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W Atlanta - Buckhead

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W Atlanta - Buckhead
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1,296 Reviews from our TripAdvisor Community

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Showing 1,273: English reviews
Reviewed 29 April 2014 via mobile

The experience I had was more than welcoming ... Renford and staff did an excellent job making my stay comfortable and exciting...they made me feel like family. I felt like a princess the whole time I was there .. Definitely the best birthday weekend .. If I could do it all over this weekend I definitely would. I can wait...

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Helpful?
Thank VeeJones14
RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review

Veejones - "Phenomenal" reviews such as this solidifies exactly why W Hotels is the top choice for guests looking to escape and experience an unparalleled hotel stay that WOW's them in every regard. Hearing that you had the best birthday weekend ever and that our team went above and beyond to create a memorable experience for you is what it's...

Los Angeles, California
Reviewed 29 April 2014

We stay at the W buckhead every time we visit Atlanta because of the staff, they go above and beyond to make you feel welcome, they remember your name and even your last visit. Most of all the VIP coordinator Renford is thee best hands down. Great at his job and def makes you feel 200% welcome and not to...

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Helpful?
Thank Mexy911
RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review

Mexy911 - Delivering VIP treatment for our guests is what we do here at W Atlanta Buckhead! We're thrilled to hear that you enjoyed your return visit to Atlanta and it was our absolute pleasure to deliver on our Whatever/Whenever philosophy. Whether you're a returning SPG guest or visiting for the city for an electrifying weekend, stopping by W Atlanta...

London, England
Reviewed 25 April 2014 via mobile

This is a great hotel - the rooms are a little un-W like - more kitschy than harsh modern, but really lovely (and I would say I prefer that). The food is great there and the rooftop bar is really cool. The staff are very accommodating and the bar staff really know their cocktails. It's just such a shame that...

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2Thank bsadb1
RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review

bsadb1 - Our WET Deck will be ready to rock by Memorial Day Weekend and open in enough time for you to soak up the sun, sip on a few signature W cocktails and experience the W vibe, which is unlike any other during the summer. We'll see you soon! Insider Tip: Visit our in-house restaurant, Cook Hall and ask...

Victoria, Minnesota
Reviewed 23 April 2014

Great hotels always check the little things. This is not a great hotel. In Buckhead stay at the RitzCarlton, unfortunately they are full tonite. TV is mainly analog and the digital channels display directv error messages. Fitness room treadmills are old with poor reception of the tv displays. Waterfall wall art is busted and dirty water pools at the bottom...

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Helpful?
Thank Midnightdiner
RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review

Midnightdiner - Thanks for taking the time to share your experience on Trip Advisor regarding your recent stay with us. We appreciate the valuable feedback that you've afforded us and we'll make sure that every aspect of each guest stay is a top priority ensuring a stellar experience from start to finish. Take it easy, Renford Parkes Guest Experience Manager

Orlando, Florida
Reviewed 23 April 2014

I enjoyed my weekend stay the staff was extremely accommodating from the moment I arrived. I wanted a room with a nice view of the city and this request was provided. Next visit I hope to stay longer to endulge in all the amenities offered. There was always someone to assist with questions and requests. Renford was extremely friendly and...

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Helpful?
Thank Dea B
RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review

Dea B - It's our job to ensure that you feel right at home when you visit W Atlanta Buckhead and we thank you for stopping by to experience our property. Take it easy and remember that you're always invited to come and experience What's New & Next with W! Stay cool, Renford Parkes Guest Experience Manager

Saratoga, California
Reviewed 23 April 2014

Let me start by saying, I'm loyal to the Starwood brand - I try to only stay at Starwoods when possible. I was looking forward to staying at the W in Buckhead and was greatly disappointed. The room was decent size, however the bathroom was smaller than the closet. It's almost as if they forgot about the bathroom and then...

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Helpful?
Thank gte478p
RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review

gte478p - We value our loyal Starwood SPG members and are quite passionate about delivering personalized experiences and demonstrating exactly why W, but most importantly Starwood Hotels & Resorts, is the top destination for travelers globally. Thank you for visiting and stay tuned for some cutting edge and innovative initiatives that Starwood has in store for our SPG members! Kind...

