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Got to this hotel at 1am in morning was very dark check in was difficult with no English speaking receptionist rooms very hard to find at night as no lights on anywhere had to go back to reception twice eventually found room which did not...More
A family resort mainly for Spanish families as the entertainment was in Spanish. Swimming pools were clean though the waterfall from the upper swimming pool to the lower one was pretty ugly and had thousands of tiles missing and black mold growing in the crevices....More
Response from BestHotels2017, Manager at Best Alcazar HotelResponded 2 weeks ago
we are sorry for not having met your expectations and we have taken note of your comments in order to keep improving our services.
We hope to have the chance to recover your confidence on a future visit.
A last minute week in the sun holiday took us to this disappointing apartment /hotel. Difficult to find with a satnav, you wouldn't stand a chance without (it's on an unnamed road. Situated high in the hills, anyone saying you can walk to the beach...More
Thank steve p
Response from BestHotels2017, Manager at Best Alcazar HotelResponded 4 weeks ago
Dear steve p,
We are very sorry to read that you did not enjoy all aspects of your stay at our Hotel. Please accept our apologies if you feel the services offered were not at the level you expected. We can guarantee we take note...More
Great hotel. Lots of choice for food in hotel. Good shuttle bus down to beach. Lovely room with roof terrace however this is only available for certain rooms. Would definitely recommend for families and as a base for sightseeing in the Granada area.More
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Thank Lucy T
Response from BestHotels2017, Manager at Best Alcazar HotelResponded 14 August 2017
Dear Lucy T,
Thanks a lot for taking the time to share regarding your recent stay at Best Alcázar Hotel. Its a pleasure to know that we have exceeded your expectations and you had both nice and pleasant stay. Please let us know if you...More
Checked into this hotel for one night on the way to Marbella. We booked a family apartment. NO balcony, the only 4 star hotel I have ever visited where this is the case. Rooms very basic. Not enough towels for the amount of people. Although...More
Response from BestHotels2017, Manager at Best Alcazar HotelResponded 7 August 2017
First of all, thanks for having shared your review with us because that’s the best way we have to know regarding the experiences of our customers. Anyway, we apologize for the inconvenience you had at our hotel because we strive day by day...More
US$33 - US$109 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Spa Hotel in Almunecar
#7 Luxury Hotel in Almunecar
Number of rooms
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Response from ChickenMajo | Reviewed this property |
I would say you definitely need a car. The hotel has tennis, swimming and other family activities but is a long way from any large town/city. La Herradura is a very nice but small coastal town 1 km away. Malaga and Granada... More
I would say you definitely need a car. The hotel has tennis, swimming and other family activities but is a long way from any large town/city. La Herradura is a very nice but small coastal town 1 km away. Malaga and Granada are both about 1.5 hour drive.