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Best Alcazar

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Best Alcazar
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1,107 Reviews from our TripAdvisor Community

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Showing 33: English reviews
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Reviewed 3 weeks ago via mobile

This is certainly not a 4 star hotel. Place in middle of nowhere. U need to pay extra for car park and for most of facilities - very unusual at this claimed hotel level which I've never come across before and would rate this place 2 stars. Food medicore, restaurant full of loud people. Staff does not speak english and...

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Thank Marcin W
Keswick, United Kingdom
Reviewed 9 November 2016

We travelled a family of 4 to Best Alcazar. Had a great time, nothing to complain at all. Reception staff was friendly and helpful, nothing was too much for them. Restaurant staff also did the hard work to please everyone even in a busy period. Room had a fantastic view from the 5th floor in the apartments building. Housekeeping was...

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2Thank gezavarhegyi
BestHotels2016, Gerente at Best Alcazar, responded to this review

Dear Guest Thank you for the time taken to write your review about our hotel Best Alcazar. We are pleased to receive your feedback and to know that you enjoyed your holidays with us. We hope you will visit us again in the future. Kind regards, Hotel Management

estepona
Reviewed 31 October 2016

the entertainment was very poor this just 2 shows in 12 days the staff as good the other thing is the weekends when it is very loud the need of a second restuartant would not go amist the best food was at the weekend when they had more clients

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Thank geoff d
BestHotels2016, Gerente at Best Alcazar, responded to this review

Dear Geoff, Thank you very much for giving feedback on your recent stay with us. We are very sorry that you did not enjoy all aspects of your stay at our Hotel. Please accept our apologies if you feel the services offered at the Restaurant were not at the level you expected and be sure we will revise our menus...

Amsterdam, The Netherlands
Reviewed 25 October 2016

Pity but not at the level of a proper Hotel. Front desk service and courtesy very correct. Therefore the infrastructure like elevators, breakfast service and quality are very disappointing. The rooms was just clean. Bedsheets was short and not fitting the mattress. In the other side of the coin the room was having an excellent view.

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Helpful?
Thank M7092XWjosep
BestHotels2016, Gerente at Best Alcazar, responded to this review

Dear M7092XWjosep, First of all, thank you very much for having writen your experience with us. We are very sorry to see that our services did not reach your expectations and that your stay with us was not as pleasant as we wished. We will take into consideration all the points in order to improve in our services day by...

coventry
Reviewed 24 October 2016 via mobile

Staying at the Alcazar at the moment. Pros: large well equipped rooms cleaned daily with towel change Very pleasant staff from reception to cleaners to bar staff to animators Food is very nice with plenty of choice Large pools with plenty of loungers Drinks reasonably priced 2.7 euros a beer, wine 2 euros Cons: none really but you need a...

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Thank coventrykid33
BestHotels2016, Gerente at Best Alcazar, responded to this review

Dear coventrykid33, First of all, thank you very much for your kind words explaining about your stay with us in Best Alcázar Hotel. We are very pleasant to know that your experience with us is going very well and you are having great holidays. Moreover, we will thank our team for having influenced you in such a good way and...

Reviewed 10 September 2016

We stayed in a 2 bedroom apartment. Comfortable, clean, spacious, small kitchen. The double bed was fairly small and as we were 4 adults, one of us slept on the sofa bed. The balcony/terrace was big and had table and two chairs. Would have liked a couple of sun beds as there was plenty of room. Walls quite thin so...

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Helpful?
Thank Janice W
BestHotels2016, Gerente at Best Alcazar, responded to this review

Dear Janice W, First of all, let us thank you very much for spending the time to let us know about your stay at Best Alcázar and to bring us your comments in such detail as you have explained. We are delighted to hear that you enjoyed your stay with us and you found our services at your convenience and...

Copenhagen, Denmark
Reviewed 14 August 2016 via mobile

The hotel itself was very clean. It's a big place with numerous pools and plenty of chairs which was nice. The hotel is pretty far up, so the walk to the beach will make you pretty sweaty - the way up if os course the biggest challenge. However, the hotel has a free shuttle bus service from the beach to...