Atlanta GA
Reviewed 17 April 2014

Wish we would have checked out some of the negative reviews. Some of those reviewers are exactly right. The bathroom is the worst we’ve encountered in a 4* hotel, maybe even a 3* or 2.5*. The hotel lobby is attractive, and you are lulled into feeling it will be a good experience. Of course the hotel attracts a younger, “hipper”...

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1Thank mrtwtraveler
RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review

In reading your review, there is obviously some areas that failed to meet your expecatations and we definitely want to make it up to you. I'd appreciate an opportunity to speak with you directly, if you'd please be so kind to contact me directly at Renford.Parkes@whotels.com. No matter what goes wrong, there's always a fix and we look forward to...

Monte Sereno, California, United States
Reviewed 15 April 2014

Im not sure why I keep trying the W hotel. I believe it is because of the cool factor. But the hotel was small, cleaners were in halls at 8:30 in the halls making tons of nose, and the services were ok .. I keep asking is the W for Why?

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Thank ShahramG
RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review

Shahram G - We appreciate you stopping by and sharing feedback regarding your recent experience. Sorry for the early morning disturbance from our Room Stylists preparing to clean rooms in the hallways. We have shared this fedback with our team and will use as a tool to improve our operation. "W" stands for WOW & Whatever/Whenever and we look forward...

Buffalo, New York
Reviewed 10 April 2014

Recently stayed at this location for a Sunday-Wednesday work event. The staff was excellent, accommodating and efficient. Neal at the front desk who was welcoming and helpful from the first minute, to Henry and Dave in the wait staff who were accommodating to my gluten free dietary restriction during our work lunches and dinners, and Adam in valet truly made...

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Helpful?
Thank Taryn C
RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review

Taryn C - Reading reviews such as yours truly inspire our talent to continue making our guests a Top Priority and it was such a pleasure to have you visit. Until next time....stay cool! Regards, Renford Parkes Guest Experience Manager

Orlando, Florida
Reviewed 9 April 2014

This hotel is located in the heart of Buckhead with easy convenience to everything and everywhere you would want to go, but this is just the cherry on top. The staff really made my stay an experience and set the bar for my future vacations. Everyone was attentive, polite and accommodating. The atmosphere was welcoming and found myself comfortable enough...

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Helpful?
Thank CWms2014
RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review

CWms2014 - Our Talent are definitely the cherry on top and very enthusiastic about going above and beyond for YOU, our valued customers! Thanks for making W Atlanta Buckhead your new home away from home and we're thrilled that you had an awesome birthday weekend with us. Stay cool, Renford Parkes Guest Experience Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located in the heart of Atlanta's entertainment and fashion capital is W Atlanta - Buckhead, where southern hospitality rules 24/7. W Atlanta - Buckhead combines modern luxury and Southern charm into its chic design and welcoming atmosphere, in a neighborhood that puts you in the center of all Atlanta has to offer. ... more   less 

Additional Information about W Atlanta - Buckhead

Address: 3377 Peachtree Rd NE, Atlanta, GA 30326-1009
Region: United States > Georgia > Atlanta
Price Range: $233 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Atlanta - Buckhead 4*
Number of rooms: 291
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Starwood, Orbitz, Priceline, Cancelon, TripOnline SA and HotelQuickly so you can book your W Atlanta - Buckhead reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w Atlanta - Buckhead Hotel Atlanta
w Hotels Atlanta
Hotel Style:
#24 Luxury Hotel in Atlanta
#37 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from W Atlanta - Buckhead staff and other travellers.
5 questions
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Questions? Get answers from W Atlanta - Buckhead staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Room with an actual door to the bathroom”
mrg62, 6 Mar 2017 | Read review
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“Don't order room service!”
jaysL8425YT, 24 Jan 2017 | Read review
“Not near another room”
cazzieLittlehampton, 5 Dec 2016 | Read review
“Don't book one unless you get a guarantee that hot water is included.”
Sailg8r, 4 Dec 2016 | Read review
5 of 5