotel Atlanta Airport
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841 Reviews from our TripAdvisor Community

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Showing 822: English reviews
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atlanta, United States
Reviewed 3 days ago NEW

Nice hotel but found a few creepy crawly bugs when we woke up in the morning throughout the room wasnt expecting that.... The hotel location was close to downtown and the staff was friendly i just wish more could have been done about the bugs they just said they could get us a few honors points but that was about...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank christopherwZ1583BI
Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 30 November 2016

Did a park and stay before a flight out of ATL. Got a great room rate and a week of parking included. The hotel just recently underwent a renovation and everything was very fresh and clean. We were offered an upgrade through our Hilton Honors and the room was a very large corner room with very nice bedding and toiletries....

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Helpful?
Thank DgHe
About Hotel's Favourite Review
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear DgHe, thanks for the post! Really glad that you enjoyed your visit! Rick

Houston, United States
Reviewed 4 days ago NEW

Overall it was poor stay. I spent 4 days and did not feel that I received a stellar experience to what I had paid for. Location was poor, if anything the hotel should go above and beyond to keep guest comfortable and feel special, since there is very little to do at the location. I ordered room service the first...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 422luisae
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear 422luisae, thank you for the post/ No excuse for the room service tray to have stayed in the hallway! I apologize. I will let Korbin know that he had a positive impact on your visit! Rick

Trussville, Alabama
Reviewed 6 days ago NEW

Secure, gated parking and nice accommodations. Close to restaurants, but we had a great dinner in the hotel restaurant. Free shuttle to and from airport. Super nice staff. Will stay again if flying from Atlanta.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank pamelamE6538GB
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear PamelamE6538GB, thank you for the review! Happy to hear that you had a great dinner in our restaurant, and found the staff to be super nice!! Rick

Hartsville, South Carolina
Reviewed 1 week ago

I was given a room equipped for a wheelchair. I suppose it was because of the "roll in" shower, but when you run the shower, water goes everywhere on the bathroom floor. In addition, I was there for two nights / two mornings, and both mornings there were issues with the hot water. For about the first five minutes after...

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Helpful?
Thank FunTravelingAround
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

funTravelingAround, thank you for the post. I apologize for the difficulty in getting a comfortable temperature with the hot water. I have sent our exercise bench out to be reupholstered, it will return soon. Regards Rick

Miami, Florida
Reviewed 1 week ago

The location is not a great one but the shuttle service to and from hotel makes it easy to get to. The staff was always very helpful. The room I had was very nice, clean and spacious. The fitness center is nice as well.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank sashas333
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear sashas333, thank you for the review. So happy to hear that you had a nice, clean and spacious room. Regards Rick

Reviewed 1 week ago

Could not have been more satisfied. Entire staff willing to go the extra mile. Which in the end, makes all the difference in the world. Clean and very close to the Atlanta airport. Short cab ride. Room was large, clean, and had all requisite amenities. Restaurant food was far better than expected and quite reasonable in price.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 103mickeyb
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear 103mickeyb, thanks for the post! We are really glad that you enjoyed the visit and our food and beverage offerings! We look forward to seeing you again soon. Regards RIck

Orlando, United States
Reviewed 2 weeks ago

Came in town for a family emergency and despite not visiting on good terms, the Hotel and their staff were beyond exceptional! The room was spacious for our family. Breakfast was delicious, had lots of options and staff was excellent. We requested extra towels and a blanket, got sent up right away. Everyone had a great attitude were happy to...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Victoria S
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear Victoria S, Thank you for the review! I appreciate you recognizing the staff! They really do try hard! Glad that you enjoyed your visit with us and that we were able to make a trying time for you easier. Regards Rick

Florida
Reviewed 2 weeks ago via mobile

I have stayed at this newly renovated hotel on two occasions in a month. The rooms are great. Housekeeping very good. Staff great! Especially Jamica at the Front Desk! A great professional! Also, Stephen, our Shuttle Driver. Great! Thank you Jamica and Stephen!

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Helpful?
Thank Leigherton H
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear Leigherton H, thank you for the review! We at glad that you enjoyed your stay. I will be sure to let Jameika and Stephen know that they had a positive impact on your visit! Rick

Rock Spring, United States
Reviewed 2 weeks ago

The staff are very personable and professional. The cookie at check-in is a nice touch. My key cards didn't work on the first try and the mattresses need to be replaced or, at least, mine on the 5th floor did. Very soft and uncomfortable. I was just staying overnight for a business meeting being held in the hotel the following...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Q5719LCmelanier
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear Q5719LCmelanier, thanks for the post! Very Happy that you found the staff personable and professional! We have just finished a total remodeling of our Hotel, I apologize that you did not find our new bed sets to be comfortable. Regards Rick

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
DoubleTree Atlanta Airport is 1 mile from the Hartsfield Jackson Airport and only 7 miles from downtown Atlanta. We're close to both the Georgia Convention Center and Delta World Headquarters. We offer dining for breakfast, lunch and dinner at our Seasons Bakery and Grill and in-room dining. We have ample event space. Other amenities include complimentary WiFi, a pool, a fitness center and a business center. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Atlanta Airport

Address: 3400 Norman Berry Drive, Atlanta, GA 30344
Region: United States > Georgia > Atlanta
Price Range: $152 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Atlanta Airport 3*
Number of rooms: 220
Reservation Options:
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Also Known As:
Doubletree Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Atlanta Airport staff and other travellers.
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Philadelphia, Pennsylvania
11 months ago
over a year ago
Philadelphia, Pennsylvania
11 months ago
wales

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Questions? Get answers from DoubleTree by Hilton Hotel Atlanta Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms close to the elevators are noisy.”
 of 5 bubbles MontrealLouis007, 18 Jan 2017 | Read review
“Room 615 is very nice and pleasant”
 of 5 bubbles gustavog893, 9 Dec 2016 | Read review
“Get a room facing away from the airport”
 of 5 bubbles paultS1550EC, 12 Oct 2016 | Read review
“Choose a higher floor, away from elevator and vending. Note that one side faces the airport.”
 of 5 bubbles MWD20, 20 Sep 2016 | Read review
“I personally like a higher floor. Because it is an airport hotel, you might hear planes, but I did not find it a distraction.”
 of 5 bubbles MJBaer, 24 Aug 2016 | Read review
5 of 5