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2Thank Snillen
BestHotels2016, Gerente at Best Alcazar, responded to this review

Dear Family Snillen, Thank you very much for your encouraging comments on our Hotel and Staff. It is always a pleasure to hear that our guests enjoyed their stay and experience at the Best Alcazar hotel. We hope to have the opportunity to welcome you back in a not too distant future. Kind regards, The Management

Reviewed 31 July 2016 via mobile

I was staying in the hotel for two weeks with my friends and i have nothing to complain. The room, pools, services and restaurant were quite good but the best was the animation team. They were active 24/7, did lots of activities and tried to keep the fun going all day. We participated almost in everything and it was never...

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Thank Gabriela L
BestHotels2016, Gerente at Best Alcazar, responded to this review

Dear Gabriela L, Thank you for your comments on TripAdvisor regarding your stay at our hotel Best Alcazar. We are always pleased to read what our guests thinks, as it really does help with our commitment to continually review and improve the service we provide. We make every effort to ensure all our guests enjoy a truly memorable experience. Hoping...

Reviewed 29 July 2016 via mobile

I was in Best Alcazar with my friends and we enjoyed our stay perfectly. At first we thought that it is boring place because they were a lot of old people and families with small children but after a while we found out that there is an animator team who organises a lot of activities not only for children but...

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Thank Kristýna L
BestHotels2016, Gerente at Best Alcazar, responded to this review

Dear kristýna L, Thank you for the wonderful reflections of your holiday at Best Alcazar We are most appreciative of your kind and thoughtful review you had at hotel. The comments you make about the animation team are so complimentary, thank you for that. We also take note of the language probs. who may exist to ensure this wil be...

london
Reviewed 28 May 2016 via mobile

Overall ok but not a 4* hotel for service cleaniness food. Sewage smell in certain parts of the hotel and at certain times in the room. Bird poop on sunbeds not cleaned. Food mediocre. Lots of extras to pay such as drinks even water during lunch. One pool closed and empty. Full of loud people. Only thing very pleased with...

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Helpful?
Thank elisa75it
BestHotels2016, Gerente at Best Alcazar, responded to this review

Dear elisa75it, Thank you for your feedback, we are sorry for not having met your expectations and for any inconvenience you might have experienced during your stay. We hope to have the chance to rectify and recover your confidence on a future visit. Kind regard, Hotel Management

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The Hotel and Apartments Best Alcazar is located in “Urbanizacion Marina del Este”, wich is 1.2 km from la Herradura and 4 km from Almunecar, in the center of Costa Tropical. Close to the Hotel you can find the Marina and the beach “Punta de la Mona”. ... more   less 

Additional Information about Best Alcazar

Address: Camino de la Playa, s/n, 18690, Almunecar, Spain
Region: Spain > Andalucia > Province of Granada > Almunecar
Price Range: $55 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Alcazar 4*
Number of rooms: 390
Reservation Options:
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Also Known As:
Best Alcazar Almunecar
Best Alcazar Hotel Almunecar
Hotel Style:
#2 Best Value Hotel in Almunecar
#8 Luxury Hotel in Almunecar
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Questions & Answers

Here's what travellers have asked, with answers from Best Alcazar staff and other travellers.
62 questions
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Questions? Get answers from Best Alcazar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book an apartment and ask for higher floor. View is amazing.”
 of 5 bubbles gezavarhegyi, 9 Nov 2016 | Read review
“The sea view rooms looked lovely”
 of 5 bubbles FourCrazyIrish, 27 Apr 2016 | Read review
“Ask for the apartment with the large roof terrace as won't be disapointed.”
  • Stunning view from our huge roof terrace
 of 5 bubbles kellycQ4429OV, 20 Jan 2016 | Read review
“you are better with a higher floor maybe 3 or 4 floors up as you have a better view .”
 of 5 bubbles Patricky6420gs, 23 Oct 2015 | Read review
“We stayed on the top floor. Perhaps all British were put up there. No problem with noise.”
 of 5 bubbles jugsDewsbury, 9 Oct 2015 | Read review
5 of 5